About Business
Conveniently located in Columbia, SC, El General Tires has established a strong presence in the Car Repair market. They have specialized expertise in Tire shop, making them a top-choice Car Repair specialist in Columbia. Backed by 257 satisfied customers, they currently hold a prestigious 4.5/5 star status on our platform. They take pride in serving the diverse needs of Columbia, SC residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, El General Tires is the go-to destination for quality and service in Columbia, SC.
Google Reviews
hiyee gregg
★
☆☆☆☆
a month ago
I called twice this morning to confirm the correct tire size was available and was quoted $120.00 total, including balancing. I made sure to double-check the size and what was included before driving over there on a half-flat tire. When I arrived, the man immediately said, “You’re the one that called, it’s $120.00.” Then a woman walked by and told him in Spanish to charge me $150.00 instead — as if I couldn’t understand. When I questioned it, the reasoning given was that she thought he said an 18-inch tire instead of a 19-inch tire. That is not my fault. The correct size should have been clearly confirmed internally before quoting me a price. You don’t give a customer one price and then change it when they show up. On top of that, I’ve been to this shop five times in the last month asking them to check for a slow leak. Each time I was charged $9.50 just to be told there was no leak — yet my tire keeps losing air. That’s money spent with no solution. It’s bad business not to stand on what you tell a customer. If there was confusion about the size, that should have been handled before giving me a confirmed quote. As a returning customer, you would think a discount would’ve been offered for the repeated inconvenience — instead, I was treated like I was being overcharged. I will be reporting this to my bank and making sure other returning customers are aware of this experience. Terrible customer service.
Winston Shemeka38
★
☆☆☆☆
4 months ago
I visited this shop to have my passenger-side tire replaced due to a visible cut. I clearly communicated which tire needed to be changed. After receiving the price, I went inside to pay, and when I returned, I was told the service was completed. However, while at work the next day, I realized the driver-side tire was replaced instead, which was not the tire I requested. I contacted the shop through the website and returned on Sunday, but I was informed that nothing could be done because the original tire had already been “recycled.” Whether the tire was recycled, patched, or discarded, the fact remains that the incorrect tire was replaced due to their mistake, not mine. I was then told that I would need to purchase another tire to correct the issue. Unfortunately, because of how this situation was handled, I will not be returning as a customer.
Linda Brown
★★★★★
3 weeks ago
Always friendly guys get you in and out. And they do such a good job I been going to them for three years to get tires.
richard hare
★★★★★
2 months ago
These people are wonderful,they have helped us several times with tire repair.They are fast and reasonably priced.You don't even have to get out of the car.Gracias Amigos!!
Kenya Seawright
★
☆☆☆☆
5 months ago
They gave my son three different stories about his tire. Then said they did not have any used tire and charged him a $15 processing fee. Not good customer service at all!
Matt K
★★★★★
10 months ago
While traveling, I had a flat tire on my trailer reached out to these folks not only did they have the tire in stock great deal and exceptional service. I did a four tire change and I was out of there and under an hour highly recommend.
ginna william
★
☆☆☆☆
4 months ago
Brought a used tire on Friday for my trailer. Rode less than 8 miles the next day, the tire was flat. The steel belt in the tires came through the tire. I didn’t want the money back, I wanted another tire. They would not replace the tire or return my money. I wouldn’t recommend this for nothing.
Karisma Timara
★
☆☆☆☆
5 months ago
Had to buy a tire from here because I had to be to work 2 hrs away the next morning . Never , ever again . This happened to my tires a few days after getting it . All other 3 of my tires are Michelin 80k thread tires . This tire should not have done this .
Kris
★
☆☆☆☆
4 months ago
Put tires that looked and felt worse than the ones they took off. $55 per tire wasted. As soon as they put the "new" tires on my steering started shaking bad while driving.
Yvonne Tucker
★★★★★
7 months ago
Very wonderful customer service. Attitude always pleasant have a small there Face at all times. Quick service you don’t have to sit long
Bonita Chisolm
★★★★★
6 months ago
Great fast service. They get you in and out. Prices are great as well
latifah Gadsden
★★★★★
2 years ago
Me my husband and my newborn caught a bad flat couldn’t make it there. We made it to the am pm and they came right over to change our tire!!! Great customer service great professionalism. Was so happy I didn’t have to be stuck on this heat with my baby in oxygen. Thank you
La-Tecia Harrison
★★★★
☆
8 months ago
Last minute find after waiting in line to request a tire change at Wal-Mart for 15 minutes. For them to say the tech told her about 15 minutes ago, they were leaving at 6, but don't close until 7. Glad to have found them. Got the work done.
Alfonzo Ray
★★
☆☆☆
8 months ago
I chose this tire shop because it’s hard to find a tire shop that install 24” tires. I brung a new tire to be installed. They installed charged me $50 and all was good. The tire wasn’t holding air so I returned to let them know. They said it wasn’t leaking when I assured them that I was putting air in my tire every other day. However, they said nothing was wrong and charged me $5 bucks to check it. I returned again 2 days later so that they could see for them theirselves that the tire was low. They said that the valve stem was bad so they replaced the valve stem and charged me $28 bucks. This review is not about the money, but the accuracy of the work. They showed me the tire in water where the leak was coming from the valve stem. But if you checked it the first time when I was initially charged, how is it that you didn’t see the leak. I came to this shop because I didn’t want to travel far. But I’m highly disappointed. I see a lot of great reviews so I’ll leave each individual their own feelings towards their experience.
april prosser
★
☆☆☆☆
a year ago
Sold me a bad tire and stripped 3 of my studs!! Great people! Will smile as they take your money!
MRSWAGGMAN Last
★★★★★
2 months ago
I been coming here for years no problem at all
Lora Kutz
★★★★★
9 months ago
Took 2 rims and tires to be put on the rims. Was done quickly and knew before the job was done, how much it would cost. Employees were nice and courteous.
Arif Islam
★★★★★
a year ago
Friendly people. Good price. Fixed my lawn mower tires with ease and didn’t rip me off.
Nicole Drakeford
★
☆☆☆☆
a year ago
BUYER BE AWARE!!! I went by this shop and bought a Michelin use tire for $70 I was told that this tire was good because it still had a lot of tread, but that’s wasn’t what I paid for the 1st Michelin use tire they sold me I pay $60 about a month ago, and then the tire was put in backward at that so I had to pay to get that fix correctly didn’t know until I had went somewhere else about something else, but anyways back to what I was saying I brought the tire for $70 thinking that tire was good so I waiting to buy me another Michelin use tire from this place just on yesterday this time I paid $65. I’ll say about 1 week and 2 days later the use tire that I brought from here that was $70 WAS BAD AS HELL and the use tire I brought for $65 which I didn’t know at the time was. AD AS HELL TOO! Both tired were Under-inflated wasn’t NO GOOD AT ALL! I was piss because I wasted $135 on these ragley no good tires and anything that’s sold use AS IS BASIS so there wasn’t no way possible I could’ve have gotten my money even if I would’ve tried, and they’ll tell u anything just to try to sell you garbage! I would never go back to this places or recommend this place to nobody!! I wouldn’t be surprised if their so called new tires are bad and no good!!! IF YOU BUY HERE IT’LL BE AT YOUR OWN RISK!! YOU’LL BE BETTER OFF GOING SOMEWHERE ESLE JUST LIKE I DID!!!!
William D. Winship
★★★★★
2 years ago
We had a highly successful business partnership with this company. They were very professional and gave prompt attention to our requirements. Recently, our RV had a blown tire, and they quickly found us a new tire at a reasonable rate. We were thrilled with their service and quality, especially after our last experience with a different company that ripped us off. These folks have our trust!
