Elite Auto Service

Dianna Barahona Carrillo

★★★★★

6 months ago

I’ve been taking my truck to auto elite for a couple of years now, and they never disappoint. I usually just go for a routine service and everything was done quickly and at a fair price. The team is honest, professional, and always takes the time to explain what’s going on with my vehicle. The shop is clean and easy to get to. I wouldn’t have my car serviced anywhere else and I highly recommend

Rufus L. Tanksley

★★★★★

10 months ago

I went in expecting them to upsell me on everything especially that my MACAN was older. The beautiful receptionist Nina quoted me a price for my oil change but after it was completed the price was less because they used less oil than quoted. I never would have known so I was pleasantly surprised by their honesty and professionalism. I will definitely be going back.

mvalencia1972

★★★★★

Edited 5 months ago

Great place to take your car for repairs. I took my 2010, C300 BENZ for a fuel pump leak . Nina, was real friendly and honest with the pricing and explaining the issues with my car's fuel pump. They could have charged me for a new fuel pump but there was no need for it. All that was needed was a fuel pump O ring and a fuel pump cover . They are very honest and prices are very reasonable. Thank you Nina, Im 100% satisfied.

Brian Adams

★★★★★

7 months ago

This place is the best! The owner works the front desk and she is so kind and super friendly. I take all my cars here for oil changes and the price is very good. My keyless fobs stopped working and the Toyota dealer wanted $269 just to diagnose it. She had a mobile tech come out and he fixed it on the spot for $75.

Ada Benitez REALTOR

★★★★★

a month ago

Elite is always the place that you can trust, from a simple oil change, brakes & major problems. They check your water, tires, the general conditions of the car, with Elite I don’t need to go to my car agency… they also use original parts… just the best…

Akhil Thilakarajah

★★★★★

3 years ago

Elite auto service is the best! Not only getting my cars done in a timely fashion he always makes sure to find the most cost effective solution to every problem! Would highly suggest Mike and his team.

dylan piche

★★★★★

6 months ago

Nina the owner was very friendly and helpful, they gave me a ton of good info about what might be causing issues with my car, along with recommendations and gave me a good price on the services they provided. The initial diagnostic fee was credited towards my service too which is nice. They werent pushy, didnt try to upsell anything, just told me straight uo this is what we think about the status of your vehicle. Good, honest people who aren't in the business to get rich quick, but are in it to provide quality service and advice and just help their customers. Very happy with my experience here, hopefully I won't have to come back because my car runs better! But if I do then I wouldn't think twice about returning to elite auto. Truly a good business.

Abel Rosales

★★★★★

a year ago

Hands down, this is the best shop I have ever been to. The owner is a really nice person and she has made me a customer forever. The mechanics left my car like a new car

Next Gear Auto Next Gear Auto

★★★★★

Edited 6 months ago

I recently brought my car to Elite, and I couldn’t be happier with the service! The staff is honest, knowledgeable, and very professional. They explained the repairs clearly, gave me a fair price, and had my car ready sooner than I expected. Everything runs smoothly now, and I feel confident knowing my vehicle is in good hands. Highly recommend this shop for anyone looking for reliable and trustworthy mechanics!

Flay Mil

★☆☆☆☆

Edited 3 years ago

STAY AWAY FROM THIS BUSINESS!!! Do not bring your car here. Mike and company are frauds I brought my car to Elite Motors for a European expertise since I bought a bmw. I needed my car checked out I bought from a dealership which they know well. So after Mike tested and drove the car and checked it out with his computer the diagnostic was that my rear air bag suspension was just replaced and no error codes came up and everything was great with the car so wow to my expressions on my face. So I had the car delivered to me within a week and to my amazement as soon as the car arrived I began hearing a rattling noise from engine compartment and as soon as I started the car an engine is too hot message popped up on the screen I couldn’t believe it the battery light was on as well which I can understand since it’s been traveling a week. So a day passed and when I came outside I noticed the rear of the car was down significantly hmm 🤔 I thought must be a luxury feature. So I took the car to a real European mechanic and after he did the diagnostic to my surprise so much error codes came up for water pumps, the rear suspension air bags was leaking and busted? How could this be I thought Mike assured me everything was fine and no error codes came up. How could mike have missed all these red flags I thought Honestly I don’t even think mike did the vehicle check like he was suppose too. I honestly think his shop is in cahoots with local dealerships in the area scamming people. When I called mike to confront him on the matter the guy began being aggressive and started cursing me out so I hung up the phone and yet does not want to refund me my money back. Terrible customer skill’s on top of it all. I advise all to stay away from this shop. Mike plays mister nice guy but really is a wolf in sheeps clothing.

Theresa Tran

★★★★★

2 months ago

I love this place, always so helpful and they work with you at every step. There’s no pressure to rush anything and they only move forward if you are comfortable. Would recommend!

Vizo Experience

★★★★★

11 months ago

I had a great experience getting my brakes done here. The team was professional, honest, and got the job done quickly. They took the time to explain what needed to be done and made sure everything was safe before I left. Prices were fair and the service was top-notch. Definitely recommend them if you're looking for a reliable and trustworthy mechanic!

Evan Keith

★★★★★

6 months ago

I had a pre-purchase inspection done here and they were very kind and transparent - even allowing me back to see what they had found. Will definitely be bringing my car here for future repairs.

Craig Wescoe

★★★★★

a month ago

Solved my problem quickly and at a very fair price. Will go here first next time I have any vehicle maintenance needs.

Daniel Hong (Danorua)

★★★★★

a year ago

Once you walk in, you will be greeted by the owner, Nina who is the friendliest and provides excellent services to your needs with fair pricing. I always bring my Porsche and BMW for maintenance and walks out as the happy customer. If you are in OC area and need services to your vehicles, I highly recommend this shop.

Robert Park

★★★★★

10 months ago

Every staff member was friendly, helpful, and pleasant. They were transparent from start to finish of the process by sending me pictures of my car and specifically the parts I needed to replace. I will be going to this auto shop every time I need car help in Orange County.

Marco Priego

★★★★★

8 months ago

I had a very smooth and pleasant experience getting a battery installed here. The management was friendly, and the waiting area was comfortable. I will definitely be returning.