European Auto Hause

Jimmy Chu

★★★★★

3 months ago

The most professional, capable, and HONEST mechanic for German cars that I have ever worked with. My coolant light had been on for months and Audi dealers said it was no longer under warranty, so I brought it into European Auto Hause. They needed to charge a diagnostic fee, which would then be applied to the final cost, which is very reasonable in the business. After looking under the hood, European Auto Hause discovered that it was just a sensor malfunction and refused to charge me - "I don't want to just take your money if we didn't do anything". Even though they had a right to charge me for diagnostics, they were still so honest and upstanding. I picked up my car and told myself I have to write a review despite never doing so. Honest businesses and good people deserve to do well! You guys are the best.

Christian & Mari Coerds

★★★★★

6 months ago

We were fed up with Audi’s service department at both the Pasadena and Valencia locations because we constantly were given the run around and nothing seemed to be properly repaired where the same repairs were repeatedly needed. We decided to give European Auto Hause a try because of its great reviews and our expectations were beyond exceeded. Fares and his team are extremely knowledgeable, kind, and caring. They were able to quickly diagnose the issues, repair what was truly needed, and gave us a very reasonable price. They now have a new customer for life. And, they even returned our car cleaner then it left the dealer the day we bought it. Thank you for your service European Auto Hause.

Wayne Chan

★★★★★

5 months ago

Feres, Sean, and Paula are great! My parents took their Audi (A6; MY1990s)to them for many years and I've done the the same for my A4 Avant (~MY2007), and now my Q4(MY2024) and Q7(MY2021). Excellent work and trustworthy!

Kevin DeBacker

★★★★★

2 months ago

Took my 2014 Jetta in yesterday because of oil consumption issues and got it back today. They are incredibly honest and fair. Will definitely go back.

Camelia Dee

★★★★★

6 months ago

I’ve been going to the shop for two years now and they always do a thorough job. Cut me a more than fair deal and really know my car inside & out. Picking a mechanic feels hard but they make it easy especially when I’m driving around my little one- I need to know that my car is in top shape. Thank you European auto house!

Janna Garofalo

★★★★★

2 months ago

They make you feel like family and they do an excellent job. My A7 is happier and runs so much better than before!

Lisa Mouradian

★★★★★

8 months ago

Outstanding Service and Expertise! I can’t say enough good things about European AutoHause! and Sean. From the moment I walked in, I was treated with professionalism and genuine care. The team is extremely knowledgeable and clearly passionate about European vehicles. They diagnosed the issue with my car quickly, explained everything clearly, and completed the repairs faster than expected. The quality of work was top-notch, and they used OEM parts, which gave me peace of mind. No unnecessary upselling—just honest recommendations and fair pricing. My car now runs like new, and I’ll definitely be returning for future maintenance. Highly recommend European AutoHause to anyone who wants expert service and trustworthy people!

Oscar Bolanos

★★★★★

2 months ago

Great service as always! Oil changed within an hour with ease of appointment. Highly recommend!

Aris M

★★★★★

11 months ago

Its very difficult to find such amazing folks in the auto industry that are so kind, honest and are not interested in just taking your money, they genuinely care about you and strive to do the best they can for you, I am truly amazed and thankful with the kind of help and service I received from Paula, Fares, Sean, the whole team working on my VW R32, I owe you guys. They have guided me through some very tricky situation with my car and I am so grateful. This is my fist time I have used their service and I feel I have known them for years. The are like family to me now. Bless.

Zaza Gomurashvili

★★★★★

Edited 3 months ago

I’ve been using their service since 2011, and the experience has always been excellent. Fares and Sean are knowledgeable, trustworthy, and take great care of my cars. It’s rare to find this level of consistency and reliability. Highly recommended.

Mario Gaggioli

★★★★★

3 years ago

Took the car in because it had sat for two years during the pandemic. Rats had been running around the engine and it was a mess. This is how the car came back... it almost looks brand new. Incredible work. They certainly didn't have to fix things up to this level. I'm blown away by the care Sean and Ferris gave to this old war horse (old 2004 S4). Looks brand new. Thanks guys your work speaks for itself.

Bryan Bowen

★★★★★

a year ago

I’ve been coming here for a few years now and I only feel comfortable coming to this shop for maintenance, service, or repairs. Fares and his team are excellent and professional. He helped me out tremendously when my Audi was giving me problems and I couldn’t figure out what was going on. Paula is always very helpful and courteous. Their entire team is amazing. I am so glad i found them after struggling for years to find a reliable auto shop

John Roel Cortez

★★★★★

Edited 7 months ago

I had my VW Gti brake service and oil change done here. The staff are very friendly and approachable. You do not have to worry about anything, this is my first visit and they have exceeded my expectations. If you have any VW or Audi vehicle, I 100% recommend this shop. They deserve more than 5 stars for what they do.

L De Soyza

★★★★★

a year ago

Fares and his team take excellent care of both my Audis. They are incredibly knowledgeable and consistently do a fantastic job. It's always a pleasure to work with them, and I wouldn't take my cars anywhere else. Thank you!

Miranda Stein

★★★★★

11 months ago

This is the place to go with Audi or Volkswagen (I’ve had both). I stopped going here because I moved further away but have come back because no one fixes cars like them. Their prices are great and they know what they’re doing. Faris is also a sweetheart!

Paul Peterson

★★★★★

a year ago

I initially had my VW Jetta serviced in June '24 for some engine issues. After reading reviews, I took my car to Faris and his team. Everyone, including Faris was extremely helpful, courteous, and knowledgeable. They were able to look at my vehicle at short notice, provide me with a professional diagnosis of the engine issues I had and made the repairs in a very reasonable amount of time. The cost for the repairs was way better than what a dealership would have changed me. They totally exceed my expectations. I just recently had more regular maintenance done and again Faris and his team were very knowledgeable and delightful to work with. If you are looking for knowledge, experience, and courtesy to work on your vehicle, look no further than these folks.

Jill Avakian

★★★★★

a year ago

Fares is simply the best. His prices are fair, and his extensive knowledge of cars is impressive. I always appreciate the time he takes to answer all my questions. The last time I took my car in, he went above and beyond what I could have imagined or expected. He's the kind of mechanic and business owner everyone hopes to find but seldom does.