Dail's Auto Repair, Inc.

Dennis Wilkinson

★★★★★

4 years ago

Dail's has got to be one of the best auto techs. in the Tidewater area. The shop is equipped with state of the art tooling and can tackle any job. Dail's has done many jobs for me and I couldn't be more satisfied. I highly recommend there services.

Samantha Grover

★★★★★

Edited 7 years ago

They have a great business here a very home town local feel! They have very professional and personable customer service which mean a lot to me because I work with the public also! My car is always done in a very timely manor with any service I have done. I will never take my vehicle to another place! I have found my mechanic!

ruth coble

★★★★★

6 years ago

If I have any issues with any of my vehicles I take it to Dails Auto Repair. The quality of work is amazing!! They are very honest and trustworthy. Robert Dail and Jesse are great at what they do. Love this repair shop and you will too.

Jessica simpson

★★★★★

8 years ago

Wonderful staff. I had a flat tire, and the bolts were too tight. Luckily when I got my flat, I was right down the street. I pulled in, explained the issue, and they were more than happy to come out and loosen the bolts for me for no charge. Next time I need work done on my car I know where I'm going!!

Jim Doerflinger

★★★★★

7 years ago

Dail’s Auto Repair is a good bunch! I am pretty OCD about my vehicle, especially the alignment. I’ve had it aligned 3 times in the past year, prior to taking it to Dail’s. A few months back, after a small suspension upgrade on my truck, another local “alignment” shop got it all wrong. My coworker, who has worked in the fleet business for many years, recommended Robert Dail’s shop. Front desk was nice and they got me in the next day. Jesse did the alignment, and even took me for a ride along afterwards. Numbers were perfect in spec, but after a day of driving around town, I still wasn’t satisfied. Dail’s welcomed me back and instead of going right back to a re-align, they opted to move the tires around. Sure enough – one of the front tires is bad and was causing the issue. Jesse moved them around a bit to find the right combo, at no extra charge, and now the truck feels perfect. Robert took the time to explain it all to me, and was honest and fair throughout. Ill be back!

Heather Chapman

★★★★★

8 years ago

It was after 5 pm and everyone was leaving or about to leave. The owner and another gentleman stayed after hours to fix my tire. They took their time and made sure after plugging it there were no other leaks. Talk about helping a damsel in distress! I highly recommend Dails- they truly care about the customer!

Mike Thomas

★★★★★

7 years ago

Very honest shop in Portsmouth. I have taken 3 of my vehicles here and never been disappointed. They fix things right the first time and let you know if there are any issues. The prices are great. The staff is great. Thanks guys!

Cesar Uicab

★★★★★

6 years ago

Just moved from Cali to Chesapeake, and my Expedition started to act up, I asked the FB community and was given Dail's place, figured it was close enough and and heard good word, so took my car in, they are a busy shop, which tells you something, but they know their stuff, he took the time to evaluate my car, figured out what was wrong, got my part late on Friday and took the time to go in on the weekend to work on my car even though they are closed, and first thing Monday morning called me up to let me know my car was done, great service and great rates. I'm a happy camper and will surely take the rest of our cars for any mechanical service in the future. I am very grateful to find a reliable mechanic in the neighborhood.

Malachi

★★★★★

9 months ago

Good people and true professionals. They got my car back on the road within one business day.

odhill2

★★★★★

4 years ago

I appreciate Dail and his team being able to fix my flat tire on short notice. Even more so, I appreciate the honesty and fair pricing to do such a repair. I’m not from Virginia, but will recommend my family, that is here, to use their services!

Daniel Hallinan

★★★★★

8 years ago

I recently moved to the area and was looking for a trustworthy mechanic. Dail's was recommended to me by a coworker so I tried them out and I will honestly say they will be my #1 go-to mechanic. They took my car in so quickly, fixed my brakes, and the cost was very reasonable! I never write reviews but this place seriously saved me. I recommend Dails!!

Jack Lepien

★★★★☆

4 years ago

Robert and Jesse are a hell of a team. These guys put an entire engine block in my old car a few years back, and I get all my work done by them. They're reasonably priced, very professional, and do a great job. Only draw back is their hours, which are a little difficult to manage if you work a standard 9-5 job. Great mechanics you can trust.

Peter Sahhar

★★★★★

6 years ago

I don't write reviews ever! But this shop is the best! They treat you like family. I have had alot of work to be done lately and they go out of their way to accommodate. So much so that they finished the last project on my van and they felt they were behind a day? They weren't which I assured them it was fine. They finished the next day, pretty sure the van had a quarter tank when I dropped it. Robert brought the van to my work for me and it had a full tank of gas to boot! Their work is solid! Small shop but again family shop! Jessie the lead mechanic knows his stuff! Thanks my business for life and trust me all my friends will hear it!

Wendy Wilkins

★★★★★

4 months ago

Excellent mechanics, explains everything in detail. Good value.

Mark Burton

★★★★★

a year ago

Went for an inspection because I had to have a new one for court. I wasn't sure if my car would pass because of some damage on my hood, and didn't have the money to get it fixed right at the moment. So instead of taking my money and failing my inspection, he told me right away it wouldn't pass because of it. I really appreciated that and will definitely give them my business in the future based on the great reviews as wellfor any car problems.

michelle benton

★★★★★

a month ago

Honest, reasonable, accommodating, and very helpful. Only place I will take my vehicles around these parts. Highly recommend.

Nishant Pandey

★★★★★

2 months ago

I can’t recommend Dale enough. He is extremely trustworthy and his pricing is very fair. I went to another mechanic first who tried to sell me a bunch of repairs I didn’t actually need and told me he would need the car for 2 days . Dale took the time to look everything over, explained what really needed to be done, and ended up saving me about $400. I dropped the car off at 10am and it was ready at 2.It’s hard to find an honest mechanic these days, and Dale is exactly that. I’ll definitely be coming back and sending others his way.