Durango Mechanic LLC

Dakota Weir

★☆☆☆☆

9 years ago

Destroyed my car and refused to refund and money even after it breaking down 2 miles up the road. Used a coat hanger to hold plastic together on undercarriage. Terrible.

Jorge Olivas Jr

★☆☆☆☆

2 years ago

Was there today to get a friend's car back. The owner is charging 900 dollars to replace a main engine ignition module . Plug and go stuff 5 minutes of labor time. And the repairs were not authorized. Was just supposed to be a diagnostic. He's not returning the car till he gets 900 for replacing a 75 dollar glorified relay.

Abigail Marquez

★★★★★

Edited 7 years ago

After taking my 1970 Cadillac deville to other mechanics shops and getting my car back worse and over charging I found Alex on google and I decided to bring him my car. I just got my car back and I am very happy, my car needed a lot of work and Alex went an extra mile fixing other stuff and didn’t charge me extra for it. He even fixed my A/C. I’m very happy and I will keep bringing my car back for more work. I would highly recommend him, he is a good guy. Thanks for all the hard work!

Mr50 Yote

★☆☆☆☆

a year ago

Worst place to take your vehicle! Don’t take it to this place if you want ur vehicle worse then what it came in. I took it for an engine swap and they completely put what ever engine they had laying around checked the engine number they installed and it did not match what I had on before. I have videos if anyone would like personally of how it went in and how it came out have tons of evidence they are just scammers. Guy kept telling me to take it back while I was missing work without a vehicle and after already paying him. Still I would get the vehicle back and was still acting up. As well as missing parts and all he could say was “my dumb workers forgot to put it on” DO NOT GET FOOLED!!!

JR

★★★★★

a year ago

Love this place i got a service done on here for two cars i brought my corvette and truck for repair and didn't had and issues and the price was fair on parts that needed to to be change. I highly recommend this place. 10/10

Gina S

★☆☆☆☆

Edited 5 years ago

I had my car towed to this shop due to the anti-theft not disengaging. Alex told me it was the computer that it needed to be replaced at a cost of $1100, dollars!!!!! I contacted the dealership about my car and they asked me to get the diagnostic, so they could perhaps helped me with the repair. I contacted Alex and asked for the diagnostic report, he said give him two hours and he would have it. I showed up 3 hours later and he stated, he did not have it because he was too busy to do it. He said he would, however, have it for me first thing Monday. I could not make it Monday due to other obligations, so I came Tuesday. What I was given was not a diagnostic report, but a sales receipt, which he charged me $50 for, that said diagnostic and what he said what was wrong with the car. I was livid!! I left the shop and called my friend, who had taken the car to that shop and told him what happened. I then called Alex and told him I needed a real diagnostic report. He then sent me a screen shot with a half done diagnostic and the code that was displayed was quite different from what he said my car needed. After sending the screen shot, he called me to say he don't know what happened, but the original code he saw was not there and for me to have the dealership call him and he would tell them what was wrong with my car. I decided after all the lies, to tow my car from his shop to try to get it fixed elsewhere. Side note: I told a coworker about my experience there and she said she knew the shop well, because she and her husband would take their cars for repairs, each time Alex would fix what they said is wrong and they would discover something else broken, they decided not to use Durango any longer for repairs. Edit: In response to the owner claiming I review companies to get free services that is a lie! I did tell him I do write reviews and will review services. Feel free to check my other reviews and you will find I review services , good and bad, Durango just so happen to be in the bad category. I mean look at their other reviews. By the way, the $1000, repair Durango stated I needed ended up costing me...$220.00, $80.00 for the mobile mechanic to come to my home and give a true and honest diagnosis and $ 140.00 for the key that was the real problem. I am happily driving my car today! Thank goodness I trusted my gut and went elsewhere. Alex should be ashamed of himself for trying to robbed a grandmother raising her grandkids who really needed her car, and since he brought it up, during a pandemic. Enjoy the $50.00, you did not earn, during this pandemic. I will add the photo of the " diagnostic" Alex gave me, that I waited all weekend for, and a picture of what real diagnostic looks like, you decide who is telling the truth. I only kept it because, I considered asking my bank to refund my money due to fraud. Yes it was fraudulet for him to give me something that was clearly not a diagnostic report and state it was, but I let him make it. I just assumed he did not know what a real diagnostic report entailed. Alex also states I was a happy customer when I walked away, so why would a happy customer choose to tow their their vehicle home, rather than have it fixed? I was literally without my car for over a month having to get rides and the like. All I was asking for was a real auto diagnostic, so I could get help from the dealership for the repair. Not free service, but they were willing to help me with the cost of repair, if Alex could prove the computer was the problem, and obviously he could not, because he was not telling the truth, about what repair was needed. In my review I did not try to defame him I just stated the facts, so others could be aware. Oh and I did review the dealership and will be retracting my statements, because one, they at least tried to step up, and two my review was based solely on Alex' lies.

Amy Lavender

★★★★★

5 years ago

Alex and his crew are amazing. Their work is high quality and honest and on time and reliable. Two years ago he and his team replaced the engine on my 2013 Nissan Altima and last year he replaced the air conditioning system and today he is fixing an axle and wheel bearing and I know in my heart he will do the best job he possibly can to make my vehicle ride safe and sound. I am a country girl and I thought my dads mechanic in cleburne was the only one worth their salt and that’s simply not the case. If you’re in the big city and your car needs attention, call Alex and you won’t be disappointed!

P Royal

★☆☆☆☆

9 years ago

Beware of this guy Alex. Provided decent work in the past but I guess nothing lasts forever. I asked if they could replace the plastic front fender well liners (which i provided) for $20.00. He referred me to a mechanic but when the job was finished he charged me $120.00 and told me I should have known it would cost more than $20.00. This guy is crooked and deceitful and does not practice up front pricing. I will never do business with him again. You have been warned.

irener0117

★★★★★

9 years ago

Great service and good prices. Durango just fixed my son's truck in a timely manner, as promised and truck now runs like new. My son being a Marine veteran and a student we received a good discount. We highly recommend Alex from Durango Mechanic for any and ALL your mechanical needs.

Toni Smith

★★★★★

2 years ago

Alex and his staff are very courteous and friendly. He took the time not only to explain to me what was wrong with my vehicle but showed my the damaged parts . Thanks, Alex!!!!!!The Taylor family will forever be loyal customers . Jay & Capri

Mayor Bunny

★★★★★

7 years ago

When buying my used Jeep, he sent someone to check it out for me and was upfront about the problems and cost. Dropped it off on Wednesday and picked it up Friday morning. He does good, honest work and is fast on top of it!

Steve garland

★★★★★

9 years ago

The guys at Durango are always knowledgeable and professional. I've used this shop many times to have my truck worked on and have always walked away satisfied. Stop by and talk to Alex the owner he's a good man!

Sarah Dill

★☆☆☆☆

9 years ago

Paid $600 for a repair that would leave our vehicle driveable and inspection passable. Was urged to pay before the job was complete and did so, out of our own stupidity, and get it back finally and it's been ghetto rigged with a coat hanger! We supplied the actual parts that needed to be replaced. The amount we paid just for labor to have something gerry rigged is ridiculous. I would never suggest this place to anyone. Don't get ripped off!

Jorge Mejia

★☆☆☆☆

6 years ago

Came here to get an oil change for my 2 vehicles. Brought my wife's car to get oil change and soon after noticed oil spots on floor under vehicle. Figured bad gasket or something left loose after oil change. I took it to the shop and he said it wasn't from the oil change and he would have to keep vehicle and change out parts to repair leak. Luckily I could not wait for this extensive job and chose the next day to take it to a different mechanic. The new mechanic confirmed that a seal was missing from the filter and that's what was causing the leak. I gave Alex the chance to correct his wrong and instead he tried to charge me more money for his mistake. STAY AWAY he's one of those untrustworthy mechanics.

Carlos Rodri

★★★★★

7 years ago

Alex from a Durango Mechanic did an exceptional job on my flood vehicle. He was honest and straight forward. I would highly recommend him to anyone. Thank you for everything.

Dustin Weir

★★★★★

10 years ago

Great service, honest, prompt. I can't say enough about this place. Alex and his crew picked me up and got the car, almost instantly diagnosed the problem, and fixed only what needed to be fixed and delivered the car. You will not be sorry choosing this establishment.

amanda Cunningham

★☆☆☆☆

7 years ago

So I got my car done from him a few times so I thought I could trust him but I find out I can’t because I paid 600 for my alternator, my window &’ fuse box ok soooo I get my car back it’s working all find and great so 4 weeks later my car doesn’t wanna start it does but takes a minute so i call him I’m like hey my car sounds like the alternator is trying to go out again I need it fix he’s like I have no warranty on a use part it’s from the junk yard .... Like first of all why am I paying so much for a use part !!!!!!!!! So now I have to get the part and find someone to do it for me more money out of my pocket that I don’t have ... so basically the parts are used ... I thought he was really cool and honest but isn’t ...