Discount Auto Care

Carolina Do Carmo

★★★★★

4 years ago

I am so grateful for having come here. They were so so helpful. I needed to get my valve cover gasket replaced as well as my thermostat, and they went above and beyond in helping me out. They even helped me out and were considerate with my schedule. Honestly I had not come across such a kind a professional company. The staff was so kind and attentive. I just moved to the area and am happy I came here! You won’t be disappointed. Thank you all once again!

Gerald Dolan

★★★★★

Edited 4 years ago

Very nice, professional, honest, no pressure, patiently explain options and prices. Very fast (often same day), quality work with warranty, at half the cost of dealership. Great communication keeping you informed of progress. Comfortable waiting room with free Keurig coffee, water bottles, and TV. I highly recommend this auto repair shop. Aug 2021 Reattached interior panel, repaired power sliding door, oil change, state inspection Apr 2021 Repaired broken shift cable Oct 2018 Replaced handle on sliding door, water pump, thermostat Mar 2017 Replaced headlight for no cost under warranty Jan 2017 Wheel alignment, replaced headlight

Bruce Thomas

★☆☆☆☆

5 years ago

**PLEAS READ BEFORE YOU WASTE MONEY** First I dropped my mustang off less than 3 months ago and asked them to do a complete run through on the car and fix what was wrong with it. the work they did was no good and a hose they replaced came off and sprayed antifreeze everywhere. I asked them to check out the electrical connection from the temp sensor because it was not working properly after spattered with antifreeze. They said they could not check the electrical continuity/integrity of the temp sensor unless I paid them to fix a mechanical thermostat. Costs $10 at the same place they buy their parts from even with a 100% mark up that’s only $20. The repair is simple. It’s only 2 bolts and it is visible and very easy to get to. It takes 10 minutes and They charge less than $100/hr for labor so even if you up charge me for a full hour. Total $120.They were trying to charge me almost $200 for that, on top of the $95 to troubleshoot. All this because they did not install the heater hose correctly which caused my temp sensor to go bad so I’m guessing they’re trying to recoup their money. But the funny thing is I never asked them to warranty the work I was willing to pay Just to get my car back but they wouldn’t even look at it unless I Got other extremely overpriced work done. Horrible business, and the manager Raymond has zero integrity. Then they told me I had to leave work in Dallas to get my car by today or else or would be towed. I do not recommend

Maddie B

★☆☆☆☆

Edited a year ago

UPDATE: I am and the pistons are messed up on my a supposedly brand new motor after they had it rebuilt cause they kept messing up the pistons when improperly installing the motor according to the warranty company! Then when you call them, its like I'm bothering them when inquiring about a vehicle that they messed up. At this point I'm just going to file a lawsuit because I take care of my vehicle and get the oil changed when I'm supposed to and take care of the maintenance. I paid for a brand new motor but found out that I wasn't given a brand new motor. The mechanic pointed out the parts that were rebuilt. I basically paid for one thing and was given something different that has now gone bad. Update 10 months later and I still do NOT have my vehicle that they messed up. I returned my vehicle to them the same day and the mechanic cleared the code that clearly showed my vehicle was running hot. Due to a change in staff which was not my problem they tried to screw me. I paid for a brand new motor with a 3 year warranty but they are attempting to rebuild a motor and replace it with a 2 year warranty. I have been without my vehicle for 10 months due to their technician failing to hook my coolant line back up to my transmission. I was initially promised a radiator, motor and transmission by prior staff. I had to go through several conversations for them to honor this. Now Johnson is speaking of him being out of pocket having to pay for a motor that that they did faulty work on. The warranty company refuses to pay for the motor because they are not properly installing the motor. I WOULD NOT RECOMMEND THEM FOR ANYTHING AT ALL. THEY LACK ACCOUNTABILITY FOR THE FACT THE HAVE LEFT A SINGLE MOTHER WITH CANCER WHO HAS TO REGULARLY TRAVEL BACK AND FORTH TO HOUSTON WITHOUT A VEHICLE FOR ALMOST A YEAR BECAUSE THEIR TECHNICIAN DID NOT PROPERLY INSTALL THE MOTOR. HE IS SPEAKING ABOUT WHAT HE IS OUT OF THE POCKET FOR WHEN I AM OUT OF THE POCKET FOR UBER, INSURANCE ON A VEHCILE THAT I CANNOT DRIVE, NOT BEING ABLE TO MAKE DOCTOR APPOINTMENTS AND NOT HAVING A JOB BECAUSE THEY HAVE HAD MY VEHICLE FOR OVER 10 MONTHS. THEN GETS UPSET BECAUSE HE IS HAVING TO PAY BECAUSE HIS TECHNICIAN DOES NOT HAVE THE TRAINING TO PROPERLY INSTALL MOTORS. All I can say is that this place is very professional! They will fix whatever issue is wrong and they provide honest upfront pricing and will work with you. Their conflict resolution is awesome as well. They take the time to explain everything to you as well as show you what is wrong with your vehicle. I had two of my vehicles fixed here and I'm very pleased with them. I have found myself a new auto mechanic shop. I am not sure how the pricing compares to others but I can tell you that you get what you pay for and they are fair. They do NOT guess and assume what's wrong, they are true mechanics that will pull your vehicle apart to find the issue while working within your financial budget. True honest mechanics with knowledge and expertise in the area they work in!

Mark Fansler

★★★★★

3 years ago

Our family has been trusting Discount Auto Care with our vehicle needs for many years, and they have always gone above and beyond with their customer service and performance. They can handle anything from complex, jobs to a simple oil change and we fully trust them. Thank you for taking care of us over the years. 🙌🏼

Lucy Watkins

★★★★★

2 years ago

Discount Auto Care has done great work for me in the past. But today, when I really needed assistance, Justin was there right away. I had a flat on 75 and it was not a safe situation. My insurance wanted $95 to send somebody out and it was going to take 89 minutes for anyone to get to me. I called Discount Auto Care on the off chance they could help, and help they did. Justin came out in no time. He was so kind and efficient. He literally said my safety was most important. Who does that? I meant it when I told him I'll never go anywhere else. And, fyi, Progressive roadside assistance is a joke. Thank you Justin. You're the best!!

Tony Nguyen

★☆☆☆☆

Edited a year ago

Wrong diagnosis and problem was never fixed! Don’t go here! I went to another shop and they got it right the first time. Also, don’t even think about getting a refund because supposedly it’s never their fault. Bad integrity and business especially when the owner talks about being a preacher of Christ. The Hispanic young sales guy in McKinney is nice though. By the way, I’m a multiple shop owner and have an idea of what a shop suppose to run like.

JT3 Construction

★★★★★

2 years ago

Dominic exceeded our expectations for customer service and knowledge of the repairs we needed done to our vehicle. I highly recommend him to everyone especially people who do not have a lot of knowledge when it comes to repairs. Dominic gave us a fair price (lower than anyone else in the area) and answer all of our questions, was fantastic at communicating and returning phone calls. Thank you again Dominic!

Mike Al

★☆☆☆☆

3 years ago

Was given a coupon from Discount Tire for Front End Alignment $55. Called to arrange time. When I got there they said price went to $75, (36% higher). I asked why they hadn't picked up the coupons from Discount Tire or given them new ones with the correct pricing on them. The response was they just hadn't. I get that costs and prices are going up. But, if you can't take the time to go pick up coupons from a major tire dealer up the street that is referring you, and you don't want to honor the rate, it feels like bait and switch to me. I have a hard time putting trust into a business that operates like this. Seemed like nice enough folks on the phone and in person, but trust and honoring your word is everything. Now it is some negative marketing and work of mouth over $20.

Capo

★★★★★

6 years ago

Excellent customer service and really detailed explanation of what I needed and why. Took my car in for a “re-alignment” after the Mazda dealership did it wrong and nearly ruined all 4 of my new tires. The mechanic showed me that my toe settings were way off and were causing my uneven tire wear. He quickly adjusted it and even warrantied the work for 3 months, and they beat the stealership price by nearly 40%. Will definitely be back for any future suspension adjustments/repairs as this place was very honest and fair.

Debra Burns

★★★★★

8 years ago

Nothing but good things to say about this business. Courteous, honest, helpful, quick and efficient, terrific service and prices. Nothing but good experiences with all who work here. When my husband's illness no longer allowed him to keep up with our auto maintenance and repair, I needed to find a trustworthy, affordable place to help me keep up with our family's vehicles. I am so grateful to have found Discount Auto Care.

Donna Lawson

★★★★★

6 years ago

I have used Discount Tire several times now. I was referred there by another local shop that I trust. They are great, getting most jobs out in short times. Getting my car out quickly has been wonderful because I'm usually pressed for time.The treatment I've received by Jonathan is top notch. On top of that, the prices are beyond fair. They've earned my business. I will use them again

Shawn Lyons

★★★★★

4 years ago

This is a great shop. I take both of my cars there all the time when there's a problem and they do a great job taking care of it. They're not expensive and, most importantly, they're honest. It's nice to find a shop you can trust to not gouge you on your car repairs.

Robert Sepeda

★★★★★

6 years ago

Absolute most honest mechanics out there! Especially when it comes to foreign vehicles! Been going here for over a year and they are just amazing! Use top of the line parts and will review outside estimates along with what actually needs done. They support their Veterans also with an amazing discount. Wouldn’t go anywhere else!

Kenneth Smith

★★★★★

7 years ago

I was referred to Discount Auto Care after I purchased a used truck that needed some front end work done. Ray and his team were fast, thorough and professional with the work they did. I couldn't ask for more. When I went back a month later for an oil change and an A/C repair I got the same treatment again. I would (and have) recommended Discount Auto Care to anyone that needs repair work performed on any vehicle they own. Thanks Ray.

George Wysor

★☆☆☆☆

a year ago

Worst auto shop around. Poor service and they take no responsibility for their mistakes. Refused to give me my money back after ruining my air-conditioning. A/C worked when I dropped the car off and didn't when I picked it up. I'll never return to that second hand establishment.

Akshay Shetty

★★★★★

8 years ago

Always difficult to find a mechanic when moving to a new area. Given their rating on google and word of mouth I decided to trust these guys with my 10+yr old BMW. Not only did they get the job done perfectly, they updated me all the way through the process. Collins, one of the guys there was absolutely fantastic, I highly recommend this place!