Best Car Repair in Dallas, TX, Plano: European Service Center for Audi, BMW, Land Rover, Jaguar, Mercedes, Mini, Porsche & Volkswagen Repair

LamsterHamster

★★★★★

2 weeks ago

I have been going to this shop for over four months and I keep coming back for one reason. They do the job right every time. The team at European Service Center always takes care of my car and makes the whole process easy. I drive a 2014 CLS63S AMG, so repairs are never small. I have spent over $20,000 in work so far, but I trust them because they use straight OEM parts and never cut corners. They treat the car with real care and respect. One thing I really appreciate is how they handle my extended warranty. They do most of the heavy lifting with the claims and paperwork. That saves me a lot of time and stress. My car means a lot to me and they understand that. Every time something comes up, they make it easy for me to get my baby fixed and back on the road. If you own a European car and want honest work done the right way, this is the place to go. Highly recommend.

Alaina Mount

★★★★★

a month ago

Best prices and customer service is amazing. This was my first visit here and I will not be going back to the dealership. I was in and out in less than two hours. The guy up front was so kind he went in the back and found me a comfortable computer chair so I could work from the built-in desk in the lobby. They use superior quality oil imported from Germany and my Mercedes runs like a dream after service. My car and my wallet are happy!

Brad Tozier

★★★★★

3 months ago

First time in, and these guys were great. Friendly, courteous, timely service, seemingly reasonably priced. I'll definitely return. While I was waiting for my ride home upon leaving my car there, I had a conversation with a gentleman who had several of his cars maintained and repaired there in many instances over quite a period of time, and he said he's always been very happy with their work – which is why he was there yet again. Very comforting to hear directly from a longtime customer.

Kathryn Stevens

★★★★★

4 months ago

I have a 2012 Rogue and my repair was complicated, I needed bushings replaced in the subframe. It required special jacks, compression, and serious knowledge. If it is done wrong it can mess up the whole front end. I called around, and found this company and felt like they gave me a fair price and I had them do the repair. Not only did they drop me off and pick me up, but they also checked around the repair and helped me know if there was anything looming lol. The waiting area is clean and comfortable and has coffee and drinks and windows to see into a very well organized service area. Also, they got the job done in one day, although they had said two days, so I could get back to work. Anthony was very compassionate, and really knew what he was talking about. I feel like I was working with an honest and reputable company from start to finish. Everyone was so kind and helpful and explained everything and gave me back a car that's running smoother than it has in years. I am now a loyal customer! I really appreciate the work they did for me...thanks, guys!

Adriana Morales

★★★★★

3 months ago

Highly recommend this shop. They gave a list of services my vehicle required with a video of the area in question. Gave me a turn around time when it would be ready and they delivered - on time. I greatly appreciate their professionalism and customer service. They sent a follow up text. Water pump and radiator working now. I’m definitely using them again!

Michael Graham

★★★★★

a month ago

Anthony and team did a great job of initially finding a cooling fan issue, which expanded to belt and bracket. They willingly working with my aftermarket repair policy which not everyone is willing to do. Very pleased.

Spiritual One

★★★★★

2 months ago

Anthony was friendly and kind from booking my oil change until the end of service. He explained the different types of oils that’s best for my car and he got me in out. I definitely will be back for future services.

Kids R Fun

★★★★★

5 months ago

Local place to us and had good reviews. Our 10 year old mini cooper had multiple services required (brakes, oil, ), but the complete car check revealed some other issues that were taken care of at reasonable prices and speed!

micaela giuhat

★☆☆☆☆

4 months ago

The communication with the shop was extremely difficult, I had to call over and over again to find out what is happening. After a week, and many question marks on what they were doing, they finally said it was ready; I picked my car up, only to break 2 miles away, with a pool of gas under. They did tow the car, and "fixed" it, however after few weeks the car is having issues again. Worth mentioning that they are more expensive than the other European car services I have been to.

Connie Rose

★☆☆☆☆

10 months ago

They charged me $3500 and didn't fix my car. When I asked for my money back they treated to call the police. I had to call AAA to tow my car 🚗 home. They wouldn't refund my money! Now I have to file a lawsuit against them to get my 💰 money back! They are a scam!

Shane O'Brien

★★★★★

Edited a year ago

They were recommended by a friend because he has a Mercedes and I have a BMW 330 and it matters where you go when you have a European vehicle as opposed to an American make. I’m new in town and wanted to find a place that was reasonably priced and also did an excellent job. My vehicle was making a noise like I was driving on a flat tire they quickly did a full diagnosis on my vehicle for $125 and were able to quickly locate the problem, fix it and had me up and running the same day. They didn’t try to sell me on things I didn’t need which I really liked and the customer service was top notch. I would gladly recommend these guys to anyone with a European vehicle that’s looking to get their vehicle fixed. They are honest and reliable. They operate with excellent customer service. These guys simultaneously demonstrated quality work and financial efficiency. They are a rare breed of mechanic that are worth every penny. I will be a repeat customer for sure. - Shane 2018 BMW 330i

M Rodriguez

★★★★★

2 years ago

I’m happy I found this place. They fixed my vehicle that I just purchased from Carvana. Bent tire frame, falling mirror, water pump and etc. They were familiar with Silverback & Carvana and submitted the claims for me and was able to return my vehicle back in a timely manner. I’m much happier now!! Your in good hands when you walk into their building.

Karlandrea Bennett

★★★★★

Edited 10 months ago

Absolutely Outstanding Service! I first took my car to one dealer, where it was misdiagnosed—and I was still charged. Frustrated, I brought it to European Services, and the experience was night and day. The staff was friendly, professional, and knowledgeable. The owner went above and beyond to ensure my car was properly diagnosed and repaired. They truly care about their customers and their work. I’m absolutely satisfied and highly recommend this auto shop—hands down one of the best! ✨✨✨✨✨

Hugo and Michelle (OH YEAA!)

★★★★★

8 months ago

Don’t let the name of the place fool you! Yes, they do a great job on our Euro car, however, we recently brought our Chevy and the crew at European Service Center worked their magic. We rolled-in with a check engine light and a stuttering engine and rolled out with a smooth driving car at a reasonable price. I highly recommend this auto shop!

Patrical McNeary

★★★★★

4 months ago

Anthony and the crew was very understanding and wanted to help me really get on my way. They even provided someone to take me to get a Rent-A-Car so I was very pleased with the service.

G C

★★★★★

10 months ago

The service at European Service Center is top notch. Took my wife's car in for repair, needed the turbo feed line replaced. First took it to a BMW dealer where they diagnosed the problem (wasn't free 269.00). The dealership quoted cost of repairs which seemed sort of on the high side. I decided to call around to some shops around the area. Glad I did because European Service Center did a great job on the repair and did it for considerably less. The guys I interacted were friendly and customer focused. Kudos to the owner & manager of the shop. I definitely recommend European Service Center, it will be my go-to repair shop.

Hpmer Hutchins

★★★★☆

2 months ago

Great Work, Professional and got the repairs done quickly. The staff communicated the issue, the cost and repair deadline.

Israel Bennett

★★★★★

2 months ago

10/10 service, communicated very well when I brought my car in, fixed my wheels and brakes very pocketbook friendly and excellent work

Chris Gera

★★★★★

a year ago

I’m always looking for someone who cares about my vehicles as much as I do. And when I had to have my new Jaguar serviced, I found these guys and decided to give them a try, and to my delight they turned out to be a bunch of car guys who have a passion for taking care of, my jag as much as I do. I’d highly recommend them if you’re looking for somebody who has deep knowledge great hands-on experience and a desire to keep your car running at its peak performance. I’ll be back here with my other two cars very soon.

Michael Sanderson

★★★★★

2 years ago

The only place I trust with my Range Rover. I’m too cheap to go to Dealership service and the Quicky-Oil places just don’t offer the sophistication of tools and expertise. Happy to recommend these guys. Solid results at a good price.