About Business
Residents of Round Rock, TX, Round Rock have long trusted Firestone Complete Auto Care for their expert Car Repair needs. Whether you need assistance with Tire shop, Auto air conditioning service, Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 3.9/5 rating with 176 reviews. Throughout Round Rock, and particularly in Round Rock, TX, Firestone Complete Auto Care is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Firestone Complete Auto Care for any Car Repair inquiries or to schedule a visit to their Round Rock, TX facility.
Google Reviews
Rene Mtz
★★★★★
3 weeks ago
Huge thanks to Chris & Jon for getting my family back on the road while I was at work. i simply called in advance that they were on their way over and explained the issue. Team took good care of them, was able to get them in & out quite fast, since they didnt have an appointment.
Albert Daugherty
★
☆☆☆☆
5 months ago
I was here with one other guy who had been waiting a few hours before me. Took 3 hours to get my tires changed and then this is how they balanced the tire. Stacking weights is not correct.
Rose Mensing
★
☆☆☆☆
a month ago
I was there for 5 hours 10:45am-3:35 pm. Made appointment to change out wiper blades and 4 new tires.Why they would only carry 3 tires of the size needed, had to wait until they drove to Georgetown to get the 4th tire. They finally got tires mounted, alignment done and said my vehicle was ready!!! Drove away only to find out they did not change out my wiper blades that I paid for and was listed on my invoice. Drove back to the shop told manager on duty. He let the mechanic know and the mechanic looked at me and said just a minute while he moves the next customer’s car and I said; Ohhh no I’m not waiting until after the next customer!!! I need my wipers replaced now, you never finished the work on my car!! They need to check all work before releasing a vehicle, will not return to this location!
Ibrahim Alvi
★★★★★
2 months ago
Blake is a 5 star man. Absolutely honest and gave his best fixing new tires and checking the suspension for my Tesla Model 3 performance. Will definitely visit again for any issues. Look for blake and he will take care of you super well.
Jim Kuhn
★★★★★
4 months ago
Bought tires from this location months ago. Found a huge screw in my tire. Stopped in at 6:15pm on a week night. They had me out the door with a plug at no charge in 20 minutes. Top notch service! Lounge and bathrooms were nice and clean. Their tech went the extra mile for me so I could get back on schedule quickly.
Jaeden Peterson
★★
☆☆☆
a month ago
This was by far the worst vehicle repair experience I have ever had. My wife brought her car in for a simple belt replacement and they made her wait over 4 hours just to tell her they could not fix it that day. I brought the car in a couple days later and had to wait another 4 hours because they ordered the wrong part. They seem overall disorganized and not knowledgeable on how to diagnose and fix car issues. However, the manager was very helpful and apologetic and paid for the parts, which they didn’t have to do.
RR Tahoe
★★★★★
3 months ago
I worked with Alex the service and sales representative and Nathan the installer who did great work for me. Recently, I accidentally ordered the wrong size tires for my car but, Alex was able to get the larger tire size I need for slightly more. I was very pleased and I would not hesitate going back to this Firestone location for all of my car maintenance needs.
Sophia Calderon Tate
★★★★★
Edited 5 months ago
Matthew went to another store to get my type of tires. He stayed past his shift to take care of my car. I brought back my car for more service. Zach took care of me. I am so grateful I found a place I can trust. I can't thank you all enough!!! You save me every time 💚💙🩵
Dallas Humphreys
★★★★★
4 months ago
Really awesome staff! I had a slight wait when I got there but they were very communicative and polite! They even showed me my tire and why I was having problems with the car. They were really nice and I'm happy I went here!
Stefano Kwak
★★★★★
5 months ago
I made an appointment with Chris, the manager, and Mathew was the service advisor who helped me. Both of them provided excellent customer service. I came in for a complimentary alignment check, and they got it done really fast. The facility was clean, everyone was professional, and the whole experience was great. Thank you, Chris and Mathew, for taking care of me today.
Tiffanie Brinnel
★★★★★
6 months ago
My experience was awesome here. The staff are knowledgable and explained all details of our transaction and the issues we’re having with our vehicle. Tim Holt was the assistant helping me. He knew exactly what we needed to get us out the door quickly. He took the time to explain the price and why we needed a part replacement. I explained that I was heading out of town and he made sure I was out in a timely manner. The rest of the staff also check on me asking if I needed anything while I wait. I appreciate the hometown feel and friendly service. Hospitality goes a long way these days. Tim Holt is top notch! Any needs make sure and ask for him.
Ashley Logan
★★★★★
3 months ago
Very customer service oriented staff. Attentive and answered all questions warmly. The facilities are clean and safe.
Adam Wall
★★★★★
3 months ago
Blake, Alex, Zach, Matt, and Dustin are awesome! Thanks for taking care of my alignment and talking shop. Best of luck on all your project cars!
Rachel M
★★★★★
a year ago
Thank you Kyle for helping me choose a tire for my 08 Chevy Tahoe today after it shredded going through a local car wash on my way to work and thank you Jakob for putting on my brand new Bridgestone tire. You all got me in and out in an hour. Thank you 🙏 so much Firestone. I am very grateful for your help and expertise today.
Sarah S
★★★★★
6 months ago
I was expecting more of a headache when going in for my state inspection on my ten-year-old car, not only was the staff incredibly intelligent and knowledgeable but they were also just pleasant, friendly and an overall joy to work with. I decided to get my oil changed and tires rotated while being there as well and my car just has that “fresh” feeling. I will return back to them for service, to be honest I don’t even live in this area anymore and because I trust these guys so much I’ll drive specifically back to this shop for service because they do great work, nothing is overcharged
Jacob West
★★★★★
a month ago
Will always go to this Firestone. Blake the tech is so helpful and friendly. Thankful for how quickly he got my oil change done when I needed it in a rush.
Nydia Phone
★★
☆☆☆
5 months ago
Waited over two hours for tire installation and had to reschedule all our other appointments for the day. We scheduled our appointment at 1:00pm. Leaving at 4:30. I should have just gone to discount tires like I normally do. My error.
Josh
★★★★★
5 months ago
My Company used them for our Work vans. I can attest that the service is perfect and they are very communicative. So far I haven't had any lingering issues after a repair from this location. I would be bringing my personal vehicle here for any service.
Keaunna Hudson
★★★★★
2 months ago
I had a wonderful experience the team was able to get me in and out in no time. One specific team member who stuck out to me was Blake he was so helpful!
Rick Brinnel
★★★★★
6 months ago
My young daughter needed an inspection done on her car. Tim Holt at Firestone in Round Rock was amazing. He explained to my daughter everything about her car. Thank you Tim for taken the time to walk my daughter through this process. She felt very confident about this process. Tim the ROCKSTAR!!!!
