The Brake Shop

Kiley Thompson

★★★★★

4 months ago

I had such a great experience! Communication was top-notch from the start. Scheduling was easy and I was able to get my car in quickly to have my brakes checked. I was informed of what work needed to be done immediately and what could wait until later. I even paid less than I was expecting to. I can’t recommend enough and will definitely be back.

david chiovelli

★★★★★

3 months ago

Dealership told me I needed new brakes all around in my vehicle. Now I knew that I had just replaced the rear brake pads a week before that, so I didn’t believe that and went to Brake Shop on Mill Plain for a second opinion. Glad I did. The brakes in the front and back had lots of life left on them. These folks are trustworthy and that alone gets my business, on top of the fact that they were 30% less expensive than what the dealership quoted me. So happy to find these guys.

Jesse Durell

★★★★★

4 months ago

Luke was recommended to me by a very friendly Lyft driver who used to sell parts to the shop, and I’m so happy that I tried out The Break Shop. They just did my shocks and struts and it couldn’t have gone more smoothly. Communication is easy, pricing is honest and fair, and the work is the best! I’ll definitely come back again for my next tune up and break job. Thanks!

jack McCallum

★★★★★

6 months ago

This guy is awesome! Just a family dude running his own shop. I’ve taken 2 cars to him and recommended many other folks his way. Often times after an oil change and multi point inspection from honest one they’ll tell me I need 4 or 5 different repairs. Then I’ll take my car to luke and tell me the truth. He’s turned town work I was ready to pay for on the spot simply because it wasn’t needed. And the work he does take has often seemed under priced when compared to anywhere else I’ve been. The work always holds up. There have been a couple large or odd jobs outside of his expertise but I appreciate his honesty about what’s within his scope at his shop. When this was the case, he gave a recommendation and sure enough that shop was perfect for the job. Good dude! 🤙

Денис Гультай

★☆☆☆☆

3 months ago

⭐ 1/5 — Extremely Unprofessional. Stay Away. I brought my car in for a brake repair with a scheduled appointment. They took the vehicle, looked at it, and then told me that they don’t have the proper tools to fix the issue. Instead of apologizing for their own lack of capability, they forced me to pay $80 even though they did absolutely nothing. When I questioned the charge, the staff became aggressive and even threatened to hold my car unless I paid. This is completely unacceptable and highly unprofessional. If you don’t have the right tools, that is NOT the customer’s fault — it clearly shows that this shop is not prepared or qualified to work on vehicles. The staff is careless, unprofessional, and their behavior is beyond inappropriate. I do not recommend this place under any circumstances. Stay far away.

Brian Hersch

★★★★★

a month ago

Brakes done to perfection! Luke’s shop Replaced on same day service on time. A few days later I needed to drive from Vancouver (WA), to Sacramento. The brakes on my 2015 Traverse never performed better! I highly recommend The Brake Shop!

Spencer Hart

★★★★★

3 months ago

I took my 2024 Range Rover Sport to the guys at The Brake Shop. Luke was honest and extremely quick, they had my rear brakes done in less than an hour! Super happy with their service. Highly recommend!

Denis Sinkovskiy

★★★★★

2 months ago

One of the best customer experience that I had lately. Luke was very helpful in finding the parts I need and went above and beyond to help. Highly recommend these guys!

Elizabeth Gordon

★★★★★

11 months ago

I had the absolute best experience at The Brake Shop! Luke (I believe the owner) personally took care of my car, and I can’t recommend him enough. From the start, he was upfront, honest, and took the time to explain everything before doing any work—no surprises, just great service. His pricing was extremely reasonable, and the quality of his work was top-notch. The waiting area is very clean and comfortable. Not only was he fast and efficient, but he also seems like a genuinely kind and good person who truly cares about his customers. It’s rare to find a business with this level of integrity and customer care. If you need brake work done, do yourself a favor and go see Luke at The Brake Shop! I’ll definitely be returning for any future needs!

Ben Johnson

★★★★★

a month ago

Luke is an amazing guy, works hard and earns his wages. He helped us out until he could do no more and was in regular contact through the entire process.

Ghebre Bahta

★★★★★

6 months ago

I was referred to this place by my co-worker. Luke Hendrickson( my coworker calls him "Luke Skywalker ") was great. My visit was for brakes inspection. I was fully informed for the work needed to be done and cost. Astonishingly impressed by his honesty, quality of work, punctuality, and friendliness. What an impeccable service! I highly recommend this place. Very trustworthy 👏

Alyssa Limbaugh

★★★★★

7 months ago

I want to start out by saying the service here is stellar. In the past, I have brought all three of my cars here over the last 12 years. The mechanics here are kind and extremely honest. You don’t need something done right away but should be done in the near future? They’ll let you know. They won’t nickel and dime you like other mechanics will. The pricing here is super reasonable too. And I mean, SUPER reasonable. I had my squealing brakes done at a dealership with my newest BMW last week and the week prior (which of course is super expensive and I thought was under warranty …it wasn’t….) and they did a horrible job, TWICE. And they didn’t fix the one issue I went in there for. In fact, they had made the issue way worse after they “fixed” my brakes. Incredibly frustrated, I decided that I’m not making the trip back to that dealership ever again, as the mechanics there clearly didn’t know how to fix the problem. I came to The Brake Shop today and I was told exactly what was wrong and exactly how long it would take to fix the problem. Resurface my rotors and brake pads. I was super surprised to see it didn’t take a minute longer than what I was told. Luke, my tech, was incredibly helpful. He diagnosed and fixed the issue with my squealing front brakes just this morning. An issue I’ve been battling the last few weeks, and quite frankly driving me crazy, has been resolved by a mechanic that actually took the time to figure out what was wrong and diagnose it and explain why the issue happens in the first place. And if that solution doesn’t work? Figure out another solution to the problem. He quelled my worries right away about that. But the solution Luke provided did work, that’s why this review is so long! My brakes are the smoothest they’ve EVER felt. Seriously. I’ve had this car for two years now, purchased used, and they’ve never been so smooth. And I just got new brake pads and rotors on both front AND back in the last two weeks. I’m seriously super impressed. They’re better resurfaced than they were brand new!!!! They say people either leave reviews if they’re super happy or upset. Well, I’m obviously super happy! Don’t go anywhere else but here. I will tell every single person I know to come to this shop. Support a family business who knows how to treat you well and make sure you’re satisfied with your service or they’ll do their best to make it right. Thank you guys.

Tahjane Harrison

★★★★★

2 months ago

Luke is very helpful and nice, I can tell he’s honest. He answers my questions with no problem. The service was quick !

917 971

★★★★★

a year ago

Outstanding service!! Luke took a look at my brakes, described their condition, and explained my options, without being condescending, or pushy. Making an appointment was easy and he completed the work in the estimated time, then test drove my car before handing it back to me, and all for a very reasonable price. He is professional, genuine, and skilled, and I highly recommend him. Like the sign says, no gimmicks, just great work and top-quality replacement parts.

Benjamin Corbic

★★★★★

a year ago

Luke is awesome! Works with your schedule and went above and beyond to take care of me quickly. Took my wife’s car in there for a vibration issue when braking and Luke recommended only necessary work to fix the problem. He fixed the issue and the car drives great. I’ll definitely be taking all my business here, I’ll never go to another brake shop again!

Jonathan Kestler

★★★★★

7 months ago

I don’t usually leave reviews but this place definitely deserves one! I’ve come to Luke for a couple brake jobs and he’s always prompt, communicative and honest. I recently just brought an older vehicle in for a brake job and Luke let me know there might be an issue with one of the older calipers I found a caliper online at Oreillys while we were on the phone and Luke said he could probably get it cheaper for me if needed but he wanted to test drive it to see if I even needed one. He’d just throw on the caliper for the cost to him. It turned out I didn’t need a new caliper and it was easy peasy. This place isn’t going to try to milk you or sell you stuff you don’t need. They just wanna install your brakes and send you on your way at an honest, reasonable price. If you need brakes, you’d be silly not to goto this place. Best shop in town

Godlyy 2.0

★★★★★

a year ago

Honesty has not been lost here. For years Luke has told me the truth. Often times that my brakes still have Xxxx amount of miles on them till they need service etc. they don’t just try to sell you but tell you if you don’t need them just yet!!! Truly appreciate that more than this review can say!