About Business
Residents of Duluth, MN, Duluth have long trusted Duluth Dodge Service for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Auto electrical service, Auto tune up service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.9/5 rating with 468 reviews. Throughout Duluth, and particularly in Duluth, MN, Duluth Dodge Service is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Duluth Dodge Service for any Car Repair inquiries or to schedule a visit to their Duluth, MN facility.
Google Reviews
Stephanie
★
☆☆☆☆
5 months ago
Worst Service Experience – Month-Long Wait - Still haven't even looked at vehicle I never leave reviews, but after my experience with this dealership and their service department, I feel compelled to share. I have a 2020 Jeep, and after it suddenly stopped starting, I called the service department because it's still under warranty. They had me tow the vehicle there, and it's now been over a month with no update. They haven't even looked at the vehicle yet. I rely on my car for both of my jobs, and I have no backup vehicle or partner to help. The only solution they offered was a rental car for $50 a day – which is hardly a fix. I purchased the warranty specifically to avoid being left without a vehicle, yet here I am, paying for a warranty that seems to offer no value. The buying experience was frustrating enough, with heavy pressure from sales and finance to buy extended warranties and extras, and now, I feel like that was all just a way to get more money out of me without providing the service promised. I understand the service team is busy, but this level of neglect is beyond frustrating. It’s also unfair to the employees who have to field complaints all day long because of the poor service and delays. I’m extremely disappointed and would not recommend this dealership to anyone in need of reliable service.
Tay Shaw
★★★★★
a year ago
I had James help me out. Very helpful. I’m not very good at understanding on what someone people explain and he even re explained to help me understand a lot more. When I finally bought a truck, we found out it didn’t have coolant and was a quart low of oil. When I spoke to the GM out sounded pretty upset and offered me a free oil change and tried to refund me for the coolant(even printed out a certificate for it) then a few days later my truck doesn’t want to start (battery problem) I called them and THEY came out to me! They hey replaced my battery checked the dummy light and even brought it back. Didn’t charge me. The Litterally fought banks to let me get the vehicle. Definitely recommend them! They helped me even after the truck was finalized.
Morgan Michuda
★★★★★
5 months ago
My experience was wonderful. Was not given the run around. I was kept in the loop the entire time, they gave it to me straight, and told me why certain things were happening. Upon arrival to pick up, I was showed why it wasn't working the way it should and how to help prevent things from happening again. The person who contacted me and kept me in the loop was Justin. He was also very helpful answering questions that were not asked to be looked at. All in all, definitely recommend this place.
Kevin
★
☆☆☆☆
7 months ago
Went and had a factory recall on my 2025 Ram. Went to leave and I had message in my truck saying my oil level was too high, service needed. Went back inside and told them the problem. He said since they reset the computer it's saying the oil level is too high and blamed whoever changed the oil. The message never came up before today and I had the oil changed 3 weeks ago. Only way he said he could fix it was to change the oil again and charge me for an oil change. I asked him why I didn't get a message before today and he had no answer. He was not willing to help with anything except for charging me for an oil change. Worst customer service I've ever had.
William Majewski
★★★★★
a year ago
Tony Kozlowski has been our preferred sales representative at Duluth Dodge for many years. He has been very customer oriented to both my wife and I as we each have our own vehicle. He has attended to all the details that making leasing or buying a vehicle as pleasant as possible. This includes servicing needs. Duluth Dodge's service department strives to do a very good job.
Mike Youknow
★★★★★
a year ago
Duluth RAM dealership is the best service experience I have had in decades!! My right front hub was falling off, they took it in immediately, worked on repairing (replacing) the hub and rotors/brakes as well as the brake caliber. They took me to get lunch, kept my coffee cup full, and kept me informed as to status of of my truck. I’m tempted to drive the 298 mile round trip just to have my truck serviced there!!!
Andrew Kimball
★★★★★
Edited a year ago
100,000 mile service done on my 2019 RAM 1500. I have only used Duluth Dodge for all of my service. The service was done on time and done right. The service manager called me before hand and explained everything to me and asked if I understood what was being done to the vehicle, and ensured me it will be done on time.
Brian Copeland
★★★★★
a year ago
I'm not sure what changed in the last three years but my experience with Duluth Dodge this time was fantastic, efficient, honest, the whole experience felt different especially the employees attitudes. Very nice.
Arwen Anderson
★★★★★
3 years ago
I had a great experience trading my vehicle in for something safer. I traded my dodge charger in for a jeep compass. Jake was absolutely amazing at helping me test drive vehicles and answered every question I had. The sales team was great as well, helping find the best option. Thank you!
Cheryl Erickson
★★★★★
a year ago
The entire process of buying a RAM truck at Duluth Dodge was a pleasant experience. We needed a truck to pull our camper. Max found us this 2022 Laramie that will not only pull our camper efficiently, it’s also very comfortable.
Harvey Williams
★★★★★
a year ago
Duluth dodge service is friendly, they help me everything what I need it, help settling jeep app for my new suv and I use it for work delivery and I often drive off roads and they check my suv make sure everything smooth. fun! 😃
Jeremy Thompson
★★★★★
Edited 2 years ago
My truck was making a creaking sound when it was cold out. I brought it in right before the warranty expired, but that day literally warmed up for the summer so the noise went away anyway. They noted the issue and let me come back in the fall and still fixed it under warranty.
Daniel Chicos
★★★★★
a year ago
Brought my truck to Duluth Dodge for a couple of issues. The technicians diagnosed the problems, fixed them in a very timely manner, and now my truck runs great. I worked with Cory and he was great, very professional. He kept me advised on what the issues were and answered all my questions. He even worked with the warranty company to address one of the issues I had with my truck. Very pleased with the experience. Keep up the great work.
Renee Brunner
★★★★★
a year ago
Fast and thorough. Staff are knowledgeable and provide great customer service. If they find issues they immediately come to you and have a fully informed private conversation with you. The waiting area is nice but could be better with nicer seating and a homier atmosphere. Always a pleasant experience.
John Foschi
★★★★★
a year ago
Service manager Cory got my truck in right away and had a top notch mechanic look at it and then filed a successful claim with my extended warranty. He knew how to word the claim correctly to get coverage. They then got the parts quick and installed them in a very quick time.
Kaysha Graves
★★★★★
11 months ago
My family and I couldn’t be happier with our new dodge! I worked with Jake Dubla, he was very genuine, responsive and accommodating. Outstanding service and I got exactly what I wanted.
Todd Bata
★★★★★
2 years ago
These folks in the service center are like friends. They treat their customers with respect and always smile when greeting them. The service is top notch. I was due for an oil change and really only have one day a week that I can have work done. I didn't have an appointment, and was willing to wait knowing it could be a while, but they managed to squeeze me in to their scheduled workload. I can't thank them enough. Keep up the good work!
Nick Blackwood
★★★★★
a year ago
We arrived at Dodge Duluth to find out why I was losing engine power. Turns out my diesel engine was just doing a DEF burn and one of the Techs told me this was normal and not to worry about it. It’s our first time owning a diesel so it was a learning curve for us. Dennis the tech we dealt with then got us in for an oil change which we needed to have done.we were on the road and able to keep on schedule thanks to the Dennis and team at Dodge Duluth. great service😊
Josie Vos
★★★★★
a year ago
Corey was incredibly helpful during the entire process of my vehicle repair. He listened to my concerns and offered realistic support to resolve my concerns about my vehicle. I am incredibly grateful for the ease of service and the smooth Transition I experienced during this process.
Bryan Kallevig
★★★★★
a year ago
The recall work for my truck took much longer than expected. The service department informed me of how to speed up the process. They did a great job of getting me up to date information on where they were in the process.
