About Business
Crossroads Auto Repair is a leading Car Repair specialist serving the Roanoke, VA, Roanoke area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 36 verified reviews, their reputation precedes them. As a locally-owned business in Roanoke, VA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Roanoke, VA.
Google Reviews
Dre and Tasha Hollinghead
★★★★★
2 months ago
awesome place to bring your car. they will usually have it fixed the same day,.they aren't liars just to get your car fixed. they give you the best deal And only fix what u ask and call u w what is wrong and a price before just to make sure you can afford it!! definitely 10 out of ,10
Jarrett Boitnott
★
☆☆☆☆
6 months ago
I just returned from getting an inspection which got rejected for turn signals, 3rd brake light, and supposedly needed new ball joints. They quoted us over $600 to repair. When we pick it up the bulbs are all working so why would I believe we needed new ball joints when they lied about the bulbs. Very sketchy and unprofessional.
David Parr
★★★★★
a year ago
I would have sworn that I wrote a glowing review years ago, but I don't see it, so it behooves me to replace it. Most members of my family--if not all--are denizens of Philip's at Crossroads Auto Repair on Williamson Road in Roanoke, VA. Philip is simply the best. He's a kind, efficient, knowledgeable, honest man who would never advise a customer to pay for an unnecessary repair or return a car without having done his utmost to return it to tip-top shape. In my case, some warning lights consistently and annoyingly demand that I seek certain repairs, but Philip scoffs and points out that the applicable parts have many months or even years of useful life remaining, especially given that I drive very, very little. Philip will do what needs to be done as quickly as he can, and it'll be right. If you need anything done to your vehicle, call him. Now.
David Rosenfeld
★★★★★
a year ago
I had a very good experience with Crossroads. I had to attend to my mom's needs at a nearby Senior Living place. This place was very convenient as I could walk to it. I had a major exhaust issue and Mechanic Phil did a great job fixing the problem and taking the time to explain what he did. I would highly recommend bringing your car to Crossroads Auto Repair.
Andrea Gee
★★★★★
Edited 2 years ago
The best mechanic for work and service. Phil fixed my car in a timely manner. I felt he always cared about me and my car. Phil helped me diagnose my car over the phone for an hour when I was out of town. He is the absolute best! Update: Phil and his team are so caring and kind. They always go above and beyond to make sure your vehicle is safe. If you need anything car related I recommend crossroads. I will never go anywhere else. Also, as far as the one star review that doesn’t even sound like Phil and his team.
Thomas Kasey
★★★★★
3 years ago
PHIL IS THE BEST MECHANIC BY FAR...HANDS DOWN!!! He has the best prices of anyone in town. He's fair, honest, and completes all types of work in a timely manner. Anyone looking for a great mechanic, Phil is your guy! He's the best of the best. Thank you Phil for your dedicated work and continued excellent customer service!
Masey Jordan
★★★★★
2 years ago
Thank goodness for Crossroads! We were driving through from Texas when our engine light came on. After calling 10 places, Crossroads was the friendliest and was the only place to give us an upfront and fair price. They were so kind to fit us in despite having a full schedule because they understood that we were stuck from out of town. I highly recommend them!
Kathy Rice
★★★★★
3 years ago
I was so excited to find that Phil opened this garage. He just an amazing mechanic and person. I Trust him with all my car needs. I have had a couple of them there with him and prices are very reasonable and he is clean. Alot of mechanics just jump in your car with dirty clothes/ shoes and don't think a thing about it. Not this garage. I will take all of my vehicles there. Congratulations on your new business and Welcome to the neighborhood!
Dean Wojdyla
★★★★★
3 years ago
So happy I found this garage. This is an honest place that gets the job done quickly and stands behind his work. Was having car troubles and was told by one place I needed a new transmission, but I took it to crossroads and he discovered it was just a vacuum leak. Saved me thousands of dollars. Thank you. Will definitely be using crossroads for all of our car repairs in the future. Thank you for being an honest business and reliable place of service.
C Morgan
★★★★★
3 years ago
Driving cross country with my family. Had to take the car in with some issues. Explained my situation to Phil, he stopped what he was doing to help me out. He spent a good amount of time trying to find the issues. He was so friendly and helpful it was extraordinary. I wish this guy had a shop by me. Best mechanic I've been to in any state.
Jeffrey Clarke
★★★★★
11 months ago
We have used Phil for years he is honest detail oriented and keeps our cars and Vehicles operating very efficiently. He's the best
Julia Riley
★★★★★
Edited 11 months ago
Great experience!!! Fast friendly and efficient! I’ll will be back for all my automotive needs!!!!!! Returned and spoke with the owner and another gentleman. These guys are great!!! I will return for all my car needs!! Hard to find great customer service and these folks are super!!! Thank you for another wonderful experience!!!!
Jennifer Clarke
★★★★★
2 years ago
Sorry we have not left a review for now. We take all of our vehicles to Phil and have found him to be very reasonable in cost, and he does a great job. We would refer anybody to him. Thanks Phil! The Clarkes
Daniel Allen
★★★★★
3 years ago
Crossroads Auto Repair is awesome. Phil is an extremely good mechanic with a ton of experience. They are very fair on their prices and do great work that you can depend on.
Davia Antonini
★
☆☆☆☆
3 years ago
I had emailed about getting a part put in and I received a email back saying to bring it in and they would put it in for me.I drove a hour to come and have the part put in. The man got nasty with me and said they couldn't put it in and didn't know when he could. So I wasted 2 hours and my car is still not fixed. Definitely will be looking for a different mechanic.
Whitney Wilson
★★★★★
3 years ago
Had a engine service light on. Devin diagnosed the problem and quickly replaced a sensor. Great service, good prices, and a very polite. I have had several things done here. Always impressed with service quality,honesty,and prices.
Melissa Brooks
★★★★★
3 years ago
First time using this garage and I will be using more in the future. Very police, clean, and great customer service and not to forget he was very quick resolving the issue with my daughters car and she was back on the road in no time. I would strongly recommend.
Stephanie Russell
★★
☆☆☆
a year ago
I would like to share a experience I had with crossroads not to leave negative reviews just bare facts at first I was impressed with Philip at crossroads he had worked on my 98 dodge dakota and I was having a issue with truck overheating and he told me it was a water pump he replaced I say around 8 months ago and and I notice last week that my truck was overheating again and I had someone else look at it and sure enough water pump leaking again the hoses were swelling and I went ahead and replaced the thermostat as well , then I had phil diagnose another problems where truck would not stay started he told me I need an ignition coil and at BJ at crossroads the truck would not start and I call Phil he had at least 15 minutes before he closed and told him what had happened and he said wait to it cools and try to restart and may no effort to come out of his business which I was only 5 minutes away and he would not come out and help see what he could do it finally started back up and he said bring it back on monday which I did not I was disappointed in Philip and trusted his skills I end up in another mechanic shop that diagnostic and he found out it was my computer ECM and I needed a crankshaft sensor along with a pickup coil and so far the truck stays running and doing what it suppose to do and I came to realize that philip just wants money and shows no interest in repairing your vehicle just enough until it stops running again I have learned any good mechanic will fix your vehicle the first time not leave you stranded stuck somewhere .
Ty King
★★★★★
2 years ago
Phil was honest and reliable. My car was done in time, and was cheaper than the original quote.
Brandon Pace
★★★★★
4 years ago
I believe the three most important people in your life are your mechanic, haircut person and doctor. Philip Wolfe is the mechanic I trust keep my family safe.
