Davenport Motor Company - Plano

Kat Kas

★★★★★

3 weeks ago

Very knowledgeable and quick. They even had a complimentary rental car for us while the car was being fixed. Happy to have my car back with it sounding and working great!

Ryan

★★★★★

5 months ago

Super satisfied with my service. Came in for a 30k mile service on my Lexus. Raelyn told me it would take some time and didn’t want me to wait and put me into a loaner for the day, car was ready the next day and pickup was fast and easy. They’re also a very honest repair shop, simple services like engine and cabin air filter replacements I could handle myself so they removed the cost of that from the service. Definitely recommend.

Stacy Rauchwerger

★★★★★

a month ago

I really love working with these guys. They do my car repairs quickly. They’re all really friendly and definitely the less expensive route compared to a dealership. Highly recommend!

Ken Myres

★★★★★

6 months ago

Davenport Lexus Repair is exceptional. Our service last week was to replace the lower front control arms on our Lexus RX350 along with some other routine maintenance. The work was “perfect” and the car drives like new. Rudy at Davenport is amazing and always kind, professional and helpful. The same work at the Dallas Lexus “dealer” would have easily been an additional $1K. Free loaner car as well. Davenport should definitely be a choice for you if you drive a Lexus, especially an older or higher mileage model.

Lilla Caho

★★★★★

2 months ago

As always! Great service and car is running well! I can always count on Davenport! Tow track dropped it off middle of the night and they started working on it the morning! Provided loaner in am as well! Thank you for always going above and beyond!

Craig Fowler

★★★★★

3 months ago

Our 2001 Lexus RX300’s automatic door locks quit working and we took it to a nearby automotive center for repair. When they still didn’t work we took it back twice with no success. Davenport Motors correctly diagnosed the problem and fixed it, all for the cost of a diagnosis. We have been Davenport customers for 30 years. Although we now live more than 25 miles away, it’s worth the drive to get the best Lexus service available. The Davenport brothers are absolutely trustworthy.

Ebony Mondy

★★★★★

3 months ago

Ray at Davenport Motors in Plano is the BEST!! She tells you everything you need to know in detail and she keeps you posted on any changes. The prices aren’t too high and they even provided me with a loaner car as they were going to have my vehicle for several days!! Thank You Davenport Motors!

gstep214

★★★★★

2 months ago

My battery was dead one morning when I went to start car. I was able to get a jump then gave Rudy a call at Davenport and he asked me when I would like to bring it in. They worked me right in with no delay and I was on my way in 30 minutes. I've been doing business with Davenport for over 2 decades and have always been treated fairly. I highly recommend them.

Stephanie Tackett

★★★★★

3 weeks ago

I took my car in for service at Davenport after Sewell didn’t honor a warranty. Not only did Davenport complete the repair, they honored the service and labor on the repair. I highly recommend Davenport as not only knowledgeable, but also trustworthy.

Greg LeBlanc

★★★★★

4 months ago

It was our first time using Davenport’s services after being referred by a friend. From the time we walked, the staff was very attentive to our issues. They took the time to listen to our problems and made us feel right at home. Their communication was great and they were able to diagnose and solve our problem quickly. I would highly recommend anyone with a Lexus or Toyota particularly. These guys were great

Molly Painter

★★★★★

3 months ago

Tech Javier Rodriguez did a VERY thorough pre-purchase inspection for me on a used vehicle, complete with photos and a copy of all the findings. No stone was left unturned. They tell you what needs immediate attention and what will need future attention. Front of house staff, Rae Kendall, was very knowledgeable and personable! She went over the report with me in detail and was very helpful. I bought the vehicle after getting the peace of mind I needed from the inspection!

Joshua Black

★★★★★

2 months ago

I recently took in a 2007 Lexus ES350 to Davenport Motor Company after receiving a service estimate of over $10k from a well-known local Lexus dealer. DMC thoroughly inspected the vehicle, confirmed the necessary repairs, identified a few additional items that truly did need attention, and completed all of the work promptly, and at roughly half the cost of the dealer, while still maintaining Lexus-level quality. About 24 hours after the repairs were completed, the alternator unexpectedly failed. Understandably, I was frustrated given the amount of work just done, but DMC handled the situation with genuine empathy and professionalism. They listened, communicated clearly, and worked with me to resolve the issue in a fair and reasonable way, something that really speaks to their integrity. I would absolutely recommend Davenport Motor Company to anyone looking to service their Lexus efficiently, honestly, and at a much better price than the dealer, all without compromising workmanship or standards. A truly customer-focused business.

Manuel Glaze

★★★★★

2 months ago

Davenport Motor Company is excellent. Their processes are thorough and communicative. They know their stuff and take the time to dig deep and diagnose any problem that you are having with your vehicle, while charging you a very fair price for the work that is needed. I highly recommend and trust them!!!

Ralph Blum

★★★★★

4 months ago

Great Service from start to finish. Brought my 4Runner in with an issue. Rudy Young got me all set up and my car dropped off. I was kept informed step by step as to what was going on. Problem was quickly diagnosed, got a great price on the fix. Quality job done all around in a timely manner. No pressure upsell on the trivial things like air filters and such. Everyone there was nice, professional, and great to talk with. Just heres the issue that we see and how we fix it. I couldnt be happier with the service and even have recommended them to several friends and colleagues for work on their cars. I'll be back with any future issues for sure.

Carmen Torres

★★★★★

a month ago

I’ve been using Davenport for all my car repairs for quite some time. I have always found them to be honest, reliable and very professional. They always send you their assessment report for future repairs that are needed so you can keep them in mind for budgeting purposes. If you need reliable car repair, I encourage you to become one of their clients. They will take care of you.

E K

★★★☆☆

a month ago

Decent shop with fair pricing and same-day turnaround on my 2013 Avalon Hybrid but the invoice indicated the wrong fluid may have been used in the transmission. My invoice listed part number 00279-000T4-01, which Toyota confirmed is not compatible with my vehicle. The service advisor assured me the correct fluid was used but billed under the wrong number. I'd welcome a follow-up from management to confirm and provide corrected documentation. Happy to continue using Davenport once this is resolved.

Linda Masteller

★★★★★

a month ago

I had a very pleasant experience at Davenport motors with my Lexus car. They had been highly recommended by people on my Nextdoor app so I thought I would give them a try over the dealership. It was a very friendly atmosphere with a nice waiting room supplied with snacks and drinks. They asked me to come back and take a look at my car while they had it up high and explained some potential problems. I didn’t need a new battery which I wasn’t too surprised about. Initially saying they had it in the stock they discovered they did not. They actually sent someone over to the dealership to purchase one and put it in and did not charge me a higher Price. I was very pleased with the time they took to explain things to me and will definitely Be using them again. They even included a free wash.