Reviews
Emily Grunewald
I recently had a disappointing experience with Dakota Tire. I scheduled an oil change for 9:30 AM and dropped my car off at 8:30, but it wasn’t ready until 3:00 PM, despite multiple calls for updates.
After 70 miles on the interstate, my car began emitting white smoke. We had to pull over, and when I tried to restart the vehicle, it wouldn’t start at all. We ended up having it towed home.
The next day, we had the car towed to Luther GMC, where they discovered it had been overfilled with oil—11.5 quarts, double the recommended amount! While the owner, Kirk, eventually agreed to cover the repair costs, his initial response was unhelpful and unfriendly. There was no follow-up communication from him; we only learned about the coverage after he spoke with the dealership in person.
Overall, while I appreciate that they covered the repair, the lack of professionalism and customer care was disappointing. We never received an apology, and now we’re out of tows if we ever need them. I was without my car for a week while it was being repaired. It’s unfortunate, as I wanted to support a local business.
Added: to Cassie who replied to my comment, Kurt was very rude and never called. If he did, he should have left a voicemail, but didn’t. I was never reached out to at all! Kirk’s exact words to my husband was, “I don’t know what to tell you” when my husband called. That doesn’t sound like good customer service! The ONLY communication we EVER received was from the dealership fixing the car.
★☆☆☆☆ 2 weeks ago
Andy Klawitter
Went in for a rim swap on my pickup and both sets I had given them came back in much worse shape. Decent price and turn around time, but if you want your property back in the same shape it was given to them I would pump the brakes (pun intended)
★☆☆☆☆ a month ago
Zac Vetter
My only tire shop. Fast efficient. Price is right.
★★★★★ a month ago
Thomas Beal
For a family owned business this place falls behind on technology, quality, and specifics. None on the mechanics are ASE certified. If u want your car in and out and of the shop. I would come here. If u have a nice set of wheels take them to a company who won’t scratch/ damage them. Id recommend Les Schwab for better tires and Ok tire for better tire repair. It’s better then coming back multiple appointments
★☆☆☆☆ a month ago
K D
I was shopping around to get a tire. They had just whar I was looking for in a tire. Tge price was right. They got me in and completed the job. They met all my expectations.
★★★★★ 2 months ago
Shawn Howland
★★★★★ 2 months ago
William Werlinger
Called in the morning for an oil change, made appoitment for 11 am. Got in right away was in and out in about an hour and they were very busy. Great service great prices!! Need new tires for the truck so will be back to get some put on!!
Willy
★★★★★ 2 months ago
Nate Bode
★★★★★ 3 months ago
Matthew Kosak
Great place! Nice People.
★★★★★ 3 months ago
Troy Gartner
★★★★★ 4 months ago
Samuel Germolus
Hands down easiest place to have a set of tires installed in the FM area. Extremely nice people and great service!
★★★★★ 4 months ago
Brandon Sevik
Had my car here for 2 tires and the quoted me one price and they charged me 100$ more than what they quoted me. They also put on 2 different size lug nuts. Had my car to Walmart to get rear tires and they were the ones that said that they couldn’t do it because of the difference in size of bolts. Would not recommend them.
★☆☆☆☆ 6 months ago
Amber Helps
★★★★★ 6 months ago
Ben Volberding
This will be my go-to place for tires and oil changes for as long as I am in the Fargo area! Prices on tires for my truck with installation hands down beat any "chain" tire stores. The customer service was fantastic and they have a great waiting area if you are not just dropping your vehicle off. This business is well worth the effort to go outside of the main fargo area!
★★★★★ 8 months ago
Philip Maenza
They are always quick to repair flats on my dump trailers. And very fairly priced
★★★★★ 8 months ago
Jeremy Southwick
★★★★★ 8 months ago
