Dynamic Automotive Repair

Walter Barbary

★☆☆☆☆

Edited 5 months ago

Extremely Disappointing Experience and Process I wish I could give Dynamic Automotive Repair an excellent rating, but then I’d be lying. They technically fixed my car under warranty, but then tried to slip in additional work without my authorization and charge me for it. When I took the vehicle to another certified dealership for a second opinion, the CPU wasn’t mounted back after they removed it, but was hanging off, and part of the engine cover was missing. On top of that, the car was returned to us extremely dirty. What makes this even more concerning is that this is a car I bought for my mother, and I often transport people with disabilities in it. The lack of attention to detail could have easily put someone at risk. I want to thank Button (Chariot Group Automotive) for helping me find the correct OEM parts that the repair shop claimed they couldn’t source. They also confirmed that the supposed $1,400 extra work was never done. The Button (Chariot Group) Service department informed me that repair shops like this one up-charge aftermarket parts, which is why they “could not find the OEM parts.” Thankfully, I didn’t end up paying for something never completed after speaking to my case manager at SEMPER FI. The employees were polite and the owner seemed genuine… In short, be very cautious with this place. They may fix something under warranty, but the quality and honesty are questionable. Also, we thank the workers for their car repair services. If there was a miscommunication between the owner and mechanics, the owner did not clarify after coming to me and stating that the spark plugs were completed for about $500. Regardless, we won’t return, but we wish everyone here well. Praying they put their honesty before profit because the next person might take this further than a review, which could result in people being out of a job. Not in this economy. P.S. Filing a Complaint Against Dynamic Automotive Repair with the State Attorney General

Richard Henderson

★★★★★

a month ago

Had an accident during a snowstorm back in December. Had to leave my car there and left it for months. They were super patient while I looking for the title and finally found it this month. Super friendly and understanding. Thank you.

Ayannah Willis

★★★★★

5 months ago

If you haven't been to Dynamic Automotive Repair you don't know what you missing. Nacretia is my girl and her shop will get your car right! Both my chargers were taken care of by them and I was extremely happy with the results. Go check them out.

John Hague

★★☆☆☆

5 months ago

Scheduled an appointment for CarMax service, standard scheduled maintenance. Got confirmation text from Shop owner beforehand, but I was expecting to wait during service. Greeted by single employee at shop when I arrived, who didn't know I had appt. They have no waiting room and instructed me to drop off car, which didn't fit my plans for the day. Wish i had prior notice of this. Shop owner and second employee returned from test drive and didn't greet me. I texted back to say I'd like to reschedule. After I left with the car, the owner called me and, without identifying herself on the phone, informed me that the CarMax process requires vehicle drop off for prior approval of a claim, even if it's just scheduled maintenance.

Niah Horan

★★★★★

a month ago

The service was excellent, according to my son. He especially appreciated the way he was treated by the staff, particularly Leigh, who handled him with great professionalism and care.

joseph purcell

★☆☆☆☆

4 months ago

Spoke to some lady who claims to be owner on the phone 5 min ago. Sold a car to a mutual customer and they are yelling about paying for a storage fee. Lady is super unprofessional and clearly struggling if she needs to extort money due to a parked car after money was paid to them. My suspicion is lot isn't even full. Terrible customer service. Feel bad if she is married...

Sasha Emanuel

★★★★★

7 months ago

My son’s car would not start the day he needed to get back to school. I called And left a message with Dynamic Auto Repair and received a call back the same day. I had the car towed there and it was fixed the next day! I know I was getting on the owner’s nerves because I needed to get my son on the road to school. She came through and the price was very reasonable. I’m not sure about these other reviews, but Cre was very professional and helpful to me. Please give them a try for your car repair.

Richard J.

★★★★★

3 months ago

My car was losing power and i couldn't figure out why because i changed the battery & alternator, Cre & crew was very helpful,kept me informed on what was going on & got the job done to get me back on the road. I will be back as a return customer. Thanks Dynamic Automotive Repair!

Beverly Watkins

★☆☆☆☆

Edited 7 months ago

Called on a Saturday we broke down in our motorhome. Sounded good, looked like good reviews. They told us to bring our motorhome. But this is a small shop. They didn't even have a bay big enough for our motorhome. The teenager that came out acted like he didnt know we were coming at all. He didnt have a clue where we should park it. He told us to back it into a regular parking spot. There was really no way for tbe tow truck to even park it where he told us to put it. When we had clearly said it wouldnt start. It was in a very rough looking part of town. The teenager acted like he had no clue what to do with it. To be honest we didn't want to leave it there when the only person that came out was a teenager and with no bay big enough for our motorhome. So we left.

Angel Yoder

★★★★★

a year ago

I found them and went there for a water pump, a blower motor, and I will definitely be back! They are fast good prices super friendly got me in super quick and they do a great job! I will be using them from now on! The owner is very involved and get you right in and I never have to wait long for the work to be done so definitely a great place to go! I didn't even do a price check between other places because the prices they gave me were so reasonable and doable!

Unknown Connection

★★★★★

4 months ago

They are truly Professionals i highly recommend if them if you need a repair done right and on a budget.

Joseph Myers

★★★★★

Edited 11 months ago

These guys are the best in the business. They know their job... I have recommended all my african people to their shop for any auto repair services. They change my battery and my alternator on my 2008 Mercedes Benz without any issues and delay

Surely Heaven

★☆☆☆☆

7 months ago

Now That We’ve Made It Back To Texas I Just Wanna Say May God Bless Y’all Cause This Place Was The Absolute Worst Of All The Shops We Went To . No One Spoke English Except 1 Young Man That Didn’t Know What He Was Even Talking About Yet They Used Him As A Translator. We Told Them The Exact Issue , They Swore We Needed An Entirely New Transmission After Telling Us We Just Need A Part That We Had To Go Out & Look For . They Gave Us 4 Different Diagnosis In 3 Days Yet Never Lifted Or Even Moved The Car . They Charged Us $85 For “Storing” The Car Cause They Said They Didn’t Work On It At All Over The Entire 3 Day Period Even Though When We’d Call , They’d Say They’re Working On It Or Someone Left Early Or Wouldn’t Even Answer Sometimes . Now Listen , This Place Has Potential, I See It , But It’s Not Worth A Dime In A Couch Sofa If Y’all Keep Lying To People & Giving Them The Run Arounds . We Made It Home Safely After Marathon Autobody & Repair Only Took A Few Hours To Figure Out What Was Wrong, Fix The Issue & Send Us Back Home The Next Day For Less Than $300 Total When Yall Were SWEARING We Needed An Entirely New Transmission . The Frickin Nerve ! God Bless Y’all , Seriously , Cause You Unprofessional, Scamming, No Good Beings Need Jesus. Oh & They Smiled As They Walked Away With The $85 , Like Seriously ? DO BETTER !

Allen Armstrong

★★★★★

a year ago

This is an amazing automotive shop and the mechanics are good and attentive to your vehicle and any existing problems you are not aware of or about to occur. I have been here several times with different vehicles and always get the same good quality of work.

Tyler Kangas

★★★★★

a year ago

This place simply rocks. We were from out of town and had just gotten into Indianapolis early afternoon to discover our car had broken down. We called DAR and they were at our vehicle within an hour and had our repair complete before the evening was finished. Awesome people; awesome service. We could not have asked for better. Highly recommend.

Jelisa Snowden

★☆☆☆☆

a year ago

FYI: if you leave a bad review, the owner unprofessionally replies with lies and taunts. Poor communication & customer service. Very rude & unempathetic people work at this place & they do not value their customers. The owner will claim that I haven’t sent them money, but cash app shows over $2000 was sent to them in advance. The owner unfairly charged me very high daily storage fees because I didn’t adhere to her ultimatum, which was to pay her $1000 the first day they were complete, after an abnormally long wait period (over 30 days). My car has only been finished 3 weeks. Seems like the owner is purposely making it hard for me to get my vehicle back. It has been very annoying dealing with these people. I’m convinced she has a ton of fake reviews on google.

Pierre Williams

★★★★★

Edited 3 years ago

I had a great experience with L & C. They actually did work on my car and they did the job right away. Some places hold your car and it gets frustrating. So they did no such thing. They did a great job and was very informative about the other things I had going on with my car. Chad showed me the things I had to do. I didn't have enough money so Chad, actually lowered the price. He still did a great job. As other places I have been to, L & C is worth it. Other dealers also try to charge you a higher price for a simple job, and I was fortunate to find these guys.