Ortega Car Care

Martha Watson

★★★★★

5 months ago

We were pleased to see a few other older (and newer) corvettes when we brought our 95 corvette in for a whole lot of repairs. Communication was great, price quotes and repairs were fair. They knew what they were doing and completed work in a timely manner.

Dash Riprock

★★★★★

a month ago

These guys are the real deal. I avoid corporate shops for a number of reasons. small local businesses care about their customers, and these owners are the heart of America. Great reliable service, clean professional shop, very fair prices. Best shop in town.

Brenda Ezell

★★★★★

a month ago

I highly recommend Ortega Car Care for your auto service needs! Excellent service and they did a great job. They even matched the lowest quote we received for the repair. My G80 now has a new home for all needed services!

Jody Smith

★★★★★

a month ago

This was my first visit but I am so glad I found this spot. The quality of service is so above the norm that I knew my search for a good mechanic was over after one visit. Their prices are fair, their skills are high, and their communication is excellent. What more can one ask for?

Nancy Molski

★★★★★

a month ago

Best service. Great education process with repairs identified. Then helped with what repairs were needed and those that could be deferred to the next service date. No high pressure. Very professional. I appreciated the time spent explaining all aspects of the repairs.

Erica Liner

★★★★★

2 months ago

Great communication and easy to get an appointment to get repair. They have options for finance which was a very nice change from a lot of other businesses. Very happy with service for repair. Thanks so much!

Raymond Harmer

★★★★★

4 months ago

Love bringing all my vehicles here for the great service and professionalism. Always met with a friendly personal welcome. They keep me well informed for costlier service and replacement parts issues, and explain urgency of the recommendation as well as provide options so I can make a well informed decision.

Mike Cox

★★★★★

Edited 5 months ago

I took my 2005 Corvette C6 into Ortega Car Care, for an oil change and preventative maintenance check , my Harmonic balancer was starting to wobble. They got me in the schedule right away, my car is 20 years old ,so it had a few issues, such as worn tires , struts and shocks that needed to be replaced. They sent me the repair recommendations and quotes. The quote was fair and it covered all of the recommended issues they found. I approved the quote. They kept me informed by text daily. it shows what a professional caring garage they are, providing fast outstanding, helpful reliable service ,that you can trust. As long as I have the Corvette, they have a loyal customer for life!

Veronica Medina

★★★★★

Edited 3 months ago

Service was excellent. The service team led by Paul was efficient and kept me informed of the diagnosed problems of my battery / electrical system. The emails and texts were received timely. Electronic records captured all needed details.

Daniel Hlaing

★★★★★

5 months ago

Wanted to have a dealer alternative. Knew it would more reasonably priced, but were surprised by professionalism and friendliness, in addition to timely service. I will be back and will tell my friends about my great discovery. We need more auto care service shops like this.

Robert Stroud

★★★★★

8 months ago

Been using these guys for about 17 years. They have always been up front and honest. They won't talk you into repairs that are NOT needed (DEALERSHIPS!) They do their very best, schedule wise, to let you know how long the repair will take. They are very fair ,cost wise, in these days of $$$$$$$ car repairs. 17 years and not one problem with them. Really good group of fellas.

Matt Rowe

★★★★★

Edited 3 years ago

I've been using them for years. For my classics or New stuff. Something breaks, or gets worn out, even an oil change, Paul is my first call!! Ortega has a great team!! Very professional!! Highly recommend!!

Vegas Scott

★☆☆☆☆

7 months ago

This was a horrible experience and I feel like the manager/owner is a shiester!! He tried to over charge me for auto parts. I think he also tried to take advantage of the fact that I was a woman. His tone was arrogant and condescending. I needed an alternator belt replaced. I initially thought it was my alternator itself because I just had AAA replace my battery and the car shut off an hour later, however, it was the belt. He tried to tell me $477 to replace the belt. He lied and told me I needed 2 belts, when I actually only needed 1. Then he said $186 for the labor!!!! he had no idea that I know it takes less than 5 minutes to replace a belt! I picked my vehicle up and took it across the road. The young man charged me $50 to put the belt on that I got from Advanced Auto Parts, after Ortega told me, I could not bring my own parts because professional mechanics fear that customers may get the wrong parts😒 it was a belt for crying out loud. This was a terrible experience, I see they have a lot of female customers and elderly. My heart aches for them as I know this man is taking advantage of a lot of people because he speaks so matter of fact and slick. My advice is to always advocate for yourself and push back a little. If I hadn't spoken up and taken my car back up outta there, he would've beat me for close to $500 bucks for a $50 job!!!! stay safe and aware.

N

★★★★★

11 months ago

I had my worn out brakes done and my car stops without any shimmy. They also did some diagnostics free of charge. Gave me quotes for the work. This was work another shop told me could only be done at the dealership. Their mechanics are highly trained and capable of all aspects of service big and small. Brian is kind, honest, straightforward with news good and not so good. He will tell you like it is keeping cost to the owner in mind. He picked me up at my home and drove me to the shop to get my car. That was super helpful. I highly recommend Ortega!

Cindy Wardle

★★★★★

9 months ago

This was my first time trying this shop. I was looking for a really good neighborhood car shop that I could trust and that would help me maintain my jeep. I have to say from start to finish today the experience was really refreshing. Everyone was kind, warm told me some tidbits that I didn’t think about. I did end up dropping a considerable amount for new tires and shocks n struts but I knew that was coming. I will definitely be coming back. Not only was the work quality but the relatable and very friendly folks there made it feel less painful! ❤️

Elliott Bailey

★★★★★

2 years ago

Their team performed a repair job that involved a total dismantling of the Fiat's dashboard. Pics sent by Bryon showed me what looked like a complete dissection and a million pieces, but it was returned to us in perfect order. They kept me abreast the entire time and didn't hesitate to ensure we were happy with the repair. This was my first experience with this facility, but I won't hesitate to return again when the Fiat needs servicing in the future. I would quickly recommend Ortega Car Care based upon my experience doing business with them.

Frances Greenlee

★★★★★

8 months ago

Best local mechanic around the Westside hands down. The people, service, and systems they use are seamless. Brian is always so patient and communicates effectively. Paul went out of his way today to help me and I’m so grateful I can always count on Ortega.