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About Business
Flow Kia of Charlottesville - Service is a highly-reputable Car Repair service provider based in Charlottesville, VA. Flow Kia of Charlottesville - Service covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto glass shop, Auto parts store. With over 13 reviews and an average rating of 4.2/5, Flow Kia of Charlottesville - Service is a trusted name in the industry. Their presence in Charlottesville, VA ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
carmen stroll
★☆☆☆☆ I showed up with a CHECK engine light they checked it out put on the machine said I needed a battery Wanted to charge me $300 for a battery replacement said it was the original battery of 10 years so I told them I would I would check around ended up taking it to a battery specialist only to find out the battery was a 2021 was in good condition. Not the problem at all. The battery was a little worn normal wear and tear over the years so I ended up replacing it to be proactive. They told me engine light would go off as soon as I replace the battery since that was the problem …it did not…then I checked my credit card statement only to see that they charged me two diagnostic charges that day and I can not get anyone there to call me back to issue a refund…When I contacted them by text they said somebody of upper management would be calling me… three days have passed. Haven’t heard a word. Tried to call them today. Was on hold for over 10 minutes only to get a recording Still no callback Bought this vehicle from them in 2014. It was a 2015 Sorrento they have always serviced,always done the oil changes always done the inspections and I am so dissatisfied with this service that they have made my decision not to buy another KIA. This is not acceptable.
Larry Rawles
★☆☆☆☆ I have 47,000$ Kia that I purchased. I needed to get my 24,000 mile service on my car (Oil change, tire rotation, and whatever else is required). I also have been made aware my car has a recall. That’s fine it happens. So I contacted Price Kia. I used the virtual assistant TWICE and NEVER received a call to confirm my appointment. So I called and no one answered and I left a message. No call back. So my fourth attempt someone answered. I asked about the shuttle service. The guy said it is only available in town. I am 14 miles away (15 minutes driving time) and I can’t use the shuttle service. This is POOR CUSTOMER SERVICE. So this dealership will lose money over a 15 minute shuttle ride.
Kimberly Haney
★★★★★ Stopped by for a rear wiper blade. Very nice people. Multiple people stoppped me and asked if I needed assistance. This really nice counter lady walked me to my car and explained how to install it.
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