About Business
For professional Car Repair care in Renton, WA, Kent, look no further than Greg's Japanese Auto. Their team excels at delivering top-tier results for Auto repair shop, Auto air conditioning service, Auto radiator repair service and related Car Repair needs. Their customer-centric approach has earned them a 4.6/5 rating based on 228 pieces of feedback. They have become an integral part of the Renton, WA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Kent, Greg's Japanese Auto is ready to assist with your next project or repair.
Google Reviews
Christina Dietrich
★★★★★
a month ago
Had another great experience at Greg's on Sunset Blvd in Renton yesterday; they are my now-regular shop to service my 2012 Toyota Sienna. Martin and the on-duty tech did a very fast assessment of my burnt-out headlight, offered me three different bulb prices, and then showed me how to replace the bulbs myself. We discussed my upcoming 60K service and I got a readout on cost, so can plan for that this year. I left satisfied and feeling like I'd been well taken care of.
Alan Burns
★★★★★
3 months ago
I love the quality of service I get from Greg's! This one was a simple oil change, but the inspection revealed my rear brakes need replaced. Gteg's tech are very reliable, knowledgeable, and quick. It is refreshing to have superior service with attention to detail. Pricing is fair. And they have regular coupons deals you can find on the website. They also service domestic cars. Greg's Japanese Auto has it all. If you need it done, go to Greg's!
Jill Essency
★★
☆☆☆
2 months ago
Overall the service was not bad but I was disappointed. They did quality work but I feel that they took advantage of my lack of knowledge of car mechanics. I spent almost 4 grand on an issue that did not resolve the misfiring. I get that car issues you have to dig, but its frustrating when I asked repeatedly if the 4 grand would fix the issue and was told it would. It did not and now I am 4 grand down the drain with still an unworking car.
Lucas Maier
★★★★★
a month ago
I’ve gotten routine maintenance done on multiple vehicles here, and have always had nothing less than a stellar experience. The team here is friendly, professional, and caring - they go out of their way for their customers, and you can drop your vehicle off with confidence knowing they’ll be thorough and communicative.
Paul Routt
★★★★★
a month ago
Fantastic experience! I was able to get service on the same day that I needed it. Everything was done perfectly, professionally, and promptly. I also given a very helpful list of issues of which l need to take care in the near future.
Sean pete21 (seanpete21)
★★★★★
3 months ago
These guys were lifesavers. My girlfriend and I had traveled from Idaho to Renton for Christmas. Our car broke down on Christmas Eve night. I had it towed to their sunset blvd location that night. They were closed on Christmas, of course, but then had the car ready bright and early just one full day after Christmas so we could make it home with ease and in time to get back to work after the holidays. Would use exclusively if I had one in my area but I would recommend for anyone with a Japanese model in Seattle area.
John Poulsen
★★★★★
a month ago
I have trusted Greg's with my vehicles for over 15 years. Competitive pricing and reliable, timely service. Always able to explain any non-routine issues to me clearly.
Phong Vo
★★★★★
a month ago
Brought my car in for transmission fluid change for the first time and was quite happy with the professionalism that Martin showed in explaining the works being done. I also liked the fact that multi-point inspection report was given as an online report which was great.
Blake Johnston
★★★
☆☆
5 months ago
Estimate for a front lower control arm replacement came in almost $400 ($895 vs. $520) higher than another, well-reviewed local shop. When I told Greg’s this, they were able to immediately match the lower price. If you choose Greg’s, don’t do so without getting other quotes. Service was great.
Jack Connell
★★★★★
6 months ago
Greg’s has always provided great comprehensive service at a reasonable price. This was no exception, they analyzed the symptoms I described and totally resolved the problem to my pleased satisfaction. You can always trust Greg’s to do the best and make great suggestions for the benefit of your car expeerience.
Olivia Ry
★★★★★
a month ago
Great guys and I was able to get an appointment the next day after my brakes were grinding on one side. They got it done fast and was able to get back to work later that day.
Tina Correa
★★★★★
5 months ago
Great experience at Greg's Auto! They took care of my car quickly and at an affordable price. They are also open on Saturdays. Will be coming here for all my car's needs. Thanks!
TT M
★★★★★
5 months ago
They put a lot of care and time into trying to find the issue with my car. I feel they went above and beyond. My car hadn’t been driven for over half a year and there were many things wrong, but after the maintenance it worked great again. Thanks!
Renee Hamilton
★★★★★
6 months ago
Thanks to Danny the woman who works the front office and the mechanics, I was able to get my van in and on the road again within 24 hrs. They do a full inspection with pictures! Very Convenient copy was sent to my phone! Thanks again!
John Lambie
★★★★★
3 months ago
Greg's auto shop always does a great job on my older car. They do a good job with providing updates and finishing in an timely manner.
Travis Trent
★★★★★
9 months ago
Absolutely exceptional experience. I clipped a barrier driving into Seattle and blew one tire and damaged the next. I put in the spare and limped down the pass. I have Greg’s a call on the way in. They got us in right away and out on four great tires and did a quick sensor replacement and had the it all done by the end of the day for an exceptionally reasonable cost. Best service I’ve had at a tire shop in a decade or more.
Morris Back
★★★★★
3 months ago
Brought my car in and I was surprised how fast they got work done and the price was amazing. I’ve found the mechanic shop I’ll be going to get work done!
Joanne Corr
★★★★★
3 months ago
We always go the Greg’s Auto for maintenance service. They are courteous and gave us a coupon for discounts.
Thach Huynh
★★★★★
a year ago
I recently took my vehicle to Greg’s Japanese Auto and I couldn’t be more satisfied with the service. The shop manager was friendly and knowledgeable, taking time to explain the issues with my car and providing a clear estimate before starting any work. They were honest about what needed immediate attention and what could wait, which I really appreciated.
James Li
★★
☆☆☆
Edited 7 months ago
Had 3 cars (miata, rav4 and an x3) serviced here over the last two years (2023-2025). Not sure if I'll be comfortable bringing in my car again in the future. Pros - Store staff are friendly. Offers free shuttle rides to and back. Fast on the jobs. Cons - 1. They push for unnecessary products and services for the sake of making money. Once they told me my rav4 needed a coolant replacement although I had just topped it off a week ago. They also sold warranty for tires without explicitly asking me. 2. Miscommunication is real when you ask for specific jobs to be done. Say you make a call and list those jobs. You get to the store and they will have a very different list on their note - for me, they missed transmission fluid change and added coolant change. If you use their online booking system things get even more mixed up. 3. I don't think they really care about cars or their customers. They over torqued the oil tank on my miata and when I pointed it out their the manufacturer recommended 25-30 lb/ft, they told me no we don't use torque wrenches in the shop. Just last week my x3 needed oil change and coolant top off. Got low coolant warning again this morning, only a week after, and when I opened and checked the reservoir, well, it was way below the 'min' line. I made a call to find out what happened. Turned out they never topped off the coolant and never had it on their to-do list in the first place (going back to #2). And you have to really push for facts or they will try to gaslight you. 'The coolant fluctuates.'. 'Our mechanics didn't find it necessary to top off your coolant.'. 'I was on vacation so dunno what happened.'. Fact is I asked for coolant top off, they said they would do it, they didn't do it and let customer drive a car with low coolant for over a week, refused to be transparent or to take responsibility, attempted to gaslight customer, and finally offered a coolant top off if you swing by, showing no remorse of wasting your time or overheating your engine. Overall, if you just need a quick oil change and don't care about over torqued oil tank plugs, they are fine. I personally don't know if I want to do business with them in the future. EDIT: Sent an email to customer service and they asked for me phone number for further discussion. However, I have not been contacted by anyone from management team since a week ago, despite being told it would take 'up to 48 hours'. So there is that.
