Dykstra's Auto - Larch St.

Michael Goodrich

★★★★★

2 months ago

Johnny and his team did a great job. Needed a new exhaust installed on my Subaru. Took care of me, was even able to get an appt on Christmas Eve to get the job done.

Shelley Davis

★★★★★

3 months ago

They are great people who are truly interested in helping each and everyone who walks through the door. They were up front and honest with us about cost and time, and the out come of work. We will continue to use this great service

Sarah Murphy

★★★★★

4 months ago

This was hands down the best experience I’ve ever had when it comes to auto repair. Professional, affordable, quick, and they treat you like family. We will never take our business elsewhere. Customers for LIFE!

Shirley Lopez

★★★★★

2 months ago

Great service easy to work with. Fixed my brakes and exhaust system at reasonable price. My go to place for all my car needs!

Robert Nelson

★★★★★

2 months ago

Johnny was an amazing help, took real good care of me. The tech mark was very thorough. And kept me clearly informed threwout the process. Grade A service

Christina R

★★★★★

3 months ago

The team here took such good care to ensure excellent communication throughout the process of troubleshooting the issues with our vehicle and completing repairs in the timing they committed to. It was a challenging situation overall, but they pushed through and got our college student back into her vehicle quickly, and safely.

Lori Evans

★★★★★

2 months ago

I always have a good experience with Dykstra Auto. I feel they're honest and trustworthy. When you bring your car in to see what's wrong, they will do an inspection with a really thorough report that includes photos and sometimes videos. Also, they do an inspection with an oil change, which has been very helpful in the past.

Stephanie Fearn

★★★★★

6 months ago

I got my car repaired last Friday, (the blower motor needed replaced) everything went great and it was back before promised! Johnny did an amazing job with communication, he even gave me a ride to the shop to get it when the work was complete. The service and communication was greatly improved from my visit last year for brakes. I often do not leave reviews but I am happy to give this place a 5 star! Great job guys! Excellent improvements have been made!

Brandon Scheiderer

★★★★★

3 months ago

Our service representative was amazing! He took care of two of our cars in the past month! He was in touch and treated us like family! Very informative and kept us updated and informed! Highly recommend him and the service he provided for us! I’m sorry, I didn’t catch his name! You should be able to look him up for the two service tickets. Last name Scheiderer! Thank you!

GH JAX

★★★★★

2 months ago

My son goes to MSU, and I am out of state. Selected Dykstra on Larch St because of proximity to the airport (where his car was parked and had not started upon return from winter break). He looked at it the same day, and was able to get it fixed the same day at a price that was unexpectedly reasonable. Highly recommend. Ours was a German car, so was searching for someone who does everything, and Johnny was our guy.

Allyson Lickman

★★★★★

3 months ago

I like their online scheduling yet calling would have been just as easy. Friendly, knowledgeable staff. I had my oil changed and tires rotated while I waited in their nice sitting area. It took about 40 minutes. I would recommend them to anyone.

Sabrina

★★★★★

Edited 3 months ago

At one place I was told my alternator needed to be replaced costing over $1000. I took it to Dykstra‘s. They ran some test and confirmed my alternator did not need to replace whether it was just a loose wire only costing me $75. 10 out of 10 recommend this place very reputable and trustworthy, especially as a young woman! Felt super comfortable there. Johnny is great!!

Andrew Rivera

★★★★★

a month ago

Just had a walk in oil change on my truck and it was pretty fast. Johnny was nice to explain everything from the courtesy inspection and answered any questions I had. I would definitely recommend this place to anyone!

Brennan Hayden

★★★★★

2 months ago

Great experience with these guys, mysterious clunk in the rear-left. I was concerned It was a safety issue, so they worked me in quickly to at least rule that out with a visual inspection. Diagnosed quickly, had no problems. Super friendly, didn't make me feel stupid for telling them my ideas about it. Super clean, organized and disciplined. I'll be back!

Nick Yates

★★★★★

a month ago

Woke up to RR Tire at 7 lbs. Luckily, they are between my house and work, and I pass every day. Pulled in, and was immediately taken care of. No bullcrap, no time wasted. Awesome work. Tire fixed, all aired up, and rolled out in 30 minutes! Ask for Johnny!!!

Roma Modi

★★★★★

a month ago

Johnny is great, went in without an appointment and was out of there within 20 minutes. Super understanding and quick and efficient. He was nice the second I walked in. Being a girl I get stressed when I have to get work on my car but I was not stressed at all because of the amazing environment dykstra shop has. From now on I will always go here and ask for Johnny for any work on my car!!

Geoff

★★★★★

2 months ago

This place is amazing. My son lives in Kalamazoo and driving home. His car broke down in Lansing. I live in Oxford. Which is about 80 miles away. I drove up to Lansing and we had the car towed To the shop. The personal customer service was incredible. We went over the problem with the car and a couple of the ideas that it might be they Explained everything to me I could understand this was later in the day and they were already closed. The next morning I got a quote we have text which was extremely convenient. It was very exact and precise and told me what my car needed. I gave them the go-ahead to Do the repair in the afternoon I drove back to Lansing and picked up my son's car. I thought the cost was extremely fair. The customer service was better than I've ever had. At any other repair shop. Thank you so much Geoff