Expert Car Care

Toni Burrows

★★★★★

6 months ago

5* review for a 5* service I called the Lake Nona location with a car issue, they offered me availability to come straight down. The front desk staff were great and Jill was super friendly and explained the entire process of diagnosis to potential outcomes of the results. I must also say that the waiting area is very spacious and clean with beverages available and customer WiFi available. I was called within 45 minutes to explain the results and the break down of the cost to replace the parts and fix the car. My car was ready to collect within 90 minutes including delivery of the parts needed. Will 100% be my go to for all car services. Thanks team

Jay Hughes

★★★★★

3 months ago

Great service & good people - got me in quickly and out with everything I needed. I've had multiple visits to this location and the team has been wonderful every time. While waiting for my services, I've seen them take great care of others coming in with minor issues that other shops would've drummed up and charged a fortune for. If you're looking for an honest shop with fair prices and straightforward business- Expert Car Care is the place to go.

Joy Snyder

★★★★★

a month ago

Pleasant , helpful people. We were traveling but they fit us in same day for CV joint replacement. Price point was almost exactly what my husband said it should be. They explained options clearly. They did not push higher priced repairs and guided us to best choice for our circumstances

Leztiy Perez

★★★★★

2 months ago

Beautiful place, staff is friendly and service was quick. Came in for an oil change and my truck sounds great!

Nahed Jawhari

★★★★★

5 months ago

A Rare Example of True Customer Care My vehicle was serviced at Expert Auto Care about a year ago, and recently I had to bring it back because something felt off. From the very first phone call, Amy listened patiently and told me to bring it in so they could take a look. Within just five minutes of arriving, Amy had already identified the issue, ordered the necessary replacement parts, and assured me they’d take care of everything. It turned out that a part failure had caused damage to my brand-new front tires—but they took care of that too, without hesitation. That kind of honesty and accountability is rare these days. What really stood out to me wasn’t just their professionalism, but how genuinely they treat people. Amy explained everything clearly and kept me updated throughout the process. The next day, I received a friendly call from Jill letting me know my vehicle was ready. When I arrived, both Jill and the mechanic greeted me warmly, and I left feeling completely at ease. In a world where large corporations often overlook their customers and employees, this family-owned and operated business sets the standard. You can tell they care deeply—both about their work and the people they serve. Thank you, Expert Auto Care, Amy, Jill, and the entire team. You’ve earned a lifelong customer, and I’ll be recommending you to all my friends and family.

Tena Waters

★★★★★

4 months ago

Came in for an oil change. Greeted by pleasant, knowledgeable and experienced team. They looked over my vehicle as a courtesy and found issues of concern. They informed me that they were a One-Stop mechanic shop. When it comes to anything under the hood. Hospitality was next level. Left out a satisfied customer. I will definitely be a returning customer.

John Multhauf

★★★★★

8 months ago

They did an incredible job fixing the AC on my Miata. They first filled it with dye for reasonable fee and after several months diagnosed the leak and repaired at low cost with complimentary coolant! The turnaround time was super fast (2 days) and they documented the problem leak with a clear photo.

Suzanne Miller

★★★★★

a month ago

Great experience my son went there and had a great experience with Jeffery and I went after as well for an oil change and tire rotation and he let me know about some other maintenance I have coming up. Wasn’t pushy at all about it and am coming back to get everything done. Great team and fair priced as well.

Cassandra Batten

★★★★★

a month ago

Geoffrey and his service was exceptional. He was very friendly, helpful, and took the time to explain the repairs needed. Super knowledgeable and professional! Would highly recommend Expert Car Care.

Ayva Nunenkamp

★★★★★

3 months ago

Went to the at first to get my ac looked at and fixed, they completed very quickly and efficiently. I then went to them a few months later to get a diagnosis and they completed it in around 40 mins and helped me with exactly what I needed. They work very well and very good! 100% recommend!

Jordy Perez

★★★★★

4 months ago

Exceptional Service – Highly Recommend! I had a great experience at Expert Car Care. I came in with some car issues, and Jeffrey went above and beyond to help. He was professional, transparent, and truly cared about getting my car back on the road safely. He explained everything clearly, offered honest advice, and completed the repairs quickly and fairly.

Jonathan Suarez

★★★★★

6 months ago

Outstanding Service – Highly Recommend! I had an amazing experience at Expert Car Care! I was having some issues with my car, and thankfully, Jeffrey was there to help me out. He was professional, and genuinely cared about getting my car back on the road safely. He took the time to explain what was going on, gave me honest recommendations, and got everything fixed quickly and efficiently for me at a fair price.

heather pompee

★★★★★

4 months ago

I’m a grateful to find this auto service. The customer service representative was so helpful and transparent and explaining to me the process. It is rare these days to find good customer service. I highly recommend this establishment. You have a loyal customer who will come back for service on my vehicle. Thank you.

Gary Chiou

★★★★★

4 months ago

Got great service at the Expert Car Care at 7052 Narcoosee Rd. Had to have a starter replaced. Had car towed to the shop in the afternoon and the repair was done by the next morning. Also had a headlight bulb replaced. I had bought the bulb, but they put it in for me for free. I would highly recommend Luis.

Robert Matos

★★★★☆

4 months ago

Joe was great at understanding what I needed to have check for my vehicle. Even tho that we couldn’t get it fixed on the spot they pointed me toward the right direction which is very much appreciated! Also their turnaround was pretty fast! I would definitely recommend this place!

Laura Gosling

★★★★★

5 months ago

I lived in South Florida for over 39 years and have been going to Expert Car Care in Coral Springs for the past five years. I moved to St. Cloud almost 2 months ago and needed to have my car serviced, so I reached out to John and he set me up at Expert Car Care in Lake Nona, FL this morning. What a blessing that I am able to bring my car to a shop that I know will take good care of me. I never have to worry when Expert Car Care takes care of my car. A big thank you to my good friend Nelly, who introduced me to this business. Also, the crew here is amazing!

Cira Uzcategui

★★★★★

4 months ago

I took my car to this mechanic shop because I had a nail in my tire, and they fixed it very quickly. The service was fast, and the front desk staff was excellent—very polite and helpful. I highly recommend them!