Flow Kia of Charlottesville - Service

Roy May

★★★★★

Edited 2 months ago

Great place great people

Mark Shindyapin

★★★★★

2 years ago

Lindsey in service was amazing and made the entire process go by smoothly.

Rich A

★★★★★

2 years ago

Richie was awesome! Best sales person I ever had!

mike k

★★★★☆

3 years ago

Always great service. 👍 they are willing to work with you to ensure you get your vehicle back fast and fixed right..

Delmer Morris

★☆☆☆☆

4 years ago

Pricekia sold us car in3 accidents,they didn't know,. Ha,Ha.An honest dealer would have said sorry,let's trade cars.We have 3more yrs to pay on this junk on fixed income .Ask them why?e

Kimberly Haney

★★★★★

2 years ago

Stopped by for a rear wiper blade. Very nice people. Multiple people stoppped me and asked if I needed assistance. This really nice counter lady walked me to my car and explained how to install it.

Larry Rawles

★☆☆☆☆

3 years ago

I have 47,000$ Kia that I purchased. I needed to get my 24,000 mile service on my car (Oil change, tire rotation, and whatever else is required). I also have been made aware my car has a recall. That’s fine it happens. So I contacted Price Kia. I used the virtual assistant TWICE and NEVER received a call to confirm my appointment. So I called and no one answered and I left a message. No call back. So my fourth attempt someone answered. I asked about the shuttle service. The guy said it is only available in town. I am 14 miles away (15 minutes driving time) and I can’t use the shuttle service. This is POOR CUSTOMER SERVICE. So this dealership will lose money over a 15 minute shuttle ride.

carmen stroll

★☆☆☆☆

a year ago

I showed up with a CHECK engine light they checked it out put on the machine said I needed a battery Wanted to charge me $300 for a battery replacement said it was the original battery of 10 years so I told them I would I would check around ended up taking it to a battery specialist only to find out the battery was a 2021 was in good condition. Not the problem at all. The battery was a little worn normal wear and tear over the years so I ended up replacing it to be proactive. They told me engine light would go off as soon as I replace the battery since that was the problem …it did not…then I checked my credit card statement only to see that they charged me two diagnostic charges that day and I can not get anyone there to call me back to issue a refund…When I contacted them by text they said somebody of upper management would be calling me… three days have passed. Haven’t heard a word. Tried to call them today. Was on hold for over 10 minutes only to get a recording Still no callback Bought this vehicle from them in 2014. It was a 2015 Sorrento they have always serviced,always done the oil changes always done the inspections and I am so dissatisfied with this service that they have made my decision not to buy another KIA. This is not acceptable.