Crash Champions Collision Repair Scottsdale

Stephanie Hanneken

★★★★★

a year ago

I went to crash champions because someone hit my car and I needed a repair...it's not a fun experience to have to do, but they made it absolutely stress free for me. From the sweet receptionist all the way to the owner, I felt noticed, heard and treated with kindness. My car was estimated to take 10 days and it took 4!! It looks brand new and I will never go anywhere else.

victoria miller cage

★★★★★

11 months ago

My car was done beautifully. The car had alot of damage from a rear end accident. They kept us informed every step of the way. I highly recommend them!

A F

★★★★★

2 months ago

Sunny did terrific job keeping me updated over the several weeks. Much appreciated.

Carley Dillabo

★★★★★

Edited a year ago

My Kia K5 was broken into last week and I was very pleased with my choice of getting my car repaired at Crash Champions on Raintree! When I picked up my car today, I was so so happy to see that It looked just like before the incident. These guys really do great work and It was such an easy process with constant updates on where they were at with the repairs. This is the first time I’ve ever had anything happen to a car and I was so nervous to deal with insurance and finding a good repair shop and Crash Champions made the process so easy. THANK YOU! :)

Melissa Evans

★★★★★

a year ago

I had a great experience overall, working with Crash Champions. We hit some hiccups with the ordering of parts. I was extra happy I had connected with their local staff, beforehand. Not only did I feel they genuinely cared for my car and situation, I feel they took extra efforts to make it right. When those hiccups arose, I had no question it was all legitimate, and as unfortunate for them, as the delay were for myself. I was working with them, through my insurance. I include that information because Crash Champion’s helped to cover the rides to and from the rental location and even made a personal home delivery, once the car was completed. I’ll be trusting them again, if I ever find myself in need of car repairs in the future.

Morgan Harris

★★★★★

a year ago

I have a 2020 Ford Ranger 4x4 that was repaired here needing a lot of suspension replacement. I've had zero issues and it's been three weeks and I've taken it to several ranches for work and hundreds of miles of dirt roads and loaded the bed with gravel. Jesse was great to work with and his technicians are very skilled and know what they are doing. I would recommend this repair shop to anyone, and in fact I already have. It's especially hard to find good repair shops these days and I lucked out with these guys. You will not be disappointed! Thank you guys for putting me back in my truck, it really makes a difference in people's lives especially if they use their vehicle for work.

Jonah Fishman

★☆☆☆☆

Edited a year ago

Total nightmare of an experience. I had my car towed here after an accident at the suggestion of my insurance company on November 13th. After the initial phone call I didn't hear from anyone for weeks. All I had from them was an automated text message where I could track the progress of my car. On the 27th the text message said my car was complete, so I returned my rental and attempted to pick my car up. Only then was I told that it wasn't ready, that the text messages are unreliable and that I can't base anything off of them. Ok, weird, but ok. I rented a different car, and waited to hear from them. The GM, Jesse, called me a few days later, was very apologetic and assured me that he'd be handling the communication about my repair moving forward. I never heard from him again. Instead, I spent 3 more weeks having to call them, get updates, figure out if I should extend my rental etc. Two more instances occurred where they (not jesse, still never heard from him) assured me my car would be ready "tomorrow" only for tomorrow to come and go with no car and no communication. I kept my cool, stayed patient and hoped that maybe they'd give me some money off for having to wait 5 weeks for my car. Finally my car was ready for pickup. There was no apology, no discount, no nothing. And even then- i wasn't at the , write an angry review stage. Except on my way home, my tpms light came on. Somehow in the 5 weeks that they had my car they managed to put 2 nails in the tires. Just an unreal experience with these guys...I'd take my chances anywhere else before returning to this place Update- after trying multiple times to get in touch with someone via the email address they left in response to my review- no one has ever contacted me back. Idk what I expected from this place, bad communication starts at the top and bleeds all the way down to their stores

Dayna Rodriguez

★★★★★

a year ago

Needed my car fixed after a small accident. Shannon was my point of contact and from start to finish, she was absolutely amazing. Shannon was extremely thorough and explaining the cost of my car, helping me with my car insurance, questions that I had and getting me into a rental car. I’m so grateful I chose this body shop to fix my vehicle. I do have more work that needs to be done and I will continue to get my work done here. Shannon, you truly are one of a kind!

Denise Cunningham

★★★★★

10 months ago

Ana was the first smiling face I saw. She set the tone for the rest of my experience! Repairs were completed early. They were some so early that I was out of town and couldn’t pick it up for 3 days and it got dusty. The manager INSISTED on running the car through the car wash! It’s that kind of above and beyond service that has me recommending them to friends! Oh yeah, my car looks brand new!❤️

Laura Amada

★★★★★

3 weeks ago

They are professional, friendly and highly capable!! Sunny at the front desk is remarkable! Thank you all for excellent service!!!

Frank Sales

★★★★★

5 months ago

I can't praise these folks enough! Not only did they repair my auto perfectly but the "team" of Heath and Ana spent endless time and patience making sure that I was kept abreast of what was happening with my vehicle. They were so nice that the "crash" was turned into a pleasant experience!

maximilian B (maxtoao)

★★★★★

3 months ago

I just visited Crash Champions as I had some scratches on my rear fender . They did a phenomenal job in getting it fixed and the car looks like brand new. I can highly recommend them. !! Max Biberger, PhD

Tom Yount

★★★★★

6 months ago

My car received some front end damage from debris on the freeway. I called our auto mechanic who recommended Crash Champions for auto body repairs. The team at Crash Champions was wonderful. My estimator, Patrick, was very friendly, professional and had a great sense of humor. He generated an estimate for me in no time and was able to give me parts and repair timelines on the spot. Anna at the front desk was very friendly and ensured I was taken care of in regards to insurance and rental car options. After the parts were received, they went right to work and repairs were completed in a very short amount of time. I will be recommending Crash Champions to friends and family going forward. Thanks again to Patrick and his team!

Adina

★★★★★

6 months ago

Under a new management, this place deserves five stars. I was really unhappy with a previous job. I called their office and Anna assured me that they will address the repair and not to worry about it . As a loyal costumer of this shop, she told me to rest assured, they will fix the problem immediately. Patrick is a wonderful manager. Respectful, very professional and happy to help. Everyone here is ready to address your problems and they will work hard to fix your car. Do not hesitate to use this shop! They are great! ⭐️⭐️⭐️⭐️⭐️ Adina T

Patricia M Macry

★★★★★

4 months ago

I had a great experience with Crash Champions! Even though the repair was delayed because they found more damage underneath, they did everything they could to get it done as soon as possible. The team was professional, honest, and kept me updated throughout the process. I really appreciate their effort and the quality of their work — they were the best! Highly recommend

Denise U

★★★★★

3 months ago

After a horrible nightmare experience with a local auto body shop I was recommended to, I found this spot and couldn't be happier! Dealing with Heath was very simple and pleasurable. My Mercedes was fixed, in and out. They also have a process where they keep you updated via a website when they start on your vehicle until pick up. Price was reasonable, didnt have to wait & great staff. Will be back!

Lisa Obrien

★★★★★

3 weeks ago

Sunny and Jeremy are very customer service oriented! Had some repairs taken care of a couple months ago! The truck came back perfect! I stopped back in because there was a reverse light out . Jeremy changed that out promptly for me and realized I needed a new socket for the bulb.and he even went over and above and changed out a front bulb! Thank you so much!