Finley's Service Center Inc

Bobby Blue

★★☆☆☆

a year ago

1 star for charging my wife $165 for an oil change/tire rotation today, but 2 stars for decent service. I am a business owner so I want to be fair. I asked if the labor charge for rotating tires was a mistake, he said no. I will amend the review if the cost is rectified. This is over double what any other shop in town charges for an oil change. I have receipts.

Ethan Hull

★★★★★

9 months ago

I brought in my car to get some work done, they told me 75 for an estimate but it wound up taking them longer (2 hours, 135 an hour), the man kept his word though and gave me a discount, keeping the price at the previously stated 75 and I appreciated that a lot.

Caleb Adams

★☆☆☆☆

a year ago

I went here yesterday, the older man who works there is extremely condescending and will treat you like a fool. Additionally, I called and asked for the price of a tire change and was told 12 dollars. After arriving, I was charged 15 dollars. That is not a reasonable price for a tire change. Furthermore, the aforementioned man offered to plug my flat for twenty four dollars. Obviously, I said no. I am never going back here, and if you are considering going here for any services, I would suggest reconsidering.

Nancy A

★☆☆☆☆

a year ago

I have used Finley’s for years for inspections on our cars. This year they charged my daughter $190 for an oil change, inspection and wiper blades. No other services. I was shocked. My daughter said she thought they took advantage of her bc of her age. I called to verify bc I thought she must have it wrong but it was correct. Wow. I won’t go back. The dealerships are even less expensive!!!

PBX 0204

★★★★★

10 years ago

Initially went to Finley's for a estimate for repairs on my car since another place gave a way too high price. Vicki is the person to schedule your appointment and she is fantastic. Watched as she was searching on the Internet to price parts for my estimate, which was way more reasonable and affordable. Later, scheduled the car for repairs not too long after this estimate. Since I live near by, was dropped off back to my place while waiting for my car to done and they came for me when it was. By mid-day, the car was ready. I interacted with several employees at Finley's in addition to Vicki and the entire team is knowledgeable, helpful and interested in having a satisfied customer. With reasonable and fair pricing, the added attention spent searching for parts for my ole car, and overall experience, they are my choice to keep my car in their capable hands. And my car is also happy........now running better with the new muffler system. Highly recommend them. A satisfied first time customer and a repeat one.

Chris Lilley

★★★★★

4 years ago

Mark Finley and his team are astoundingly good at what they do. They are terrific diagnosticians, great communicators, they run their business with great integrity. They build trust foundationally by doing exactly what they say they're going to do, no more, no less. The pricing is reasonable, you will always get a fair shake. In a world where Auto repair outfits can sometimes have a poor reputation Finley stands out as the gold standard. They're old school approach of great quality for a reasonable price is absolutely refreshing in today's day and age. I highly recommend Finley's Service Center. Mark Finley is more than a businessman, he serves his community beautifully with the hard work that he and his staff do everyday.

Alex S

★★★★★

a year ago

I would highly suggest Finley’s to anyone over going to the dealership! They are soo kind and accommodating. They are also very reasonably priced and even test drive your car after to make sure everything is safe. I will definitely go here for all my car servicing! Thank you again.

Quinn Conrad

★☆☆☆☆

a year ago

Belittling and adamant that I couldn’t find a better deal elsewhere, quoted me $350 for a transmission drain and fill. Called several other transmission shops in the area and was quoted $179 by every single one. Even the dealership was cheaper than this place! These people are preying on students who don’t know better.

Steph

★★★★★

5 years ago

I haven’t had a car experience this good in a decade! They were wonderful! If you need anything done with your car, don’t go anywhere else. Best price, nicest people and my car is running better than it has in years. Thank you Mark Finley and associates!! You have my business for life!

Charles Davis

★☆☆☆☆

4 years ago

We had Finley’s do a buyer’s check on a used Volvo and they completely missed the fact that the AC and heat didn’t work properly. Brought the car in (twice!) for diagnosis, and they couldn’t figure it out. They made no offer to compensate us for their mistake and we are long time customers. We spent the summer without AC and we have a 2 year old child. Now we’ll have to pay for it to be serviced at a competent shop. A year before, different car, one of their mechanics tried to get us to agree to a system flush when it just needed new spark plugs—they’d already wasted our time and money on a system flush just 2 months prior! Mark is a nice guy, but I think he has some sketchy, incompetent mechanics working for him.

Katie Stanonik

★★★★★

Edited 13 years ago

I've taken my car here twice now. Once for a muffler replacement, which was priced very fairly, done quickly, and done well. Second time my car died. Timing belt "slipped," did some damage to the engine, very sad. Mark Finley has been fantastic, communicating frequently, not charging me to leave the car there while I look for a new one, shopping around looking for someone to buy it for parts... I went in and offered to pay for them diagnosing and he said let's wait and see if we can get you some money for the car and I'll take payment out of that and still get some money to you. The rest of the staff has been very friendly and helpful as well. I'll definitely be going back for future maintenance and repairs!

James Sawyer

★☆☆☆☆

2 years ago

My daughter took my truck in for an inspection. The truck just went to my normal mechanic three weeks ago but he doesn’t die to inspections, they stated it needed new ball joints, tie rods, rear brakes and alignment. Was going to cost $2700.00 and she could leave it for it to be done next week. What a load of garbage: taking advantage of a young woman, who you think doesn’t have a clue.

Angela Ramos

★★★★★

3 years ago

My husband and I had a tire blown after hitting a particularly bad curb at the Barrack's Road Shopping Center. Mark was our absolute hero. He helped us out and really saved our bacon!! He was incredibly kind, courteous, and went above a beyond what we could have realistically expected from anyone (especially at the end of their hours). THANK YOU!! I would definitely recommend Finley's to anyone.

Elizabeth Gravley

★★★★★

9 years ago

Been here 3 times - twice for a tire plug and once for an inspection sticker. This place is always my first choice because of their excellent, easy service. My only complaint is that the parking lot is so tiny! But call ahead and see if they can fit you in for a faster transaction.

Egghead Warrior

★★★★★

4 years ago

Very helpful and friendly shop. Just had a screw in my tire and needed a plug. They squeezed me in very quickly and knocked it out for $20. I've told all my colleagues about them and will consider them for my other mechanical needs in the future.

TSG_KingHustle

★☆☆☆☆

4 years ago

I'd do not recommend this shop to no one. I took my car to this shop due to a wiring issue. They called and told me to pick it up and that it was ready. Once I had paid for the services rendered...I noticed when I cranked up my car it made a timing issue noise. I did not pull off the lot because of their mistakes.. They broke my serpentine belt and harmonic balancer and called me the next day to tell me to take my car somewhere else. UNBELIEVABLE! LAWSUIT!

Juno Nelson

★☆☆☆☆

2 years ago

Went here to get air in my tires, and was just pulling up to ask a question and then was going to go park elsewhere. Well I rolled window down just to ask and the elderly man with darker skin and dark beard (didn’t know the name), sternly said YOU NEED TO MOVE; and I explained I just had a quick question and he said it again. INCREDIBLY rude and I will NEVER give business to this place again. Too bad because I live close. But he was so rude and ignorant and clearly a very unhappy man. How dare you treat people that way. Bad business!!! Don’t recommend.