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About Business
For professional Car Repair care in Allentown, PA, Allentown, look no further than Firestone Complete Auto Care. Their team excels at delivering top-tier results for Tire shop, Auto air conditioning service, Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 4.1/5 rating based on 418 pieces of feedback. They have become an integral part of the Allentown, PA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Allentown, Firestone Complete Auto Care is ready to assist with your next project or repair.
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Google Reviews
Francesca Beal
★★★★★ I have nothing but good things to say about this particular Firestone. I just brought my truck in for a couple last-minute things, including a flat tire repair. They did a great job, they were very thorough and listened to my instructions, and still they had me out of there in an hour. The employees were super nice, especially Saimon. When I mentioned to Saimon that I appreciated the service with a smile, he gave credit to his manager Frank, whom he said puts an emphasis on giving customers a positive experience. I really like that he mentioned his manager; showing that commitment to a higher standard for customer service is a “team effort“. Which is something I think is commendable, and definitely worth mentioning in my review. I would definitely recommend this Firestone, I was very impressed and very appreciative that they took such good care of me on short notice right before the holiday. Outstanding service, I will definitely be coming back.
Ira Dounn
★★★★★ We came in with a leaking tire, and Frank and his team were excellent. They provided expert and affordable service, and great customer service. And it was quick! The location is very clean and comfortable. I would 10 out of 10 recommend! Thank you Frank and team! We are so grateful!
Debbie m
★☆☆☆☆ I actually have had good experiences using this Firestone so I made an appointment for a tune up on my SUV because it has been running different and has been running louder. They then called and I told them the issue so I continued to wait for my appointment. Upon arriving I was treated as if they didn't want to even deal with my issue and just told me to take it to the dealer because no engine lights came on?... I feel i wasted my whole day off of work thinking they were going to help me when I could've just went somewhere else instead of booking an appointment and explaining the issues I was having over the phone to them. Why not tell me over the phone what they said in person? I don't understand why if I'm willing to pay for a service then I get told to take it somewhere else? I'm trying to prevent my vehicle from breaking down on me or having serious issues from keep driving it. Now I have to wait for another appointment at my dealership which is on a day I don't even have off from work. Highly disappointed
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