Google Reviews
Jordan Fitz
★★★★★
6 months ago
Out here in the beautiful Blue Ridge Mountains there are an endless supply of great off-roading locations and likewise many shops that you can choose to help ensure you are ready for the challenges that come your way but I will tell you there are VERY FEW shops that bring the experience and passion for the sport this shop does. The fact that they actually live and breathe the 4x4 experience is what sets them apart. This Team hasn’t been in the valley long and already developed a reputation for excellence. The team consists of highly skilled mechanics and mechanical engineers that have a robust background in designing and fabricating. Doing the job isn’t good enough for the Forge. They aim to do modifications that last to serve the driver for years. Lastly, they’re very well organized and are accurate in their quotes and turn around time. This is a huge bonus for busy people who daily drive their rigs. I’d rather be leaving a bad review so they don’t get so busy I have to wait but it is what it is. Credit where credit is due. Drop your project of with confidence. They’re that good.
Joe Bassett
★★★★★
a month ago
Great Team. Had a pinnion spacer break on my 16 Sierra with a BDS lift. They helped me get what I needed and replaced everything. What we thought was going to be a simple in and out job requires some extra effort, drilling out old leaf spring/center bolt out. The guys were great. Even snugged up a couple of loose shock bolts. No more clunking, truck rides smooth and quiet again.
Geoff Angle
★★★★★
a month ago
BEST SERVICE I HAVE EVER HAD. We were at the end of our rope with our Jeep Commander. We had been to three different mechanics and had been turned down by a local Jeep dealer to discover the issue due to the vehicles age. Step by step, the 4X Forge kept us in the loop with diagnosis and cost, with clear communication via text and email. The solution wasn't apparent to their mechanics either, but through systematic analysis got to the root of the problem. Best part is they were able to replace an expensive part under warranty, and KEPT COSTS UNDER BUDGET. We couldn't be more pleased. IF YOU OWN A JEEP, THIS IS YOUR SHOP!
Wayne Reese
★★★★★
2 months ago
Did a major remake of my 2014 JK Rubicon -differentials both rebuilt-new tires-numerous suspension enhancements-performance shocks-gladiator brakes for performance-alignment-performance steering box- radiator testing and hoses- and more. Guys did a great job and jeep is better than new handling and ride. Steering is more precise and quicker. 👍👍👍👍👍👍👍👍👍nowhere else can you get this level of Jeep knowledge and experience to repair or enhance your Jeep.
Bob Fowler
★★★★★
5 months ago
I purchased a 2021 Jeep JL for my wife. It was already lifted so I wanted to ensure the lift was done correctly I took it to 4X Forge and they did a full inspection. It was not to bad but had a few issues that needed to be corrected. 1 item was the steering gear box. The gearbox they ordered came in and was to loose, They got another one from the same supplier and it was loose also. In the end we went with a different gearbox and they gave me a refund They also offered to replace it again free of labor charge if they get the issue with the gearbox brand we wanted corrected Drove the Jeep home it drove great. A lot better than before. I feel comfortable that the Jeep is now safe for my wife to drive I liked the people at 4X Forge, they seemed honest, friendly and knowledgeable. They found an issue with the suppliers part and notified me of it, Once we decided to go with the different gear box, they worked late and came in on a Saturday to meet with us and hand over the jeep I believe they did a good job but time will tell,
AlphaJay Jay
★★★★★
5 months ago
I brought my ’98 Jeep Cherokee into 4xForge for a full suspension and steering overhaul, along with a bunch of long-overdue maintenance — everything from rubber bushings and motor mounts to brakes, rotors, and drums. From start to finish, the experience was flawless. The team at 4xForge clearly knows their stuff — they took the time to walk me through the plan, explained what needed attention, and made sure I understood all my options before doing any work. The communication was clear and professional the entire way. The results? Night and day difference. My Cherokee drives tighter, smoother, and more responsive than it has in years. The steering feels solid, no more wandering or play, and the new suspension setup completely changed the ride quality — exactly what I was hoping for. You can tell these guys take pride in doing things the right way, not just the fast way. If you care about quality craftsmanship and want your rig built or maintained by people who actually live and breathe off-road performance, 4xForge is the place to go. I wouldn’t take my Jeep anywhere else after this experience.
Kelly McAteer
★★★★★
4 months ago
Great team! They did a suspension lift and other mods on our Wrangler back in '23. Had them do a full inspection just to make sure everything was still in good shape. Very thorough and provides peace of mind. Highly recommend.
Ace
★★★★★
4 months ago
I just bought a used 2014 4-door Wrangler JKU with 83k miles, knowing it needed some maintenance and wanting to bring it as close to “perfect” as I could. After a little “giggle search,” as my father-in-law calls it, I ended up here and honestly feel like I found the unicorn of mechanics and Jeep builders right here in Roanoke, VA. For $200 (which I actually think is a bargain for what I got), they spent about half a day going over my Jeep from front to back, then sat down with me for a solid 45 minutes to walk through everything. They broke it all down into yellow issues and red “priority” items, explained what each one meant in plain language, and were patient with all my questions. I never felt rushed or talked down to. What impressed me most was their honesty. They even pointed out a few simple things I could do myself to save money instead of trying to sell me on having them do it. Between their integrity, engineering background, and obvious Jeep expertise, I feel completely confident trusting them with one of the biggest investments in my life (right behind a house). I’m genuinely excited to have found these guys and will be recommending them to anyone in the area looking for a trustworthy, knowledgeable, and fairly priced shop.
Karli
★★★★★
3 years ago
Trustworthy Jeep mechanics. I was having issues with my passenger rear wheel until these guys fixed it for good. They took pictures of everything and sent them to me throughout the day!! They understand my tight budget but still know I want the best and literally spend hours searching for the best parts deal for me & my Jeep. I have since had all of my brakes & rotors replaced as well as front axle ball joints and hubs. They use only US made parts and also manufacture stearing upgrades. I cannot wait for The Jeep Forge to service my Willis again!!
Tricia Perry
★★★★★
3 years ago
10/10 great experience!! Very knowledgeable and went the extra mile to go over my rig to tighten up lugs and odds and ends when I just went in for an alignment! Kyle knows his stuff and takes the time to go over the details!! Also a huge plus, he actually off roads his Jeep. I will definitely be back!!
Ace
★★★★★
4 months ago
27yr dream fulfilled! First time driving my Jeep on the beach in OBX. (Avon Pier)
Mike Sullivan
★★★★★
4 months ago
Not only did they fix my steering, braking and charging issues, along the way they fixed at least a dozen little things they noticed so they would never become big things. They take their time and do it right. The 4x Forge is the ONLY place I will take my Jeep JK from now on, even at nearly 200 miles away.
Joshua Gabrielson (Gabriel)
★★★★★
2 years ago
I own a 22 Gladiator and have been having those 'death wobble' style issues (more of a shimmy). Anyway, Sean and Kyle did the level 2 assement on the stock rig and found tha thte steering box was really squirrely. Instead of Jeep replacing it another one that was going to go bad again, I had them install an aftermartket one and it is SO much better. Those guys really knows their stuff and I will be having them do more work asI have the funds to put a lift on it, 35" etc. (Kyle even ducked me at the end, lol)
Wendy Meador
★★★★★
8 months ago
Unfortunately as a Jeep owner I’ve run my way through shops of people claiming to “know all about Jeeps”. Until I met the staff at The 4x Forge. These are the ONLY people i have trusted with my vehicle repeatedly and who get it right every. Single. Time. You are told (and shown!) about everything that’s wrong and you know about every possible outcome before you are ever asked to sign for anything. Their communication and work ethic are outstanding. I actually enjoy driving my Jeep again! Immensely recommend!
Richie McReynolds
★★★★★
6 months ago
First they stopped me from wasting time on the wrong repair. The full inspection was detailed with pictures and every thing was checked after which they created and plan to get the work done and then actually finished when they said they would!!!! Now after all the repairs and adjustments it's like riding a new vechile!!! If you have a truck or Suv and want it to run like new or better go here.
Douglas Abram
★★★★★
10 months ago
Awesome folk. Very approachable and they take the time to answer questions and provide detailed answers backed by knowledge and experience not typical of salesmen BS: these guys are genuine and straightforward. They even went over DIY options. They lifted my Jeep, shocks, jounce bumpers and completely rebuilt the front end of my transmission with an upgraded clutch. New Master and Slave, Clutch ignition lock switch, and provided break in information and techniques. I dropped back by after test driving and told them the clutch pedal felt perfect along with a great ride and no issues with shifting or steering (not the boat in water effect I was afraid of). They told me to drop by anytime if I have issues or questions…that hey stand by their work!
Ryan Robertson
★★★★★
6 months ago
Nothing but great things to say about the work I received from these guys! From the owner Sean, to the mechanics that put in all the work. They are very knowledgeable and do great work. Also the atmosphere in the shop is so welcoming.
Daniel Mathews
★★★★★
a year ago
Could not be more pleased with 4X Forge... the communication, transparency in pricing, work pre-authorization process, all of it... they just made things easy. It is so hard to find a business that makes things this easy. I have zero affiliation with this shop or any of the employees... so I'm not just blowing smoke to help a friend. If you use this shop you will be happy you did!
Heath Honaker
★★★★★
9 months ago
Great communication and service from the team. I have used them now 2 times for my TJ. Happy with my service and will use them in the future as well. Helped me on the things that had to be done to keep me safe and my jeep in working order and made recommendations for the future as well.
Dennis Rumpsprung
★★★★★
9 months ago
Excellent assessment done on my Wrangler. 1rst time I have ever had an honest and through review of maintenance exceptions. You won't see that from any of the dealers here in the area. I am glad to have found these folks...really! A great start with these guys.
