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About Business
Er Auto Repair is a highly-reputable Car Repair service provider based in Dover, DE. Er Auto Repair covers all facets of the Car Repair industry, with a focus on Auto repair shop. With over 24 reviews and an average rating of 4.5/5, Er Auto Repair is a trusted name in the industry. Their presence in Dover, DE ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Ulysses Whitaker
★★★★★ I brought my 2012 Range Rover L322 with 140K miles here after noticing a rattling noise from the engine and the check engine light coming on. The workers were helpful and explained what the issue was. Romy quickly diagnosed the issue as a timing chain tensioner problem and explained everything clearly. Romy recommended replacing the tensioner and potentially the timing chain to prevent any major engine damage. After the repair, my Range Rover runs like new. No more rattling noise, and the check engine light is not blinking on and off. The car's performance was functioning as before, and I plan to visit the shop in the future.
Carmen H
★☆☆☆☆ Part 2 Because I paid this shop $930 and something appeared wrong with breaks I took car back and requested Remy drive and tell what is the problem. Would you believe the car needs rotors. Remy never initially or any other time stated there was a problem with rotors. How does a shop replace brakes without rotor replacement if needed. This shop appears to have become very shady over time. This shop will never work on another vehicle of ours or our friends. Part 1 Stopped by shop prior to leaving BMW with Remy. I shared the firmware needed to be updated. I had 9 error messages but the messages were false. Dropped vehicle off two weeks later to be fixed. Remy calls to say I needed brakes and a few other things. I ok’d service so I wouldn’t need to go to BMW. We picked car up and immediately notice firmware wasn’t updated. Honestly, Remy knew he wasn’t able to update firmware but didn’t tell us in spite of knowing I wouldn’t have him fix a few things and have BMW do the firmware makes no sense. I’ve since discovered ONLY BMW can flash firmware. So now our car’s firmware wasn’t updated and I had a bill of about $1000 and a new issue …..the cluster panel wasn’t working. Our BMW (NOW) was displaying 12 error messages. 😳 Remy tried to say the cluster panel wasn’t working when I dropped car off. People, the cluster panel displays, gas, speed, oil, and a few other things. How was we driving this car if these things didn’t work? We are senior citizens would have been too afraid to do that. Thank God I had pics on my phone which displayed cluster panel working after vehicle required firmware update. Cost of cluster panel $2200. We refused to pay knowing panel was working prior. Remy allowed us to use his vehicle until our BMW was repaired. The tires were NOT balanced after brakes done rear/front, car has to be taken for service for that. When braking the car now Isn’t smooth like it was before. Remy did work on our other BMW without problems that’s why I trusted him with this BMW. made contact to ask about tires being balanced he’s refusing to respond. 😳 I feel his service isn’t what it used to be to be. I had not been to Remy’s shop in over two years if I didn’t have the pics on my phone to validate the cluster panel working, we would have had a much larger bill for damage we didn’t do. And Remy had the nerve to have attitude with us. He had the audacity to tell us that he wouldn’t service our BMW again. People do you think we’d take it back to him. Take a chance with his shop if you want be very careful these people are not honest.
Bernie Lederer
★★★★★ I don't know about everybody else, but for me it's always been a challenge to find that one place that you trust to help you when you most need it. ER Auto was recommended to me and I thank God for the recommendation. The owner super nice. Very accommodating. Very helpful. I have nothing but good things to say about their work and I will definitely be taking my cars back there again and again. If you're looking for an auto repair shop, especially one who specializes in foreign cars, I highly recommend.
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