Factory Auto Glass

Maksim

★★★★★

4 months ago

Had my windshield replaced today. Great, friendly service, easy scheduling, and everything went smoothly. Would definitely recommend. Thank you.

lisa mickel

★★★★★

a month ago

Stephen Walsh is one of the best. Great service when you need it and does the job right. No other glass service is better than him. :)

stephen thompson

★★★★★

4 years ago

I brought them a notoriously difficult project. 30 year old porsche 698 rear hatch glass. These are generally the same for 924 and 944 - the glass is a stressed member in a thin aluminum frame - they are prone to separation. Factory Auto Glass got it done easily! Damian knew exactly what he was doing and went out and bought the required special tools that day. I don't trust very many shops to work on my porsches, but they instilled confidence from the very beginning. We set an appointment time when it was convenient to me, and they turned it around in less than a day. Damian even took pictures along the way to show me all of the cleanup and before/after shots without me asking for it. I feel that I could NOT have had better experience. The team there absolutely crushed it. I will be bringing all of my work to them and telling all of my friends and PCA members. Beyond all of that the price was extremely reasonable - so much so that I even felt the need to tip. Service and competency like this is very rare these days!!

Amanda Neville

★★★★★

a month ago

Great experience. The technician, Stephen, was professional, on time and did a great job! I would definitely recommend these guys.

Constance Roddenberry

★★★★★

5 months ago

I can not say enough about these guys. Carlos and Steve are the best and really go out of their way to not only do a good job but fix even the smallest of issues. I ended up having a wind noise after the glass was installed and they took their time and make so many adjustments to find it! Do not hesitate to use Factory Auto Glass and if you get Steve or Carlos, tell them 'I heard you have a gift!".

Rachel Hogeland

★★★★★

a month ago

Stephan comes to the bodyshop I work at weekly and does almost all of the glass work we have. He’s professional and gets the job done quickly and correctly! Hands down best glass guy in town!

Third Kind

★★★★★

3 years ago

Honest, fast service at the best price. Great experience. Clayton did a great job and was able to answer my questions. 2001 F-350 windshield replacement. It was leaking water onto the fuse box causing electrical issues, now that's all fixed. So happy I immediately scheduled my 1999 E-150 to be done as well. It was easier to go directly through them rather than jump through the insurance hoops making a claim.

Huy Mai

★★★★★

2 months ago

Nate came by and helped my elderly father replace a leaking windshield; itself a recent replacement from Safelite. They had been giving my Dad the runaround and refusing all responsibility for the leak, and we weren't sure about the safety and quality of having another mobile windshield replacement done instead of going in to a shop. But Nate came by and did it quickly and efficiently, went above and beyond to identify the issue and fix it himself, and was very thorough and patient in explaining it all to my Dad. I can't thank him enough for his help, and will happily use Factory Auto Glass and recommend them in the future!

Mike Ford

★★★★★

a month ago

Stephen came out and did an awesome job! He was on time and extremely professional. And he completed the windshield install really quickly. Would highly recommend!

Michael Moore

★★★★★

a month ago

Came the same day! I called at 8 am and had my windshield replaced before noon. Polite, careful work. The installer called when he was close and kept me updated on work done. Will use again if another tree kills my windshield.

Scotty Hobby

★★★★★

a month ago

The panoramic roof glass was broken on my Enclave. Kassi ordered the glass from the GM factory and notified me when it arrived to schedule the install date. The technician replaced the glass in an hour and we were on our way. Great staff and excellent service. Highly recommend!

Barbara Ebers

★★★★★

3 months ago

Finest service! Acura dealer on Atlantic refused to cover as did Allstate insurance. Factory auto glass stepped right up and it was fixed in 10 mins. 2021 Acura TLX Aspec "Fully covered" use Factory Auto Glass! Rear view mirror fell off windshield

Drew Eller

★★★★★

a month ago

My installer was Carlos. He replaced the windshield on my Tacoma. He did a fantastic job. He was very professional and timely to the appointment. He communication skills were exceptional, and he kept me updated before, during, and after the appointment. Far exceeded my expectations. I would recommend anyone to use Factory Auto Glass over Safelite every single time!

Ethan C

★★★★☆

2 months ago

Got my windshield replaced a bit ago and these guys did awesome job, especially with moving all my stickers over. The first go around the glass came broke, so it only took an extra day but it was still pretty fast all things considered. Not too expensive either.

Olivia Drake

★★★★★

a month ago

I stopped by to have the techs look at my back glass in my truck because I had a leak somewhere and they ended up resealing my third break light in 15 min. They were so nice and helpful I wish I had found this place before I got my windshield replaced by Safelite a few months ago. Definitely will return for any future glass repair & a good reminder to use small businesses

spacecoastconserv

★★★★★

a month ago

WOW! I was amazed! I called them Monday, they showed up Wednesday and they were here on time, were pleasant, answered questions and did the job in 1.5 hours, even moving my toll pass to my new windshield, calibrating the camera associated with my driving safety system and moving my dashcam (for recording purposes) over, also. I was amazed. I thought it would take hours (at least three), but Adam and Donavan were a great team, did the job fast and well and told me they have a lifetime warranty on their work! I can't ask for anything better! Bonus: they accepted my insurance! Excellent! I recommend them to the moon and beyond (not back, because that's kind of rescinding it)! Get these two (Adam and Donavan) to come fix your windshield. You won't regret it! Give them a raise!

Vance Brandon

★★★★★

a month ago

I had a great experience with this Factory Auto Glass . I called and they were able to come out and replace my windshield the very next day. The entire process was easy, quick, and completely hassle free. Everyone I spoke to at the office was very friendly and helpful. The technician, Nate, was professional, informative, and got the job done quickly. He made everything simple and stress free. Job well done. I highly recommend them!