D K Hardee Automotive

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★★★★★

a month ago

I can’t say enough good things about DK Hardee! From the moment I walked in, I felt like I’d stepped back in time to the old days when customer service actually meant something personal and genuine. Curtis, the manager, treated me like I was the only customer in the world. He spoke to me with real respect and care, and when a part was needed, he personally went to pick it up himself just to cut down my wait time. That kind of hustle and thoughtfulness is rare these days. Rachel was an absolute rock star—she meticulously walked me through every step of the process, kept me updated the entire time, and made me feel like a VIP. No rushing, no vague answers, just clear, patient communication. And Charles, the technician who actually worked on my truck, is the real deal. He didn’t just fix the problem—he provided a detailed report of everything he found, explained what needed immediate attention and what could safely wait, and then Rachel sat down with me to go over it all. That level of honesty and transparency? Almost unheard of anymore. The whole team clearly gets how valuable time is, especially for working folks who need to get back on the road and back to making a living. They respected mine and went above and beyond to make sure I wasn’t stuck longer than necessary. If you’re looking for a diesel mechanic shop that combines old-school integrity with top-notch work, look no further than DK Hardee. Curtis, Rachel, Charles, and the rest of the crew—you guys are the best. Thank you for getting me back on the road quickly and doing it right! Highly, highly recommend—5 stars aren’t enough!

Emonty Peterson

★★★★★

3 months ago

Amazing experience here at DK Hardee. Very loving and comfortable environment. After asking around for a reputable shop that could service my European car here locally I was directed to DK Hardee, and the experience was nothing less of phenomenal. I was serviced by Racheal she is amazing very considerate, patient, and great spirited. I love the chats and conversations with the rest of the team as well. I was greeted by the owner by first day in the waiting room, saw me waiting and we had a nice chat. Very comfortable and welcoming environment, I’ve also had cars ahead of me and they were able to get to me fast. Ordered the parts I needed same day and completed a full labor order in no time! If I ever need anything done this is where I’ll come. Nothing else like them. Thanks Racheal for your time as-well as the rest of the team for your service you guys are awesome. See you next time and Happy Holidays 🎄.

TREVOR MCMILLIAN

★★★★★

3 months ago

I had a great experience with this diesel repair shop from start to finish. They worked on my diesel truck and kept me informed every step of the way, explaining the issues clearly and making sure there were no surprises. Racheal was especially helpful throughout the entire process. She was professional, responsive, and genuinely cared about getting the job done right. She took the time to answer my questions, coordinated parts quickly, and made sure the repairs stayed on schedule. The repairs were completed correctly, the truck runs great, and the pricing was fair for the quality of work provided. It’s not easy to find a shop you can trust with diesel repairs, but this team definitely earned my confidence. I highly recommend them to anyone needing reliable diesel service — ask for Racheal, you’ll be in great hands!

Leon Swaby

★★★★★

2 months ago

I had a great experience with DK service I received. The staff was professional, knowledgeable, and took the time to clearly explain the issue with my vehicle and the repairs needed. The pricing was fair with no unexpected charges and I feel confident in the quality of the service provided. I would definitely recommend this Auto repair shop to anyone looking for reliable and honest automotive service.

Richard Newton

★★★★★

a month ago

Adam and DK Hardee offer professional and courteous service. They are transparent and show you photos, video, and often the worn part they replaced. I have always had a great experience at DK Hardee. They have taken very good care of me and my Audi S4.

bbigrocker1

★☆☆☆☆

a year ago

Let's start with the fact that they had my S6 for over a YEAR. It was returned in a non functioning condition. Now Let's talk about the TOTALLY DESTROYING MY transmission. Mike from Triangle European called ne this morning to inform that the transmission pan was fun of metal and plastic. We settled out of court, but that was BEFORE I knew my transmission had been destroyed as well as a $2500 upgraded clutch pack. Mind Mike is an AUDI TECHNICIAN. The car is NOT put back together, they cracked my grill, O2 sensors and othe various parts still in the truck, killed my battery. At the end of the day this was a total crap show. Now I'm out thousands off dollars just to get the car running. Now let's talk about so called customer service. Curt. Rude, and just a horrible person in general. Claimed someone from corporate had called me. No one called. I asked for a phone number and he says, "I'm not going to give you her number so that you can harass her". Mind you I recorded it. So I'd love for him to deny it. Finally, I asked, "Had I not already have paid you, do you think that I would accept the car in its current condition and pay you, yes or no?" Couldn't get an answer. There are some good people that work. However AVOID Curt, he's grown toddler that has no business interacting with paying customers.

charles Dixon

★★★★★

4 months ago

I would definitely recommend DK Hardee's Automotive to my family and friends. I was very pleased with repairs done to my car. DK Automotive have great technicians- Mr.Curtis and Mr. Zach. Who were very thorough but also have integrity. They explained and showed me pictures of the work that they were going to do on my car. This made me feel more at ease. They did no work without my consent. This is a professionally ran business.They have an awesome service advisor, Ms.Jennifer Pettit. She was very pleasant to work with while explaining the cost of the work to be done on my car, along with providing a very thorough printout of work and future work that could possibly be done in the future. This is a great business and I will definitely bring my car back for any future repairs. My car is running great.

Michael Allan

★★★★★

3 months ago

Brought my diesel truck in after noticing an oil leak and a few things just didn’t feel right. The shop checked it out quickly and explained what was going on without any pressure. Racheal was great to work with kept me in the loop. Repairs were done right. Turnaround was solid and my truck is running great since. Really good experience overall. I definitely recommend them and will be back when I need diesel work again.

Malcolm Dennis

★★★★★

Edited 3 months ago

I had a great experience having my truck repaired at DK Hardee automotive. Very much a main street automotive repair company. Adam was fantastic. I called late in the afternoon to set up an appointment and he was able to get me scheduled the next morning. He kept me in the loop throughout the process. I would highly recommend DK Hardee automotive.

Jevon Johnson

★★★★★

2 months ago

Great place, great people communication is very good they keep my truck on the road whenever I have issue. They get it figured out as quickly as possible, and prices are reasonable. Love them. And ask for Ms. Rachel; she is the best.

Lois Grosser

★☆☆☆☆

3 months ago

Steer clear of this shop...if you care about your life and your vehicle .. If i could ...i would give this shop a massive number of negative stars..When I got home and checked the oil/filter change only service that this shop provided....a couple of VERY SERIOUS ISSUES stood out ... 1. Extremely Serious Issue... The Oil Cap in the engine compartment ... was left off and just freely laying in the engine compartment. It certainly was in a position to have easily fallen into areas of the engine that would have caused several castrastrophic failures! ********** TAKE NOTE....EXPERTS POSITION ON THIS ISSUE If an oil cap falls into an engine, it can cause castrastrophic damage including internal component wear from debris, engine oil contamination, and a fire hazard from oil splashing on hot parts. The cap could also interfere with moving parts, leading to a breakdown. Immediate risks and damage Engine oil contamination: Dirt and debris will get into the engine's oil, which can cause increased wear on engine parts. Oil loss and engine overheating: Without the cap, oil can be forcefully splashed out of the valve cover, leading to a rapid drop in oil level. Low oil levels can cause overheating and serious internal damage like seizure. Fire hazard: Oil spraying onto the hot exhaust manifold or other engine components can ignite, creating a fire risk. Mechanical damage: The cap itself could get caught in moving parts, potentially causing catastrophic failure of internal components causing loss of vehicle control. Short circuits: Oil could spray onto electrical components, potentially causing short circuits. ***** I have removed that engine compartment oil cap easily 50 times in almost 29 years of owning my classic vehicle with no incidents because...I set the cap down away from my vehicle to avoid this EXTREMELY HIGH RISK mistake from ever happening. In this shop... This was absolutely SERIOUS STUPID and INCOMPETENT behavior on the part whoever worked on my vehicle!! putting my vehicle and my life at extreme risk! In 5 pm traffic...to lose total control of my vehicle would likely .. (given the amount of traffic and the above speed limit drivers as well as super sized vehicles) ... have caused a fatal accident. Fortunately for me..I always double check all work done on my vehicle..because..frankly, I have learned the hard way..that I cannot ever trust anyone...and this incident fortifies that belief! ***** 2. Someone...at this shop ..was checking fluids... I, specifically, said not to touch anything but the oil/filter change .... my fluid caps are placed in a certain position by me...when I checked these caps aftertheir service ...it was obvious that someone in your shop had moved them. I immediately sent this shop an mail about this extremely serious situation...yet no one even had the decency to respond! I obviously made a big mistake letting them touch ANYTHING! FRANKLY.. I am thankful to be alive. I will be thankful ... if this post... saves even one person.

RUSSELL

★★★★☆

a month ago

WARNING, long post… I had the rear differential and passenger side rear wheel bearing replaced in my wife’s 2015 Kia at DK Hardee eight months ago. There was a vibration that would happen at 50-55mph. I had the tires balanced by a different shop and thought …it must be the rear deferential that was just installed. I took it in to DK Hardee for warranty repair and it was determined that there was still one tire that wasn’t perfectly balanced and that the vibration was actually due to a bad axle and axle bearing on the drivers rear side, and not the rear differential. While the repair was being done for the drivers side rear axle and bearing, it was noticed that there was smoke coming out from the exhaust pipe and what was described as a bottom/ low end engine knock of which I heard. This was noted as pre engine failure. Needless to say that is not what I wanted to hear. NOW for the reason I wrote this post; Adam my service advisor at DK Hardee, WITHOUT ME ASKING had researched this potential automotive disaster and discovered a Technical Service Bulletin which ultimately led to the REPLACEMENT of the engine in my wife’s 2015 Kia Sportage. Get this; at NO cost to me except for new hoses and belts which do not come with a NEW ENGINE! What am I saying….IF YOU CAN’T TRUST YOUR AUTO REPAIR SHOP THEN YOU NEED A NEW ONE! Need I say more. Thank you Adam. I would have given 5 stars but wanted to peak the reader’s interest and no I’m not a paid wrighter.

Kelvin Jacobs

★★★★★

3 months ago

DK Hardee services all my vehicles. They are professional, courteous, and most importantly honest! Adam is the best service advisor that I have ever dealt with. He is clear on what services are needed and what services can wait. He’s always prompt in responding to questions and addressing concerns. I highly recommend DK Hardee and service advisor, Adam.

Mitchell Graves

★★★★★

a month ago

Adam and his team have been able to help me out with my Mini Countryman on numerous occasions when many mechanics in the area don’t work on them. The customer service is outstanding and the rapid return of my car same day for all of my issues has been great. Pricing is fair!

Erin Burkhardt

★★★★★

4 months ago

My car was brought in for a general maintenance and an oil change prior to a trip. Adam was extremely helpful and the service was exceptional. They had me in and out and ready to hit the road in record time. I highly recommend DK Hardee for all of your auto needs.

George

★★★★★

3 months ago

I recently had a great experience at DK Hardee! I had made an appointment a few days before to have my oil changed. When I arrived, I was promptly greeted by the service technician, who took my keys and was off. Approximately 45 minutes later, they were done with my car, and I was on my way. The next time my Mercedes Benz needs service, I will be back to DK Hardee!

Brigitta Haggins

★★★★★

3 months ago

Traveling from South Carolina to Virginia this morning and my sensor light came on. I didn’t know who to call. I called Main Street Auto/DK Hardee. Jennifer answered the called and said that they would be happy to help. Her kindness on the phone put me at ease, knowing that someone was willing to help. Adam greeted me at the desk and assured me that they would take find out where the problem was. Alex took my car back, checked it, made the necessary adjustments and let me know what happened. They quickly fixed the problem and sent me on my way. Having car trouble far away from home is scary, but finding DK Hardee was the right choice! I will share your kindness and competence with friends.