University Tire and Auto Centers - Cherry Ave

Amanda Diehr

★★★★★

8 months ago

The Cherry Ave team is amazing! Between the front desk staff and Jared in the service area. Every time I bring my car they are always so accommodating and communicative if something else needs to be done to my car.

Biron Martodiwiryo

★★★★★

4 months ago

Excellent service and very professional staff. They inspected my car thoroughly and explained everything clearly.

Christopher Chaconas

★★★★★

9 months ago

Shopped around for tires, including at Costco and University Tire had the best price on the Michelin's I was looking for. The website was easy to navigate and book an appointment convenient for me. The job was done and I left a happy customer.

Nam Tran

★★★★★

7 months ago

Awesome service - needed to get my license plate changed (from its temp tags) and I didn't have the right bit for my drill. Alex came out super quick, no hassle, and did the job for me. Thanks again!

Patrick Gibbons

★★★★★

a year ago

Can’t stress how fantastic this group is. Without going into all the details I ended up with a flat at the hospital parking garage. AAA got me at least mobile. With a broken hand changing a tire wasn’t on the table for me. Got the car to Jared who took the leaking tire, figured out the issue and called promptly when the issue was resolved. Took me a few days to get back there with a lot of other things going on and when I did they even dismounted the spare installed the repaired tire and carefully replaced the spare into the trunk. What stands out the most is just how gracious and professional Jared was. Not only to me but just in listening to how he handled other customers. People are stressed when their cars break. He’s got a great manner about him in how he helps solve the problem and eases the situation. Y’all got a winner with this guy. Not many out there like him any more. Shout out to he and his techs that got the car sorted. Thank you!

Franklin Johnson

★★★★★

a year ago

I had a blowout on I-64 outside Charlottesville. I found University Tire on my phone and they had the exact tire I needed in stock. Very fast, efficient, and helpful. Highly recommend.

M O

★★★★★

7 months ago

I was on vacation away from home when I had a tire blowout. I want to nearby University Tire, which provided and installed a replacement tire very quickly, so that I could get back on the road. I also appreciated the fact that the new tire and the labor cost were quite affordable.

Elizabeth Schleck

★★★★★

Edited 4 months ago

Always friendly, easy to schedule, thorough. NEVER have had an issue with them. I have at last found my car mechanic shop. Forever.

Dahler Battle

★★☆☆☆

7 months ago

I’ve been a customer while I was in school and unfortunately these guys have disappointed me time and time again. Over the course of 3 years they have recommended and installed the wrong size tires, have had repeat poor customer service, and I have had to catch overcharges on bills. The owner is graceful and I genuinely like him, but I just can’t trust their work. I’d recommend going somewhere else.

Brent Cochran

★★☆☆☆

a month ago

Staff is friendly but charged $137 for an oil change which I wasn't expecting. Pricing was not made clear up front. They also do not accept tap to pay so beware of going to this shop!

Deborah Granger

★★★★★

a month ago

It was great! Yes I was very happy with the work they did! I just took my car in for inspection and everything turned out great!

Anthony Castro

★★☆☆☆

Edited 4 months ago

Got oil change and TPMS sensors changed. According to the website, tire pressure and windshield washer fluid should've been topped off as well but this was not done. They sure charged and arm and a leg for labor though. Won't be going back there

Brian Peterson

★★★★☆

7 months ago

I got my oil changed at University Tire and Auto because it was convenient to drop off my car and then go to work at the hospital. They were reasonably priced and had my car ready to go by the end of the day. I appreciated that they were flexible when I needed to change my appointment time. I took off a star because when I went to pick up my car, I noticed it was running and that the key wasn’t in the car. I asked why it was running and the gentleman at the desk said that the technician must have forgotten to turn it off and that it must have been running for 20 minutes or so. I think it must have actually been running for several hours because my gas gauge had dropped by about 100 miles from when I dropped off my car. I don’t know if it’s an attention to detail issue or just a simple mistake, but it didn’t sit well with me. I will probably go back there because it is so convenient. I just hope they won’t leave my car running for hours again.

Raven Robinson

★★☆☆☆

5 months ago

Over priced for an oil change and inspection. Tried to upsell me over $700 worth of optional/unnecessary work. The guy they had call me couldn’t even explain what the items were or the cost. Just a long list of stuff I was supposed to say yes to with no info, to increase my bill to nearly $1k for an oil change and state inspection on a car in great running condition. I asked for a quote on the additional work so that I could think about it and come back. Was given a list of services with no prices. Had to google each one to see what it was and the avg cost. I would’ve appreciated if they had noticed the one real maintenance issue (tire alignment) and given me a quote on that. It feels weird to have this kind of thing still be standard practice in 2025, and also send repeated emails asking for a review. Experience was poor, will not return, should’ve listened to every one who said don’t go there even if it is close by and just for an oil change.

Eight Miles

★☆☆☆☆

5 months ago

Dishonest and Upselling – Be Careful I brought my car here because of a squeaking sound on my tire. Instead of properly checking, they quoted me over $1,000 to replace my front and rear rotors and brake pads. This makes no sense. My car is a PHEV with one-pedal drive, meaning I rarely use the brakes. It only has 21,000 miles on it — way too early for pads and rotors to be replaced. On top of that, the squeaking only started right after they swapped my winter tires back to normal tires. If brake pads were really the problem, the noise would be constant when braking, not rare and irregular. Clearly, they were trying to upsell unnecessary work. Because of this, I will not return to this shop. I strongly advise others to be vigilant and always demand proof (pad thickness, rotor measurement) before agreeing to any costly repair.

S

★★★★★

3 months ago

I was in Charlottesville for a doctor’s appointment when my car started giving me trouble. Andy and Brandi got me in right away, took a quick look, and had the issue sorted fast. A few hours later I was back on the road and headed home. They absolutely came through in the clutch.

Joanne Baumrind

★★★★★

2 months ago

Outstanding and reasonably priced service. I drove in on an almost flat tire, and was pleasantly surprised when they could fix it with a plug. The manager , Andy, was honest and efficient. Another young man did a great job of getting the tire plugged. This business was quite busy but they managed to fit my car in fairly quickly. The waiting area was clean .