About Business
For professional Car Repair care in Lincoln, NE, Lincoln, look no further than European Auto Repair. Their team excels at delivering top-tier results for Car repair and maintenance service and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 112 pieces of feedback. They have become an integral part of the Lincoln, NE community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Lincoln, European Auto Repair is ready to assist with your next project or repair.
Google Reviews
Jackson Rolfes
★★★★★
5 months ago
Awesome experience, JT seemed very knowledgeable about German cars specifically BMW. I had a ton of work done to my car, he updated me through the process and his communication was awesome! Would definitely recommend!
Michael Pasieka
★★★
☆☆
Edited 6 months ago
Long-Time Customer Perspective I have been a loyal customer of this auto repair shop for several years. Throughout that time, I consistently received great service—work was reliable, the staff communicated clearly, and I always felt my vehicle was in good hands. Change in Ownership In the spring of 2024, the business changed ownership. I was initially reassured that the quality and professionalism would remain, and for a while, that was absolutely the case. The technicians continued to do good work, and the customer service still met my expectations. Recent Concerns However, in recent months, my experience has changed dramatically: • A simple service—a front-end alignment—couldn’t be completed. After spending half a workday at the shop with no results, I had to go elsewhere and spend another half day just to get the job done. • I have been unable to reach anyone by phone, despite trying at different times of day. • My voicemails and messages have gone unanswered. • Emails sent to the shop have not received any response. • It has become nearly impossible to schedule service or get updates. Overall Impression While my history with this shop was very positive, the lack of communication and responsiveness under the current management is deeply disappointing. I hope these issues are addressed soon, as this business was once a standout in the neighborhood. Recommendation If you are considering this shop, be aware that reaching someone may be challenging at present. I hope the new owners will restore the reliable service and communication that made this shop so trusted for so many years. Final Thoughts Fortunately for me, Lincoln has quality alternatives to European Auto Repair, and I have found a shop that answers the phone, makes appointments, and provides quality service. I do not expect I will return to European Auto Repair; they have lost business by being bad at business.
lauren
★★★★★
5 months ago
Jerad was incredible about answering all of my questions and he was upfront and honest about what the fees would be (which were low compared to 2 other mechanics in town) I will be servicing my car here from now on. happy customer!
Sarah Ferreter
★★★★★
7 months ago
We were passing through NE on our way home from vacation and our 2013 X5 threw a code that needed attention. JT and another tech went above and beyond to diagnose our issue on the spot and give us the information we needed to continue our trek home. Thankful we made our way to them and would highly recommend.
D Q
★★★★★
9 months ago
I had a great experience at European Auto Repair. The staff was professional and friendly, and they explained everything clearly before starting the service. The maintenance was done efficiently, with fair pricing and no unnecessary upselling. I really appreciate their honesty and attention to detail—I'll definitely be coming back for future services.
Chase pickinpaugh
★★★★★
8 months ago
Highly recommend if you're looking for honest and professional auto repair on your European ride. Fair priced and top notch customer service. My definate go to for my VW services from now on. Not to mention the waiting room is comfortably outfitted for them longer waits.
All Pro Heating and Air
★★★★★
8 years ago
What an amazing company. They use most advanced tools. The shop is spotless. The team is very professional and nice. They deliver best service possible and stay behind what they do.
Philip Karpov
★★★★★
a year ago
I had a diagnostic and transmission fluid change by European Auto Tech, and I couldn’t be happier with the service! They were extremely professional, using only the best quality products to ensure my transmission runs smoothly for a long time. The team was knowledgeable, explained the process clearly, and made me feel confident in their work. They went above and beyond to ensure everything was done right, and I could tell they genuinely cared about the quality of their service. Highly recommend European Auto Tech for anyone looking for reliable and high-quality automotive service!
Sam Russell
★★★★★
a year ago
I am very happy with the service I just had done on my Audi. JT & European Auto Repair performed an Oil Change & Inspection, and also took the time to explain maintenance I will need in the future. JT showed me both pictures and videos that helped me understand the work that was done. I Highly recommend European Auto Repair. They are trustworthy, honest, and knowledgeable on all European brands.
Miles Bannan
★★★★★
a month ago
Great service and very friendly and efficient. Ready much earlier than I expected.
Lauren Nelsen
★★★★★
a year ago
My husband and I have a Mini Cooper that was experiencing issues with the engine mounts and alignment. After having it into two different shops who were unable to diagnose the problem. European Auto Repair was able to call us within the hour with diagnostic information and a fair estimate for repair. We couldn’t have asked for better service. Their excellent customer service ensures loyalty among those they serve.
Levi Hagen
★★★★★
a year ago
They are really kind and communicative. I appreciate their quoting and documentation system. They aren't expensive, but they aren't cheap - they charge a reasonable price for quality work. They will level with you and help you make decisions depending on your goals with your vehicle. I trust them to advise, at least far as I could throw them. More than you can say about a lot of shops. I been down to my bottom dollar paying for stuff I don't need on a niche vehicle because I don't have any other option before, and that's not what's happening here. Some others take advantage of the opportunity to do a little extra work here and there, or do less work and make more money by replacing "the whole thing" instead of a small component of a part that takes more time but costs less, and I don't get the impression they're out to take advantage of anyone or they are lazy. They are thorough as you want them to be and put things in terms you can understand, meeting you where you are at. Overall, glad I chose them. Here's to hoping we retain each others' trust, because I will be back! Shoutout JT and the rest of the nice dudes around there.
Jenifer Dugdale
★★★★★
a year ago
My first visit is today, so I will have to reflect more later. What I can say now is that JT talked me through the change in ownership and their mechanical and customer service goals. He must have given me 30 minutes of his time a week before i came in for my first appointment. So, I am impressed with the service so far in that regard. More to follow once I have more experience. Just an oil change today...
Devin Schwarten
★★★★★
8 months ago
There was very nice black recliner chairs and a fridge full of pop. I was very comfortable waiting for my car to be finished. 10000000/10 will be returning.
Joshua Darden
★★★★★
a year ago
These guys are seriously the best. I’d been taking my BMWs to ONYX in Omaha for brake service and oil changes — European Auto Repair costs me about half as much, with none of the slimy dealership residue. One of two repair shops in the Lincoln area that I feel I can completely trust. I’d give them 10 stars if I could.
Lindsey Crawford
★★★★★
a year ago
I have a 20+yo Mini and have always preferred independent service. European Auto Repair is prompt, upfront, and reasonable (on price and customer service). I like that they listen when I describe a concern and then follow up with their diagnostics including important vs "you should think about this soon" categories, which with an older car is great help prioritizing. Looking forward to many more years with this car with their support.
Enmanuel Espinosa
★★★★★
9 months ago
They replace my control arms and front differential on my porsche panamera and did a very good job. IT TOOK A LONG TIME (4months) but ill blame that to the warranty company i guess...
Jennifer F. Williams
★★★★★
a year ago
They are under new ownership since I first started bringing my Audi here. The new team is great, super straightforward, and honest. I recommend it for your European vehicle.
Jeff Frohn
★★★★★
2 years ago
My BMW has been a problem child since the day I bought it. I have tried going through dealership and other mechanics and the services done to vehicle has been ok at best, sketchy and near criminal at worst. European Auto Tech has given me faith that there are still professionals that are great at there job and believe in customer service. I will never let anyone else work on it!
Nicholas Hollman
★★★★★
a year ago
Jerad was awesome in helping me get my BMW fixed! They are super knowledgeable, reasonable, and accommodating to your needs. Much better than the dealer!
