EU Auto

Banisha Pressley

★★★★★

8 months ago

I highly recommend EU Auto Group for anyone with a European vehicle. Mr. Paul and Ethan were phenomenal in quickly identifying the issue with my car and providing a solution. I was able to call the shop, and without hesitation, Mr. Paul told me to come right in so he could take a look. Their professionalism, prompt service, and deep knowledge especially when it comes to Mercedes-were truly impressive. EU Auto Group has definitely earned my trust and future business for all my Mercedes needs!

Will gx7

★★★★★

a year ago

This is DEFINITELY the place if you want your car thoroughly diagnosed and repaired professionally. Ethan and the Crew are always on point , nice, professional and very respectful. If you want your Benz or Bimmer on point, check them out. 👍🏾💯

Raquel S

★★★★★

6 years ago

Paul at EU Auto is awesome. I bring my diesel BMW here whenever I need maintenance or service done. I always try to make an appointment but Paul has squeezed me in on short notice too.

John Stephen Von Roue

★★★★★

6 years ago

Mr. Paul - Owner/Operator, has integrity, honour and stands in Truth. I am grateful for his efforts to redress a major snooker from Firestone and restore my classic Audi TT Roadster. Where issue presented itself, he took the bull by the horns and did what was necessary to make it right. So grateful. Having lost all in transition from forest fires and new to area from West Coast - not knowing anyone in region, may I lift and give gratitude, blessings to him, for listening, hearing, addressing, redressing and resolving. Thank you - for True. Would recommend above and beyond - Integrity; Honour; Truth! EU Autos - No other.

Robert Holmes

★★★★★

4 years ago

Mr Paul and his crew are knowledgeable,experienced and really friendly. My 2000 740il now runs better than new. I highly recommend this place.

Francis X. Keefe Jr.

★★★★★

a year ago

My wife made me aware of this company through a review she saw on next door neighbors. I was in need of new front struts and experiencing a problem with my heating system. I was concerned that repair of the heating system of this mercedes would be a very big job, but the owner Paul assured me it was just a heat exchanger issue. Thats the difference of a several thousand dollar job because some Mercedes have a salinegel bag in the reservoir and if it breaks and blocks the system its a very expensive fix. Thanks EU and the new struts have brought back that nice quiet mercedes ride. Fair priced, honest, good guys. I'll be bring my car there for service in the future.

Mon

★★★★★

3 years ago

BEST car repair and maintenance shop in Charlotte, hands down. Specializes in European cars. I trust Paul, the owner, 100%.

Salah Eddine MIFDAL

★★★★★

2 years ago

If you drive European and you are always worried about where to take your car for maintenaince/repairs... forget the dealership, this is the BEST shop in Charlotte. Ethan and the team are friendly, very knowledgeable and extremely honest (which is rare). The prices are fair, the service is top notch, and they will simply earn your business. Went there because the reviews were good and I am here to confirm this shop is A+!!

Robert Houston

★★★★★

2 years ago

Paul and his team are miles above the rest. It doesn't matter the problem, he always fixes it. This time it was my starter. He diagnosed quickly and had it repaired the same day. I highly recommend EU Auto for any of your foreign vehicle repairs. Thank you for always being there when I need you.

Traci Young

★★★★★

Edited 2 months ago

Sending another update. EU has been my mechanic for 6+ years. These guys are honest and honor their work. They take care of their customers for repairs, new/used car purchases, and advice. I definitely continue recommend them! Just want to update my review. These guys are trustworthy. I had some suggested maintanence from the Mercedes dealership. I asked Jay and Paul to check it out. My car did not need the repairs Mercedes said I needed. They could have charged me for things I didn't need, instead, they were HONEST. This saved me money and a headache. Thanks so much! I give these guys five star rating for customer service, wait time, knowledge and price. I'm not from Charlotte and didn't know a mechanic I could trust to work on my car. I always go to the Mercedes-Benz dealership for maintenance but the prices are outrageous. Jay and Paul gave me a more than fair price on the same exact work Mercedes-Benz would have done. I also was able to ask questions about the work that was done and they gladly explained to me what was fixed and why. So glad I found this place!

Corey Sefers

★★★★★

3 years ago

Hands down, best place in Charlotte for European vehicles. Paul is great to work with, trustworthy and doesn't price gouge like the Mercedes dealership. Literally saved me over $10k. Highly recommend!

Neeraj Chandra

★★★★★

7 years ago

These guys are absolutely incredible. I have taken all my BMW's there and they are more knowledgeable than the guys at the dealerships. Their price is far less than the dealership and they do quality work. I trust them because they work on my car as if it were there own car. Meaning lots of mechanics take shortcuts and leave loose parts, these guys are the best in the business at least. My friend also takes his Audi there and has always had a great experience. Paul is a man of his word and always gets things done right. I know a lot about cars but he is one guy I turn to for advice when I don't know something myself. I highly recommend these guys only if you care about the quality of work you get done.

John Hawthorne

★☆☆☆☆

2 years ago

EU Auto is a complete fraud. Referred my daughter to them based on Reviews and they unfortunately turned out to be hustlers. They have a base diagnostic and oil change price which we agreed to. Called back with additional recommendations. Was told there would be an additional $821.00 to replace motor mounts. So my daughter called to explain and I approved. When she got the call to come pick up her car, the was now over $1400.00 plus the original charge for diagnostics, oil change and 2 cabin filters. So it’s now over $1800.00. Needless to say she won’t be coming back and I will forward to Better Business Bureau.

Dynasty Property Management

★★★★★

a year ago

Paul is the Man, my 2018 Porche Panamera was having coolant leak and overheating issues, Hendrick Porche wanted an arm and both legs to fix, also a letter from my great grandmother. Paul fixes it in two days with just the promise of a cup of coffee! Well the average cost for coffee everyday for a year : ) Thank you Paul.

Steven Benson

★★★★★

11 months ago

The team at EU Auto is the best in the business. Brought in my Audi with an overheating issue and they resolved it efficiently and effectively.

scott patterson

★★★★★

7 years ago

This is hands down the best place to bring your foreign car. I personally have trusted them with an Aston Martin, Porsche 911 turbo, and Jaguar. From oil changes to major issues, they are the ones. Customer service is unbelievable, very fair pricing, they will save you money where they can. Paul, the owner truly cares for his customers! Don’t hesitate to let them help you too.

Deborah Len

★★★★★

6 years ago

Hands down this is the best experience i have had in the 3 years of owing my 2006 SLK 280. Peter and Paul are wonderful to talk with about what NEEDS to be done with my "baby". What delighted me the most was the way Paul went over every aspect of what was repaired or replaced. The prices were also reasonable. THANK YOU THANK YOU THANK YOU