Fifth Gear Automotive

Waheeb Arafeh

★★★★★

2 years ago

Very professional and honest staff. Got an issue with my Nissan, got a misfire, took it to 3 different mechanic shops, every shop gave me a different result. At fifth Gear, issue was resolved within 1/2 an hour!

Edward Garcia

★★★★★

5 years ago

Given the state of my vehicle when I got it from a relative as a gift the cost of any major repairs was more than the car was worth. Joseph was very professional about it and realistic in the diagnosis even agreeing to hold on to the car for another day or so and connect my to a junkyard while I searched around for another car. As much as I would have loved to hold on to it the best option was to invest in a newer car for me. On top of it all I was not charged for anything, Joseph is more focused on being fair than taking someone for their money.

Jerry Ehlers

★★★★★

8 months ago

I had a great experience here with my Mini Cooper. The staff are friendly and kind. Highly recommend.

Julie Westman

★★★★★

5 years ago

Thank you Joseph & team for repairing my Audi. It runs so well now. My family is choosing to come here too. I highly recommend FifthGear Automotive. They are very professional, nice & fair. I would definitely return if needed! A far better experience than I expected. Thank you again, it is appreciated very much. Julie W.

Sarah Na

★★★★★

4 years ago

The clutch on my Honda gave out while I was on I-5 on a Friday evening. Fifth Gear Automotive was the only place that was able to take my car. Joseph was readily available by phone, and allowed me to drop off my car after hours. He kept me informed, his pricing was fair, and they got the job done two days earlier than anticipated. It’s been at least two months since, and I’m happy with the work. Joseph is available 24-7 and easy to reach by text. It made communication and asking questions very easy!

Kristina C.

★★★★★

5 years ago

Joseph and his crew are great! Had an issue where my car would not start after sitting for a couple of days last year. Battery was approx one year old. Had it towed to a shop I used before. They couldn't find anything wrong. And of course it happened again of not starting. So the tow truck driver recommended Fifth Gear. Had it towed thete and two days later Joseph found two wires that needed to be replaced. Starts up great! He also replaced my catalytic converter the other week. Great shop, crew and very fair!! Thank you Joseph! From Kristina aka "Mustang"!!

Valerie Anderson

★★★★★

5 years ago

Joseph and 5th Gear were recommended to me by a friend, a mechanic, that I trust. I had gotten a quote from a big name shop in town that I didn't trust. Did the work really need to be done? And at that price? It's an old car and I don't want to keep putting huge amounts of money into it, but I want to keep driving it as long as possible while I save up for a new car. When I got there, I locked my keys in my car. Thus began our business relationship. They had to send someone out to get into my car before they could even look at it. No problem. And no charge. Just a shrug and a smile. They gave me a quote that was almost half of what I'd been given previously and told me it was safe to drive, for now, go in peace, come back when you can. I did. They did the work that absolutely had to be done to make it safe, and because they had it all taken apart, they went ahead and did the rest of it for an extra $100 at cost of the parts (it should have been at least $400-500). Joseph said he didn't want me putting any more money into my old car but he wanted it to be safe to drive. Isn't that what a mechanic is supposed to want for their customers? Well, a good, honest mechanic, anyway.

Jill Evans

★★★★★

4 years ago

My BMW 328xi wouldn't start while I was out and about on a Saturday. AAA could not get it started and there was an over 3 hour wait for a tow. I called and Joseph went above and beyond to help me. They were not even open and he text me a tow company, I had my car towed to his shop. We spoke Sunday, he told me it was electrical and his mechanic would be in first thing Monday. Joseph text and called on Monday, it was the starter. He quoted me a reasonable price and I had the work done. Exceptional customer service, constant communication from Joseph even on a Sat./Sun. and my car is running perfectly. Thank you so much for everything.

Miss April

★★★★★

2 years ago

I took my mercedes s550 here because I had an air bag sensor alert. It turned out all that needed to be done was have it calibrated. The dealership in Portland wanted $250 just to figure out the problem. These guys are very honest and reputable. Will definitely bring my car here for all my service needs.

Sierra Hofmann

★★★★★

a year ago

Highly recommend! One of the best experiences with a mechanic I've ever had. They got me in quickly, were very kind and was willing to work with me. I'll definitely be back.

Baseballfanatic360

★★★★★

a year ago

My Mercedes gl450 lost the airmatic suspension in both my driver and passenger front. Took it in and was told it would be done and no worries! I picked up my car two days later and was given honest pricing and diagnostic report. Couldn't be happier with the service, I will be bringing my car here from now on for all my repairs.

corey willard

★★★★★

a year ago

BEST SHOP IVE EVER USED! Clutch went out on me and needed my car back ASAP! For work and fifth gear did it faster than I expected, I believed it would take a while due to it being a Subaru but I was back on the road in 2 days! Fast, reliable and helpful people!!!

Hana Haque

★★★★★

a year ago

I have gone to fifth gear automotive a few times now and it has always been a great experience. They are very communicative about the problem and so quick with the turnaround to get things done. I am never without my car for more than like two days and it’s always perfect when I get it back. They are fair about price to and make you feel taken care of. I would recommend them to anyone looking to get work done on their car!

Ben Dagg

★★★★★

8 months ago

Amazing work! The new management helped us get back on the road with our tire issues quickly and with great customer service for our trip down to Portland. Thanks again!

Azur

★☆☆☆☆

3 years ago

I really wanted to like this shop, but I'm still upset at my experience. I brought my car in to fix the e-brake, I explained the car has been sitting and just wanted it fixed. I got charged for a rotor and pad replacement, among other things, but as you can see in the photos that was not replaced. Even worse, they left a huge grease mess on my seat, and carpet. The interior was all disassembled around the e-break handle and not put back. All this cost me $500, and he didn't want to give me a receipt because he claimed the car was not road safe, even though I drove it to Seattle the next day. He didn't want to give me a receipt because the work he charged me for was not real, looks like they just adjusted the break cable and charged me $500.

Replicator44

★★★★★

7 months ago

I've had some poor experiences with mechanics so I waited to be sure, and I waited too long. They replaced the radiator in my dying outback. It is the only repair I've been totally satisfied with since I bought the car. It was fast, affordable, and didn't leave me with any new vehicle symptoms.

Raven Moon

★★★★★

7 months ago

Took my BMW for an oil change, I'm new to the area and was nervous about finding a shop that I felt comfortable with beings i had the same mechanic for 15 years before I moved. Mo was absolutely amazing, so kind and reassuring specially since we have the same BMW 🤣. I highly recommend this shop 💯! Grateful that my prayers were answered in finding a top quality shop.