Discount Tire

Christie Juárez

★★★★★

3 months ago

They did a great job! Super fast, we got all four tires changed in under an hour. Alignment seems to be great so far. They were friendly and accommodating.

Pancakes !

★☆☆☆☆

3 weeks ago

Set an appointment to get four tires. Drove an hour to be told they didn’t have them. Massive waste of time. Don’t advertise products and services that you cannot provide; it really is that simple.

Gabi R

★★★★★

4 months ago

Truley the best!! Kaleb did such an amazing and efficient job figuring out what the issue was and got my tires fixed in less than under an hour! Definatly the busiest store I visited but he still took the time to connect with every customer that came into the store!! Will be coming back to get my tire needs taken care of by Kaleb. An expert in his craft!

Craig Farrell

★★★★★

Edited 5 months ago

I originally went to this location for one front tire. Diego really knew his stuff and got me checked in quickly. The tire I need had to be ordered from another store, so I made an appointment for the next business day. Leon helped this go around, and even tho there was a small mix-up getting my tires, I was so pleased by their professionalism and knowledge, by the end of the day, I bought two, and promised to return for new rear tires as soon as I need them! (Probably not the easiest install of the day, either. Pretty low profile.) Great job guys, keep up the excellent work! Up date! I went back today for the two rear tires, (it has been a while). Diego was still there, continuing to do an outstanding job! The shop crew was fast and efficient, and took great care of my car. They had it in and out in less than an hour! Fantastic experience twice in a row! Thanks guys, keep up the great work!

Tim Browning

★★★★★

2 months ago

Whole store rocks. Came in on a busy Monday night without an appointment and the whole team was locked in and rolling. The store is small and can get busy, but the team moves fast and the manager Alden asked me and my wife how the online tire purchase went, thanked us personally, and made sure we were happy. A+++. Will be back!

Emma Eng

★★★★★

2 months ago

Christian was outside doing my tires air check when it was freezing outside. Even though it was rough conditions, he had such an amazing attitude and such a positive personality, overall such great customer service. Even when he was pumping my tires someone came up to complain to him and he was very respectful and professional. Such a great experience here, thanks to Christian!

M T

★★★★★

6 months ago

Awesome job!!! Not sure what some of these bad reviews are about but I can assure you these guys were fast and organized!!! Look I did everything online and paid online. They didn’t have my tire in and I called to see what time I could get in… if anything earlier Carlos said 11:30 am the tires will be delivered and I asked for a 12 pm appointment… guess what Carlos calls this morning and said tires are already delivered and I could come in sooner if I’d like. Got there at 9:45 and was out by 10:10. Daniel was awesome and took good care of me as well. If you want speedy great service this is the tire shop to go to. The only thing I’m confused about is no receipts??? Or is that because I did it online? Not sure… but no matter I’m sure the tires are in their system.

duy truong

★★★★★

3 months ago

This location is AWESOME. My Tesla had a defective Foam separation from Michelin tire with only 17,000 miles. Sales associate Daniel helped me file warranty even when I did not get the Michelin from Discount Tire. He was very tentative, listened to my concerned of vibrations of steering wheel and helped me through out processed. I revieved 2 brand new Michelin tires with big discount off from Michelin manufacture. Will definitely come back here again. All the tech who worked on removing n installing was great and careful with things they do. GOOD SERVICE OVERALL 10 stars from me.

Coby Cook

★★★★★

4 months ago

I've never been let down at the highlands Discount Tire and they proved their elite customer service again today. I walked in just after 3:30 pm not paying attention that they closed at 5 and the lot was packed. They let me leave my car there for a free plug to patch a screw that had punctured the tire through the tree. They didn't pull my car in to start the fix until 5:22pm. We'll after close. They ended up not being able to fix it... my fault, but got it replaced and I was on my way. This place is great and as long as their service level stays where it's at, or I move, I'll not go anywhere else for my tires.

Samantha Overturf

★★★★★

4 months ago

JP and JC are excellent. They were both very understanding of my budget and found the perfect solution that fit well within it! When I had a leaky patch and a nail in my tire, JP replaced it and gave me an excellent quote for the other 3. I came back in a month and JC still had the quote in the system and fulfilled my order within an hour! I highly recommend this location, the team is fast, reliable and great to work with!

Cyoungx1 C

★★★★★

5 months ago

Love these guys. I called for a tire rotation appointment (free with purchase of tires) and they were so professional and courteous. When I went in for the rotation, they noticed a nail embedded in the front tire—another free service to remove and repair the tire. The office was quite busy when I was there but each of the counter reps were just as professional and courteous in person as on the phone. Highly recommend.

T C

★☆☆☆☆

2 months ago

I have been going to this location for many years. Had very good experience in the past. Staff changes every time Im there. Brought in my new car to remove run flat tires where I did not like how they rode. Ordered new tires to replace them. First the person asked how many miles on my car and I said 1533mi. I had several requests and one of them is to take care of my new Black wheels. After the install, there were tool marks, scuffs, and some scratches to them. If they would only treat wheels as if they were theirs. I watched one tech prying on the bead with that metal bar that was against the paint of the wheel. They really need to do something to prevent these tool marks on painted wheels. After I left, I looked at my receipt and notice 15333 mi was documented. Had to go back to get that corrected. This experience, not so great as in the past. I didn't report my findings when I got home to look at the wheels, but it would be a waste of time. These folks are suppose to be pros at this and they need to take more care when handling wheels. Ordering the tires days before matching the price of a competitor was very good.

Noelle McQueen

★★★★★

3 weeks ago

Kaleb was the BEST we’ve ever gone to. He truly gave us the best deal and best care I’ve ever had at a tire shop. Give the guy a raise if you’re as cool as Kaleb

Catina Piliaris

★★★★★

3 months ago

I worked with JC and he was extremely helpful. In anticipation of an 8+ hour drive after Christmas that will take me over multiple mountain passes, I wanted to replace the tires that were on my Tahoe when I purchased it. I came to the store looking to purchase a set of Michelin Defenders as we’ve used them on another vehicle, but after hearing my intended use, JC asked if I had considered the Michelin Crossclimate2 tires. I hadn’t heard of them so he explained why they’d be a better fit for my needs and I agreed to purchase those instead. I appreciated JC’s professionalism, knowledge of the tires, and the fact that he listened to my needs and made suggestions based on what I had communicated. While the Crossclimate2 tires were slightly more expensive, I knew he wasn’t trying to upsell me, but was working to make sure I had the tires that would meet my expectations. JC told me they could install them right away if I was able to wait, and that it would take about an hour. It only took slightly over an hour and I was back on the road with tires that have been performing incredibly well so far. This was my first trip to a Discount Tire store, and I will absolutely return to work with JC again!

Mark V. Borys

★★☆☆☆

a month ago

I love giving 5 stars... not this time. Lots of not busy teenagers there... no problem, they need a job and there wasn't many cars there. But their work was not well over seen or coordinated. Also, Kaleb seemed to want to up-sell. First windshield wipers and then not willing to fix my (warrantied) tire leak cause he said it was too big. I kind of understand that because they do i suppose have some liability if it doesn't work but I got the feeling he was more interested in selling me a new tire then helping me out. He got to evaluating it a bit quicker then he said he would that's how they got the second off my stars. BUT MY POINT IS HE DIDN'T EVEN TRY TO FIX IT TO SEE IF IT WOULD HOLD AIR and was on his phone with a friend while I was clearly waiting to talk to him. I TOOK IT HOME AND FIXED IT and it works great and I don't have the skill or tools they have. Discount tire hasn't disappointed me in the past. I will DRIVE THE EXTRA DISTANCE TO A DIFFERENT DISCOUNT TIRE.

Zoey Ryan

★★★★★

a month ago

Came by to check the air in my tires. Caleb was friendly and professional. Turns out, my tires were 5lbs low so I'm glad I came by. Caleb also gave me great info about my tires and told me about a special they had on Wipers. Timing was great cause I needed those ,too! John performed the install and it was quick and professional. All around had a terrific experience with thus location. Thanks a bunch, guys. You rock!

Abdiaziz Tore

★★★★★

a month ago

John was an amazing rep to speak with, he was understanding patient and explained everything in the most respectful way possible. Juan also seemed amazing from what I over heard from another customer who was working with him. Kevin and Kaleb were really nice and were helpful but I did not work with them directly. Because of wheel size I had to order tires out of state and was given a 2 business day quote on delivery time, luckily the tires came in within 24 hours of ordering and got my appointment rescheduled!