Joey's Truck & Auto Repair, Inc.

Matt Lowrance

★★★★★

5 years ago

I drove 30 miles based off a referral to have them work on my 96 Ford F-150. I was greeted with a friendly smile and positive attitude, both of which are increasingly difficult to find in the automotive service industry. Since this isn't my daily driver, I asked to leave it with them for a comprehensive estimate on what needs to be done to it. This truck was my grandfather's, and it's important for me to have the work done, and done right the first time. I was given a thorough estimate, and was honestly a little overwhelmed with the estimate. Joey's team broke down the estimate and told me what NEEDED to be done immediately, what they recommended be done along with the immediate needs, and what could be done down the road. I NEVER felt pressured or pushed into doing any work. They've provided me updates along the way, hurdles and high points. I can't say enough good things about them in an age when people only leave reviews for negative reasons. GREAT JOB TEAM!!!!

Ashton Adams Bianchi

★★★★★

6 years ago

I came into Joey's with a nail in my tire. I was worried I would have to get a new tire a few days before Christmas. Joey met me at the door and immediately helped me out. Everyone I encountered there was knowledgeable and, even better, so kind! They fixed my tire for me for free and quoted me on the price of new tires that I plan on coming back to get. Best customer service I have had IN YEARS!

Are Yousure?

★★★★★

3 years ago

Needed a good reliable shop that isn't scared of a diesel dually work truck. They did a great job inspecting another shops work and repairing what needed to be done. Fair prices, honest and very thorough. Every visit comes with a full diagnostic (with pictures), which is great. I have 2 trucks that I trust to have Joey's work on. They came highly recommended and I will continue that trend. Took the survey from Napa after my 2nd visit. Ended up today receiving a $100 visa gift card for a quick 2 minute survey.

Steve Judd

★☆☆☆☆

2 years ago

This guy's are disappointing. They stole my 5000.00 cash on a 1999 dodge 3500. They charged me 508.00 just to remove my diesel tank. They only change ball joints and brakes pads for 5000.00. Cooks!!!! They charged me and didn't remove the tank. These guy are cooks that will steal your money . Take your business somewhere else. Not here!!! Steve is a lier.. I have file legal paperwork on this company....

mary Reid

★★★★★

6 years ago

Joey’s Truck and Auto Repair are pretty darn unique and pretty darn fantastic. I was referred to them by my Appliance Repair guy (another fair, honest tradesperson who’s opinion I respect) I used them and felt very comfortable I was treated fairly and the work was done right. Recently My check engine light came on and was an emergency because I had no time to waste due to a very busy work schedule. Because they are so good they were booked a week out which did not work for me. Good for them though, they are that good to be booked, I understood why. However, Jenny, the service manager took time out of her very busy day to help me find someone that did have the capacity to take care of me. I am even more impressed. Many shops wouldn’t even think to help you. I sincerely recommend Joey’s for your automotive needs. Thank you Jenny!

Jeremy S

★★★★★

2 years ago

Joe is amazing. One of the few, honest and reliable guys one hardly ever encounters. My wife and daughters ran out of gas (we suspected) on their way through South Hill at night. Joe promptly responded to a call. Gave honest advice. Was ready to help them immediately but suggested letting AAA come out first and provide some gas to save the expense. Said he would meet them at their hotel if anything else was wrong. Waited for me to update him to make sure everything was all right and refused to let me give him anything for his assistance. What an incredible person!

Kinson Desmangles

★★★★★

8 years ago

I have never been to a vehicle service center that has treated me so well. These guys and lady are the real deal. They genuinely care for you and your vehicle. There prices are incredibly fair coupled with the experience they have. They even called me a couple of days after to make sure that the vehicle was performing great, and of course it was. I will recommend them to anyone anywhere all day long.

Owen Kluth

★★☆☆☆

a year ago

Appreciated their timeliness, however, I asked for a quote on work that was to be performed as part of the diagnostic process. The person on the phone looked up the part and labor in their system and gave me a quote of $250-350 based off that information. When I went to pay for the work I was charged $380 for labor alone. The quote for additional work that was needed was $3,500 beyond what we have paid previously with other reputable shops. When I brought up that I was unhappy with the mismatch in quote vs actual paid, the response I received was “okay, what’s your card number?”

Payton Ball

★☆☆☆☆

2 years ago

Slimy business practices, and please avoid at all costs - In summary, they charged $200 for a diagnostic that took 30 mins. There was no communication on the fee prior to dropping it off. SUMMARY BELOW: My sister-in-law had car issues, and we dropped it off for a quote of repair. The quote was $750 to change out spark plugs and ignition coils. Naturally, we called around to verify the rate was a good one, and to see if there were other options. We found 2 reputable shops that quoted quite less. One for $495, and the other for $512. At that point we decided to take it elsewhere due to the significant difference. Upon arriving, they informed us of the fee, using their policy on the wall that they have the right to charge what they want. Of course we fought it, but Steve just kept pointing to the sign in a condescending way. Out of principal, my wife and sister-in law paid the fee and took the car to another mechanic. To be clear, a reasonable diagnostic fee is one thing, but paying $400/hr for a diagnostic is another. Standing behind the "right to charge" what they want is slimy, and brings their integrity into question. My recommendation would be to stay away, but if you do choose to use Joey's, either be clear in asking what the fee is up front if there is a possibility you won't use them, or know that you're using them 100% before dropping off your car.

Keith Merrell

★★★★★

2 years ago

These folks have worked with me for years to keep my truck on the road. They work with me to stage my maintenance so I can spread the cost out over time. That's a real plus on an aging truck. They are honest and very competent. They honor their warranties, use first class parts, and I can trust them. I greatly appreciate this place, and recommend them.

Joy Norris

★★★★★

4 months ago

Always the best service. I won't trust anyone else with my car.

Adam C. Diskin

★★★★★

a year ago

I run a food truck (Ford F59) that puts a lot of mileage and hours on the generator. Renee and his team have taken great care of us for over 1 year with routine maintenance, vehicle + generator oil change, plus other services when needed. They do a thorough inspection of our truck every time and only recommend services when they are due, not trying to upsell on anything unnecessary. We trust Joey's Truck Repair for all of our maintenance needs. Great location just NE of Uptown. The only downside is that they don't accept American Express - otherwise, we highly recommend!

trapeza capital

★★★★★

11 months ago

When all the others who can't or won't do the job all refer the same shop, you know you've found the right place. Big to small vehicles and jobs, they're the ones I use, exclusively. No excuses, games, flashy gimmicks, or wasted overhead. They are welcoming, honest, and responsive. I've never felt I was paying too much or being taken advantage of.

Rasson Elliott

★★★★★

3 weeks ago

Just amazing good energy. These guys go above and beyond. Can not recommend enough

Megan Riley

★★★★★

2 years ago

Great experience from start to finish. I use them for maintenance on my Ford Transit 350 XLT passenger van. They always take really good care of me and tend to get my service done faster than expected. Plus it's family-owned which I love to support family businesses.

James Laich

★★★★★

a year ago

Always great service! They take care of my fire truck and help me keep it in top shape! HIGHLY recommended!

Johanna Smith

★★★★★

2 months ago

The staff at Joey's were nice and the services provided were done quickly and efficiently. The mechanic who did my brakes was incredibly knowledgeable and took time to explain what he had to do. The prices charged were fair and the customer service was excellent. Definitely recommend them !