About Business
Conveniently located in Wauwatosa, WI, Dependable Auto Service has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto tune up service, Brake shop, making them a top-choice Car Repair specialist in Milwaukee. Backed by 63 satisfied customers, they currently hold a prestigious 4.7/5 star status on our platform. They take pride in serving the diverse needs of Wauwatosa, WI residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Dependable Auto Service is the go-to destination for quality and service in Wauwatosa, WI.
Google Reviews
Randy Slagle
★★★★★
6 years ago
Best couple of mechanics in the metro area. Very nice knowledgeable guys that work well together. Go see Randy for any and everything you may need done on your car truck or van.
Michael Mejac
★★★★★
4 years ago
Nail in tire. I hate pulling the nail in my driveway and then have to put a spare on after the wheel deflates if it punctured through. Dropped it off and asked them to patch after the nail is removed, if needed. Pulled nail, no patch needed, no charge. They could have easily said the nail punctured through and they patched it, but they were honest. Trust is key with mechanics.
Scott
★★★★★
8 years ago
JB did a great job on all 3 of our cars. He put a clutch in my step daughters Mazda, a coil in my son’s Focus, and a new wheel bearing in my wife’s Lincoln MKX. Very reasonably priced too.
jimmy Conway
★★★★★
12 years ago
they fix all my work trucks and vans.... vary good work..!! the prices are just were they need to be in this time of ups and down... I will not take my work trucks any where other then there.!!! p.s. to the last guy rating them.. p.s. to you sir.. if you weren't so cheap and stubborn you car would of been fix the way it should!!!! the workers there ask ((( you ))) what you would like done and what they can do to fit your pocket!!!!!!! I never ever had ANY auto shop do me the right way like dependable auto dose... so the next time you want to be cheap.. do it YOURSELF!!!!
John Hartwick
★★★★★
6 years ago
Tom and Randy are great guys. I like to work on my car when it needs service but ... When the work is past my ability or my tools this is my place. Great work and fair prices.
Tushar Murthy
★★★★★
8 years ago
True to their name! Went there with a malfunctioning windshield wiper. From ordering the part to working with my after-market warranty, everything was done in a matter of hours. JB was really polite, explained the whole problem and showed me the broken parts that needed to be replaced. Would go again without hesitation.
rebecca Walker
★★★★★
6 years ago
I've been coming here since 2016 and Tommy has been nothing short of amazing. I was thinking of buying a car and Tommy took his time and went under the hood and found issues with the car. Tommy stopped me from buying a pile of junk. Weather I have a question or a urgent matter with my cars, Tommy is always very helpful and doesn't mess around. The staff there always has a smile on, no matter what. I will continue to bring all my cars here.
Mr Mike
★★★★★
2 years ago
I'm an Auto dealer for 40 years I have experience with repair shops. This is what I would call the real deal ... They are professional ,welcoming have fair pricing and a place that I will recommend to my customers as a safe place to patronize.
Hanna Marks
★★★★★
6 years ago
Hands down the BEST place to get your car repaired in town. My family and I have been coming here for over 10 years. The men that work here are very honest, knowledgable, and hardworking. Wouldn’t go anywhere else.
Chris Neseman
★★★★★
8 years ago
Great experience on our first trip there. Basic work done, but they were prompt, friendly and affordable. We're new to the area, and it feels good to know we already have a mechanic we can feel good about.
Ryan Sweet
★★
☆☆☆
8 years ago
We took our car to Dependable Auto twice. Both times the work that they did was satisfactory even if a little pricey. On the second trip they broke our key. My girlfriend took them at their word that they would "take care of it" and paid them for their service.When we came back the next day they gave us the broken key glued together. We expressed our discontent and were assured that they would take care of it. After several weeks of calling them and being lied to about their intentions I went ahead and decided to replace the key myself. I expected a little more integrity from the place given the glowing reviews. They've lost our business and our respect.
Jesse DePinto
★★★★★
9 years ago
Great team, very honest. I had an electrical issue that nobody could figure out. Took my car to Dependable, and they spent many days trying to figure out the issue without charging me for their extra time spent investigating. They made the situation right. Beth was a great communicator throughout the process & JB was the mechanic who went above and beyond. Will return & recommend to friends & family.
Daniel Landisch (Dan)
★★★★★
11 years ago
Great local shop...fast, friendly, fair-priced service. My family has been coming to Dependable for years. It did indeed change ownership recently but I can personally attest to the seamlessness of the transition. Dean, Loren, Tommy and company are all friendly and knowledgable. Never once felt pressured into getting any unnecessary work done. Whether you're looking for a one-time repair or a trusted local mechanic to service your car regularly, I definitely recommend giving Dependable a shot--they won't disappoint you.
mariaan goldberg
★★★★★
6 years ago
I have an old Acura that has been having problems, and I heard about Dependable which is also nearby my home. Tommy was open to looking at it right away, and let me know within just a few hours, what was wrong and the price. Then, when something else turned out to be wrong too, he explained it to me and took it back right away, to make sure I had transportation, even though he had other appointments. Tommy was just fantastic--so helpful, fast, fair and honest. I am so impressed with this place! My car is running fine now! Just amazing.
Lora Cirillo
★★★★★
2 years ago
They are the most honest mechanic I've been to in a long time. JERRY'S on Hwy F quoted $1,200 on repair of an item that was showing "wear" while missing a loose tie rod. Spent $215 and am driving safer.
Tom Johnson
★★★★★
a year ago
Broke a valve on my 2012 Acura TSX Wagon 132K Miles. Milton replaced the engine with a JDM engine out of Japan. Great job, Fast turnaround, good communication and a very competitive price. I'm from Illinois. Thanks Again for saving my favorite car. Tom
Angela M
★
☆☆☆☆
2 years ago
After reading reviews of their "speedy service" for tires, "fitting me in for an oil change", "going above and beyond", I called about a battery. I live NEXT DOOR to their business so I wanted to support my local business. I explained my battery light kept flashing on and off and did they have time to visibly look at it (thinking maybe the connections may be bad). I was willing to wait if indeed the battery was the problem for a repair. It couldn't have taken more than 5 min to just look. The woman on the phone didn't ask any further questions, just dismissed me and said we don't have any openings today. Horrible customer service. Uncaring, inflexible and rude. Definitely no "going above and beyond" or "fitting me in". I'm an older single woman with grandchildren to drive around. So disappointed.
Craig Walkner
★★
☆☆☆
4 years ago
I came in to get an estimate on new brakes and tires because of the good reviews. The lady at the front desk was very nice but it was only until my car was almost on the rack did she tell me there was an almost $60 charge for this estimate. I understand time is money but when countless other places give free estimates it was a shock to my wallet. I ended up going to a competitor who gave me a free estimate and much better price point.
William Somers (Billy)
★★★★★
Edited 8 years ago
Small shop with super talented people- they essentially replaced the heart of my motor in my truck. It has never run so well and I was given a great price, a loaner car and treated with respect. I would recommend this shop to anyone for anything to do with their vehicle.
Jeff Podrug
★★★★★
10 months ago
I live 3 blocks from Dependable, and my sister was having constant issues with her tires/tire sensors as long as she's owned her 2016 Hyundai Veloster. Finally she decided to take it to Dependable and has not had an issue since. I actually went to pick it up myself, They're fast, thorough, and honest. I'm so glad I went to pick it up myself. I'm an OTR trucker of almost 30 years. It's getting harder and harder to find good mechanics that you can trust. Over the years my business depended on it. When you find one, you're blessed. That's what you have here for all of you who have autos, and trucks that you depend upon to take you where you need to go. I believe it's important to post reviews. Unfortunately, it's been my experience that most people only post a review when it's negative. I would say to try to take emotions out of process. I recently bought a 2007 Toyota Avalon Limited off fb marketplace. It has push button start. This is my first experience with that. I stopped at a gas station on Saturday and came out and it wouldn't start. I couldn't leave it there, so I replaced the batteries in both FOBs and the car's battery, hoping to get it back to the dealer. No luck. At that point, I had to have it towed. I had it towed to DAS for the reasons I explained above. I knew it was in good hands. This is a busy shop, yet I had an estimate first thing Monday and upon my ok, the job was done the following day. I picked it up, and told them that I had just purchased the car, and he was very knowledgeable about the make and model. He reassured me that, while it is a used vehicle, it was a good purchase. After everything I've just explained. Why would I ever go anywhere else for maintenance or repairs? When you find a place that does everything right, why would you take it anywhere else? I thanked them, and told them they'll be doing any work that needs to be done from here forward. Great people!
