Dewey Griffin Subaru Service

Jackie Owens

★★★★★

3 years ago

Got in with the express service as advertised - right away. Service was courteous and quick. The waiting area is spacious so folx could spread out. Subaru is always great - this dealer seems excellent from the service side

Joy Olney

★★★★★

2 years ago

The oil change went fast. The service was great. Everything was clearly explained to me. The work needed and the price that the work would cost. So overall it was easy and great.

Nolan

★★★★★

3 years ago

If you get a loaner vehicle make sure the auto braking system has been calibrated! Other than that. Great people. Great service. Great reviews for a reason. Reliable and trustworthy.

Mami Pullar

★☆☆☆☆

2 years ago

I was here for oil change. Last oil change was done by Dewey Griffin Subaru also. Somehow, they changed only oil. They told me that they couldn't take off oil filter. Told me to go somewhere and ask to change oil filter. Wasted waiting over an hr. If you could not change filter, should not change oil. Also, you are the one changed filter. Did you mess it up? Anyway, paid over $80 for nothing.

Sandy Bourgeois

★★★★★

3 years ago

Bought my second Subaru here 4 yrs ago. Love the service dept. Free car wash and the man who runs this car wash is awesome. Great attention to detail and always a smile.

Matt Davis

★★★★★

5 years ago

Quick, friendly, affordable. Went in for some service on my Crosstrek and was more than impressed with the friendly professionalism that I was greeted with. And if you are reading this during Covid times, they are definitely practicing their safety protocols. Good job guys. Thanks for the great experience.

David Park

★★★★★

3 years ago

Very clean everywhere. Free coffee. Oh yeah! Everyone is so nice. In for 90,000 mile service on my 2012 Subaru Outback and was informed I needed new brakes. Oh well, since I was turning the car over to my grandaughter, she needs to be safe.

Wizard SQWRL

★★★★★

3 years ago

Great customer service. A very nice and clean waiting area. They have a Subaru store which has many things to browse through. If you have kids they have a kids play room and also popcorn. They are able to work with you on curtsey vehicle if you need one for those service appointments that take hours to complete. They have an express service line that is first come first serve. Most of the time I use this option it’s about an hour wait for an oil change. This is a great Subaru and as for car dealerships one of the best in Bellingham.

Hwang Yun

★☆☆☆☆

3 years ago

I had my cars 100k service done here. They neglected to reattach my cooling fans. My car overheated while on a road trip the next day. I found the wires and attached it. A month later my radiator cracked and they made me buy a new one while they covered the labor costs. The whole reason you take it to Subaru direct and pay extra is for quality. I was very disappointed in the service and denial of responsibility on their part. I take my car elsewhere for better reliable service now.

Patti

★★★★★

a year ago

Came in from Vancouver, BC with an issue that popped up on the I5 going south. The guys at Dewey Griffin were friendly, helpful, respectful and told me I could probably get home to my local Subaru repair shop with no problem. Fingers crossed! Thank you so much!

Tom Peterson

★★☆☆☆

2 years ago

Horrible communication. Was told Mark would call me back multiple times “in a few minutes”. Dude called me back one out of four times I called. Had to go in the shop to finally get answers. Also don’t buy tires online there. Showed up for the appointment I made two weeks prior and they didn’t have the tires. The guy helping nice and apologetic about it though. Only person there I felt was being honest with me. Yeah just weird vibe. Go support a smaller shop! Should of done that in the first place!

Isaac Field

★★★★★

a year ago

Jeff my service advisor was amazing to work with. Super communicative and prompt. I came in with a wild issue and he was the first person to say he's seen this before. I've had poor experiences with dealership service in the past and my time with Jeff was 10/10

Jennifer Prosser

★★★★★

10 months ago

While traveling, my dash sensors lights started flashing brakes, check engine, and cruise. I was able to have my car checked out even though I didn't have an appt. So relieved to be able to come in, especially when on vacation. They checked my car and though at first thought a sensor was needed, they continued to check and found a hole in a pipe. This saved me $300. They were great getting me back on the road and honest on my repair needed.

Isaac Madsen

★★★★★

10 months ago

I've had nothing but the best service from this shop. Been bringing vehicles to them for about 5 years now. We bought our first Subaru from another dealer, but always got it serviced with Dewey Griffin. When it was time to upgrade, we went with the service plan to keep the new car in tip-top shape. Keep up the great work. I'll probably be dropping by in the morning for another oil change.

Shawn Robins

★★★★★

4 years ago

Dewey Griffin Subaru was fantastic when we bought our car and just as good when we needed service for it. Thank you David for taking great care of us. Your communication throughout made a difference for us and helped take the sting out of the cost of our repairs. Being able to be part of the process makes us feel like all the repairs were necessary and that we were valued as customers. Thank you.

Renita Orellana

★★★★★

6 months ago

Brought my car in for an oil change, tire rotation, and break check via the express lane early in the morning. Everyone was professional and they had my car done within a couple hours. The only critique I have is I thought that dealerships washed our cars when they did a service - so that was disappointing that it didn't happen. But that might just be something that my previous dealerships did (I moved here from another state). Overall I'm quite happy with the service and the pricing is fair.

Carrie Elliott

★★☆☆☆

6 months ago

My 2023 Subaru went in for service. Had it towed in because I had no heat and after driving several miles there was steam coming from under the hood. They got my car serviced and repaired in 4 business days. At no time did anyone tell me what was wrong, what the repair was or a single word except that my car was done. I would definitely expect more from a dealer. No vacuuming or anything was done. But I did get to use their car wash on my way out. 🤔 The last time my car was in for an oil change, the oil filter wasn't secured somehow and oil spewed all over the engine. This was also at Dewey Griffin.