Crown Honda Service

J M

★★★★★

2 months ago

Thomas Allen was professional, polite, honest and upfront about what to expect when bringing my vehicle in for service. He was also quick to communicate, and even got me an Uber when my ride back to the dealership was no longer available. He went above and beyond to submit the rebate for my covered oil change even though I brought my vehicle in early before it was due since I had an upcoming roadtrip. I'll definitely be back for any future service needs. Thank you Thomas and Crown!

Grant Hempel

★★★★★

2 months ago

Fantastic experience here. 100% covered by warranty, resolved in a timely manner given the issue. I was extremely impressed with my service manager - Fred. He went above and beyond to make sure that I was cared for. It wasn't that he was just trying hard to do his job well and get my car fixed - he also genuinely cared about me and the impact on my family. He went out of his way to make sure we had everything we needed and made it all as easy as possible. Communication was oustanding - giving me updates as appropriate via phone and text. I couldn't be happier with my experience because of Fred!

Gary Phillips

★★★★★

2 months ago

Crown Honda is the best place to get your Honda serviced, and Randy Stiles is awesome! If you need to have any service work done on your Honda I highly recommend that you see Randy Stiles at Crown Honda. He is someone you can trust to be honest with you about your car and is a true professional that will treat you right! Thanks Randy for always taking such good care of me and my vehicle!

Dan Kempka

★★★★★

3 months ago

Service advisor Fred Palumbo took great care of us after having a few bad experiences at another dealership. First, he took the time to explain what to expect, and what the timing would be for our service. Then he exceeded all expectations by communicating during the entire process. As a great surprise, the service appt. Was completed fasted than he estimated. Do yourself a favor and call Fred for fantastic, concierge service!

Kemal Kvakic

★★★★★

4 months ago

Had a great experience at Crown Honda for my recent oil change; quick in and out, done in less than an hour! A big shoutout to Damir Mujic, who was an absolute superstar, friendly, helpful, and truly understanding. If you’re lucky enough to get him as your service advisor, you’re in good hands. Overall, smooth and efficient service. Highly recommend Crown Honda if you’re looking for top-notch customer care or even thinking about getting a new car.

Armando Del Rio

★★★★☆

2 months ago

This is where I take my vehicle for all maintenance needs. Scheduled a tire rotation, oil change, fog light replacement and to check one of my tires. It took 4 hours and 30 minutes for they to complete the services due to having a couple of employees calling off due to sickness. I told the representative in charge that this is totally unacceptable and they decided to give me 100.00 off my invoice. Although this was a very nice gesture, I wanted to express what happened so that hopefully they can avoid this in the future with other customers.Maybe offering a loaner would have helped since I basically lost the whole day waiting for my vehicle.

Arthur Andrews

★★★★★

5 months ago

I had a scheduled service at Crown Honda dealership in St. Petersburg. My car was taken in right on time. I decided to wait for my vehicle as I was heading to work afterward. My service advisor Daimara Morrill Was great as usual. She explained oh that was going on in adequate detail and in the language that I can understand. She also explained to me issues that would need to be worked on in the near future. She’s always courteous and pleasant.

Sandra LaVigne

★★★★★

2 months ago

Randy Stiles is always pleasant and very helpful when I bring my Passport in for service. He always makes sure to get it in and out as fast as possible. He is a great asset to Crown Honda.

K.M. B.

★★★★★

Edited 2 months ago

Thanks to Rob Romano and Daimara Morill for their excellent help in the Service Shop! They really went above and beyond to help me with my AC issue. It was a pleasure to work with them and I'm thankful I'm now ready for the warmer temperatures arriving soon.

Shane Platania

★★★★★

a year ago

I recently had my 2021 Honda Civic serviced at Crown Honda, and I couldn’t be more impressed with the exceptional service provided by Mike Jimenez. From start to finish, Mike went above and beyond to ensure my experience was smooth, stress-free, and efficient. Not only did he take the time to thoroughly explain the service process, but he also kept me updated along the way, ensuring I understood everything that was being done to my car. His professionalism, attention to detail, and genuine care for customer satisfaction truly set him apart. It’s rare to find someone as dedicated and knowledgeable as Mike, and his outstanding customer service made my visit to Crown Honda a five-star experience. If you’re looking for someone who will treat your vehicle with care and prioritize your needs, I highly recommend asking for Mike Jimenez!

Neoka Apple

★★★★★

Edited 2 months ago

Michele Dessert is the GOAT!! I can call or text her my car's issue and she always has a plan to fix my problem. She is honest and actually in rhe past has talked me out of potential "repairs" until my car demonstrated a greater need for such. Michele unfortunately was off the day we made an emergency out of state trip and we had picked up a nail in our tire. We did get serviced after much plea but if she we present that day, this situation would have been handled quicker, hence offering less stress on us regarding our travels. Nevertheless, Honda came thru! We have purchased several cars at Crown Honda and will continually to do so knowing Michele Dessert is there when needed.

Joseph Pepe

★★★★★

2 months ago

Service at Crown Honda has always been fantastic. Wait times are to be better managed but the staff are quite amazing people. Damir Mujic was my Service Advisor and he was a pleasant and kind person to deal with.

Laura Mackovjak

★★★★★

4 months ago

JR Disbrow at Crown Honda provided me with a seamless experience in servicing my car. From the time I drove up until the time I left I felt at ease and assured that my Honda Hybrid was in good hands. JR went the extra mile and asked me how many miles I had on my car even though I was only there for an oil change. Knowing that, he told me that my tires would be rotated. That level of care impressed me and assured me that I would be taken care of. My car was also given a multipoint inspection which it passed beautifully in which JR explained thoroughly to me. My expectations were exceeded.

James O'Leary

★★★★★

Edited a month ago

I trust Thomas Allen to get the job done as well as to explain in detail the steps required to fix an issue. I was glad to know he was my customer service advisor again and can highly recommend him.

Raymond Baker

★★★★★

4 months ago

My extended family has purchased probably a dozen Hondas from Crown Honda and I go out of my way to coordinate service needs through their Service Advisor Randy Stiles. He listens, understands the problem, and gets it done, always on time and at the expected price. He's also a good resource for recommended maintenance. He knows what needs to be done, when, and how to best minimize cost and trouble. Nice to have someone I've learned through experience that I can trust.

Joseph C

★★★★★

2 months ago

Damir Mujic greeted me, introduced himself, and offered personalized service throughout my visit. He welcomed me to the waiting area and kept me informed on the progress of my work. He was gracious and helpful.

Glenn Podel

★★★★★

5 months ago

I had a recall on my 2013 Accord. I made an appointment at Crown Honda. They were on schedule and took care of the recall right away Xavier Montes, the service advisor was great. He was friendly, helpful and arranged for my transportation to and from my home to Crown. Crown Honda was the right choice for me