About Business
For professional Car Repair care in Chattanooga, TN, Chattanooga, look no further than Firestone Complete Auto Care. Their team excels at delivering top-tier results for Tire shop, Auto air conditioning service, Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.5/5 rating based on 413 pieces of feedback. They have become an integral part of the Chattanooga, TN community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Chattanooga, Firestone Complete Auto Care is ready to assist with your next project or repair.
Google Reviews
LEANN JONES
★★★★★
3 months ago
I had an amazing experience at Firestone! From the moment I arrived, the staff was friendly, professional, and attentive. They took the time to explain everything clearly and made sure I understood what my vehicle needed. The service was fast, efficient, and high-quality. I left feeling confident that my car was in great hands. I genuinely appreciate their honesty, expertise, and great customer service. I’ll definitely be returning and highly recommend Firestone to anyone needing reliable auto care!
Janie Szilagyi
★★★★★
a month ago
Isaiah was great! He helped us choose the correct tires for my work truck and was very patient. All the guys here have always been very helpful and knowledgeable. We’ve always left happy and felt well taken care of. This is the only place we take all of our vehicles. Thanks, guys!
Matthew Preble
★★★★★
5 months ago
No one likes to have to get your car fixed... This shop makes car fixes as painless as possible. The manager has set the culture of the shop as extremely helpful, courteous, efficient, and easy going. They have helped me with everything from quickly executed regular maintenance to "I need this tire fixed now; I'm supposed to be on the road to Atlanta already and I just woke up to a flat tire!" Always helpful, attentive, fast, and well done work. Rarely do you find such a helpful, happy crew in any service business. Great job!!! Thank you. Matthew Preble, Executive Chef Chattanooga Convention Center
Lorrie Stansell
★★★★★
5 months ago
Quick thorough and honest! Thank you for getting my baby girl safely back on the road! UT parents if your looking for a place to get your kid's car repaired I would not hesitate to send it here. I was very pleasantly surprised and even my tow guy said his Mom takes here car here! 10/10 recommend!
Sarah McMahon
★★★★★
3 months ago
On Dec. 4, I was almost at my destination in downtown Chattanooga from Ooltewah when my oil pressure light came on. The nearest location for an oil change was the Firestone Store on Market Street. They politely told me they did not do oil changes on my make of car. The technician then topped off my oil tank for free so I could make it safely home!
Lita Walker
★★★★★
5 months ago
This store was amazing. We had two flat tires while traveling. They were able to get us back up and running within one hour. Everyone was so caring and professional. Thank you so much for your service.
Dianna Ward
★★★★★
7 months ago
This place is very customer focused. All of my tires were low and I stopped in when they had a full house and took care of me immediately. I decided this is where I wanted to bring my car and they provided a very a thorough job.
mellowfellow
★★★★★
4 months ago
Had a very positive experience at this location. They were able to get my tire fixed very quickly and get me back on the road. Would definitely recommend this firestone for any work. Adam Carson is an extremely good technician.
Chattahooligan (Chattahooligan)
★★★★★
2 months ago
The team at the Market St Firestone is top notch. They are reliable, honest and trustworthy. I do not take my cars anywhere else.
Nevada, Like The State
★★★★★
4 months ago
Fantastic, affordable, fast service! Fantastic customer service and very honest people. We couldn't be happier! Plus- military discount!! Thank you for also supporting our troops & veterans!
Fallon Seals
★★★★★
2 months ago
Great customer service, in and out in a timely manner. Isaiah and his crew members were great at explaining what was going with my car. I highly recommend!
ariel
★
☆☆☆☆
a month ago
I made an appointment at 10am and didn’t get in until 11:30am just for them to inform me they aren’t even able to repair my tire. I am confused as to why there’s an option to make appointments if they aren’t even able to get me in until an hour and a half later. Horrible. Condescending. And a big waste of time. Would give zero stars if it were an option.
Travis Bernhard
★★★★★
5 months ago
Stopped by here while on a road trip and ran into some brake issues. They were able to get me fixed up and back on the road in just a few hours. Jesse was super helpful and nice. Thank you guys so much!! 5 stars
Lauren
★★★★★
5 months ago
Max was amazing! He was very efficient and helpful! I was having a horrible day, but him and his team made everything great! Best service, reasonable price, and top tier customer service!
Molly Osibanjo
★★★★★
7 months ago
They were amazing with information and quotes before I even walked in the door. Tyson is AMAZING- not only w scheduling on my busy schedule but also jumped in to help them get my car done before closing!! And the entire Firestone crew really care about you and especially military families. Thank you so much for servicing the troops and their families. Will keep coming back for sure!
RS
★★★★★
a month ago
We had a blow out on the interstate. Closest place to get a tire was here. We got 2 new tires, in and out in 30 minutes and super frirndly.
Amy Cardinale
★★★★★
3 months ago
My tire sensors went out , they really did me a favor and squeezed me in right before Christmas and even helped me save on the servicing. Great shop highly recommended
Amy B
★★★★★
7 months ago
I don't often leave reviews, buy I felt this visit warranted one. I took my car in because it felt wonky. As a woman, I always walk into shops hesitant and expecting someone to try to pull a fast one on me. Tyson was at the front desk and was welcoming and kind. He took the time to listen to what I was experiencing and recommended appropriate services. I was the only one waiting in the store at the time and he showed me to the waiting area and turned on the TV so I'd have something to watch while I waited. Once my service was complete, Tyson was again very pleasant when it came time to pay my bill. I applaud Tyson for being a hard working polite young man. I wish there were more like him. I hope y'all appreciate the great employee that he is.
Gladylis Morales
★★★★★
7 months ago
Shout out to these outstanding gentlemen here i did i emergency move last minute our car broke down in the middle of the highway in the mountains i was able to get it to them there was oil everywhere we recently had a oil change but seems like the filter was never change and it seemed to have a crack in it. These gentlemen were soon to close the store but Thanks to multiple of them stepping up they were able to complete a oil change and with no leaks. Thanks to them me and my sister were able to make it home to FL we were long ways and didnt have enough money to stay in town. We will forever be grateful.
Michael Wilson
★★★★★
9 months ago
We were traveling from out of town when my Jaguar F-Type started having battery and alternator issues. The team at Firestone Complete Auto Care was absolutely incredible—got me in right away, quickly diagnosed the problem, and had the parts delivered within 30 minutes. They had everything repaired and running like new in just a few hours. Outstanding customer service, fast turnaround, and truly saved our trip. Highly recommend!
