About Business
For professional Car Repair care in Plano, TX, Plano, look no further than Huffines Chrysler Jeep Dodge Ram Plano Service. Their team excels at delivering top-tier results for Car repair and maintenance service, Auto body shop, Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.5/5 rating based on 52 pieces of feedback. They have become an integral part of the Plano, TX community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Plano, Huffines Chrysler Jeep Dodge Ram Plano Service is ready to assist with your next project or repair.
Google Reviews
Kristin ASH
★★★★★
2 years ago
My 16 year old's 2019 Jeep (previously my car) recently overheated. Afraid to ruin the engine he pulled into a parking lot which was a tow away zone. I paid the extra money to have it towed from the impound lot in Mesquite to Mike Otto at Huffines in Plano, I wouldn't trust anyone else. Mike is the absolute best and always goes above and beyond. He was able to get all the repairs covered under warranty including doing a few other repairs that were also still under warranty. He called every day with updates even on the weekend. My son is now in charge of maintenance on the Jeep. The previous service I went with him and introduced him to Mike and told Mike this is who you'll be dealing with moving forward. It's now his car. Mike was awesome, speaking to my son like an adult and explaining everything so he'd understood what maintenance was being performed and why. It was a great teaching moment and Mike was happy to participate. I can't say enough good things about Mike and the staff at Huffines. They are fantastic!!
Chelsea Salomone
★★★★★
a year ago
I drive 45 minutes out of my way (and pass two other Jeep dealerships I used previously and had issues with) to have my Wagoneer serviced at Huffines Plano every time. Their customer service, level of detail, and communication is outstanding. They go above and beyond.
Khaari Buford
★★★★★
a year ago
I had a great experience while purchasing my new 2025 vehicle! Alfonso was a delight from start to finish with answering questions and providing awesome service. I will be sure to refer my family and friends!
Kylie Byrd
★★★★★
2 years ago
My husband and I were on a holiday road trip in Texas (we live in Florida) and we began experiencing a Jeep death wobble on our drive from San Antonio to Dallas. While the wobble itself was disconcerting, we wanted to ensure that the car was safe to drive back to Florida for definitive treatment. I called multiple Jeep dealership / service shops in the I-35 area, and they were all backed up for 3-5 days. Huffines was able to fit me in for same day drop-off and ensure a tech would look at the car before we drove back to Florida in 2 days. Cassie was the service representative - her communication was timely, kind, and thorough. The shop didn't do any service, but made a point to ensure that my Jeep was road-worthy for the trip back home for peace of mind. Cannot recommend enough.
Tay D.
★★★★★
a year ago
I wanted to shout out Jason & Kelsey in the service department for being excellent examples of the Huffines cultural. Thank you again for addressing my concerns & following through on the repairs to my jeep. The Jeep is running like new & I’ll be sure to refer customers to the Plano location.
Edwardo Granados
★★★★★
2 years ago
Recent visit to resolve a check engine light issue that I could not figure out to which my experience was no less than phenomenal. Cassie was the shinning star by making sure to explain every step taken as well as the root cause. Even went the extra mile to help me secure a ride back to the dealership once my vehicle was ready. Amazing staff in the service front desk and the ride service who were so courteous. I also overhead several pleasant exchanges in conversations with other people waiting on their vehicles in the service lounge, almost as if they were old friends catching up. It’s been quite some time since I’ve seen service of this caliber. Awesome job guys! Highly recommended as I feel anyone would be in good hands with these folks! P.S. Cassie needs a raise!
Mohammad Alam
★★★★★
a year ago
This is my 3rd time to get service here for my Wagoneer. I can’t emphasize on how amazing Jason is! I would highly highly recommend service rep is Jason! He’s on top of everything and keeps you informed and in the loop. As always, amazing experience at Huffines. Also my manufacture warranty had lapsed. I’m so glad I purchased the extended warranty!
Molley McCormack
★★★★★
a year ago
This service department is awesome! You can schedule an appointment online and there is not wait time when you bring in your vehicle. Kelsey Sheperd was my service advisor and he did a wonderful job explaining everything. I highly recommend their service department!
Jasmine Taylor
★★★★★
a year ago
I appreciated the high level of service & communication received from Huffines Plano. My service advisor Jamie and the team of techs were great. They were able to diagnose several issues I was having with my vehicle - though it took a few visits to fully identify the extent of repairs needed I appreciated the diligence exemplified by their team to resolve everything. Other perks I appreciated were the greeters who meet you when you arrive and the shuttle/Uber service.
We Pap
★★★★★
7 months ago
Rose in the Service Department was pleasant, cheerful & efficient. I appreciate her role in getting the recall for our truck completed quickly.
Ty Jase
★★★★★
3 years ago
This is one of the best and easiest processes I have been through when getting a new vehicle. My sales man was Billy and he was always courteous and punctual. He answered emails in a timely manner and had no issue answering the phone when I called. He was also patient with me as the truck I bought was being shipped and took some time. When it came to time to sign documents and purchase protection plans and other sorts, they didn’t force anything on me. When I said I didn’t want it, they listened and never mentioned it again. So if you’re looking for a vehicle, call here and ask for Billy.
David Harper
★★★★★
3 months ago
I came in for a oil change, tire rotation, a recall and having a spare key made. The staff was Friendly and kept. Me informed through out the process.
Asfar Rizvi
★★★★★
3 years ago
One of the best Dodge/Jeep/RAM Service in DFW Having owned several FCA cars including Hellcat Redeye, RAM TRX and now a Rubicon 392, I can handsdown rate these folks as one of the most ethical and honest dealerships. If you are at the plano location - just ask for Mike!! He is one of the best to work with. Very handson, courteous and an amazing guy. Will do his best to provide a speedy and best service/advice/repair. Further, has tons of experience and will save you hours of frustration.
Scott Rhyne
★★★★★
5 months ago
Been a client of this dealership since 2018 and the service department is ALWAYS top notch. Jason gives top level professional service that is second to none. He is truly a role model of what customer service should be! Huffines has a client for life. Always a delight when I come in.
Ahmed Rabeeah
★★★★★
7 months ago
⭐️⭐️⭐️⭐️⭐️ I’ve worked with Dane Uter at Huffines services in Plano Texas several times now, and every experience has been excellent. Each time I bring my vehicle in, Dane is professional, attentive, and makes the whole process smooth. Dane always takes the time to explain what’s going on, keeps me updated, and makes sure I leave confident in the service done. What I appreciate most is that Dane’s service isn’t just a “one-time good experience”. He’s consistently gone above and beyond every visit. That kind of reliability is rare and really builds trust. If you’re taking your car to Huffines, I highly recommend asking for Dane. He’s made every visit a positive one.
Ameen Shawwa
★★★★★
5 months ago
I had an amazing experience at Huffines Chrysler Dodge RAM and Jeep service. My boy Jason hooked me up by fixing my Dodge Daytona 392. I had some issues, including a stolen door and a bad AC, and they took care of everything. They fixed my AC and replaced the door, all at a really good deal, which I wasn't expecting from a dealer. Shout out to Jason for the excellent service! Without a doubt, 5 stars!
Brady & Sammy Jo Allen
★★★★★
3 months ago
Every staff member we encountered was helpful and friendly. In particular, Dane Uter was a huge help getting our vehicle repaired. He went above and beyond in his approach to serving customers, as he loaded and unloaded our car seats when we were busy taking care of paperwork. The atmosphere at this place is contagiously positive.
Milind
★★★★★
2 months ago
Chuck is a great service advisor! I had a problem with the LCD monitor on my Jeep Compass and Chuck did a phenomenal job with not just the service but also the communication throughout the process (the parts had to be ordered from China). The value I received was great and I appreciated the Uber service as well with pick-up to/from the house.
Ariana McDonald
★★★★★
a month ago
This is the best service location I’ve ever been to and Mike is hands-down the best service advisor I’ve ever worked with. He’s assisted me many times with my car, and every single experience has been outstanding. He is incredibly knowledgeable, honest, and genuinely kind. It’s so rare to find someone you can fully trust with your car, and Mike has earned that trust completely. Because of him, I will never go to another service shop, I won’t even go to another Huffines location bc I like this one so much.
