Firestone Complete Auto Care

Steven M

★★★★★

2 weeks ago

Robert R. the service manager was amazing. He was very welcoming and handled all my tire needs and reassured me and I left feeling confident about the service that was performed. Thank you Firestone for this and you are fortunate to have him as an employee.

sammi yu

★★★★★

a month ago

Bryan was the best! was quick to diagnose my flat tire, got me on the schedule, and my service was done within 30 minutes. I really appreciate his honesty and efficiency! I will be coming back for routine maintenance.

Greg Marick

★★★★★

2 months ago

We've been long-time customers of this Firestone Complete Auto Care. We keep coming back because the staff always treats us right. They do good work and trust them to work on our vehicles. Robert goes out of his way to be helpful and provide us with a great experience every time.

Diego Iturburo

★★★★★

a month ago

I had a great experience today I got an unexpected flat and I came in to ask for a quote for a tire, that took me in right away help my put a spare on and took care of me, robert gave me all the information I needed. and cynthia was the one that put the spare on for us, bryan who was I belive the manager came in and took care of us, like really took care of us! thank you guys for the quick and excellent service I felt like family

Josafat “Aldair” Dominguez

★★★★★

a month ago

Had a great experience! I had a slow leak in my driver’s rear tire, and they patched it up quickly. Professional and efficient service. Highly recommend.

dakota herring

★★★★★

3 months ago

Went in to get a lifetime alignment on my Range Rover and no one else around wanted to do it except these guys! Spoke with Brian and he was a huge help and his hospitality and customer service was awesome!! Me and my brother have our dealers license and have struggled to find a decent alignment shop or just repair shop in general that does the job correctly and has honest good people. We don’t have to look anymore, thank god for Brian and Firestone, would 1,000,000% recommend this place to anyone needing some work done on their car!! Appreciate it Brian 🤘🏼👊🏻

Eric K

★☆☆☆☆

a month ago

I made an appointment a week in advance and arrived at 8 AM as scheduled. However, I was told it would take 3–4 hours for a simple oil change, tire rotation, and cabin air filter replacement. If the shop is that busy, appointments should be scheduled more realistically. I ended up going to another shop, and they completed everything in 40 minutes. I value my time, and long wait times like this are unacceptable. Unfortunately, I won’t be returning.

Scott Koehler

★★★★★

3 months ago

Dealt with Brian. He was super quick and honest and I felt very comfortable with him. Sometimes you feel like you’re getting sold a bill of goods at these types of places. This was NOT the case. Will definitely be coming back and starting and ending my tire journey here next time I’m in need! Thank you.

Cecilia Gaeta

★★★★★

7 months ago

I can’t recommend Robert @ Firestone enough. From my initial call, up until I departed the shop, he made me feel comfortable and confident about their service. Robert you are an Angel. Thank you so much for everything!! I highly recommend Firestone to anyone looking for an easy and stress free Tire/Service process.

Pancha Pistolas

★★☆☆☆

a month ago

I made an appointment the day before to get a Lyft vehicle inspection and I waited four hours for it. If you want a good price for it you have to apply for their credit card. They also didn't pass my wipers and they've been working fine.

Yovana Delgado

★★★★★

5 months ago

Great service. Robert is great. Very knowledgeable. He treats people the right way and not doesn’t see you as business. Very honest man & will do the necessary to your vehicle without overcharging. He even helped me assemble my baby stroller. I love coming to places where you are treated like family. Will be coming back here.

Joey Ma

★★★★★

3 months ago

Love their lifetime alignment package, and that they genuinely care for my car. Sure, they’re a business, but I’m gonna consider them over Costco in the future. Very disappointed with Costco when I asked for tire patch and rotation, Costco did neither and I wasted 3 hours. Yet this store is winning my business each time I interact with the employees. Professional and friendly.

YTPaPi Jxui2006

★★★★★

2 months ago

Eric was my technician and he did an amazing job patching my tire. I couldn’t have asked for a better technician to work on my car. Cynthia the service advisor was extremely nice and helpful.

TJ Sheridan

★★★★★

4 months ago

I would like to recommend the excellent service that I received from Firestone Complete Auto Care in Brea on Imperial Highway. The manager, Bryan, knows how to listen carefully and provide solutions that saved me lots of money. I own a low mileage Cadillac that required some service. If I had taken the vehicle to the Cadillac dealer that I bought it from, it would have been hundreds more than I paid here. The service was great and I enjoy the savings. Thanks to Bryan I won't go anywhere else.

Adam Campos

★★★★★

3 weeks ago

Robert and Erik were extremely helpful in getting my set of tires. They were informative, highly knowledgeable, and courteous. Highly recommend this place!

Lauren Guzman

★★★★★

2 months ago

The manager, Bryan, and his staff were welcoming and responsive. I needed to wait for my car in store and they completed my service as quickly as they could with clear communication about timing and at an affordable price. I plan to return to this location in the future. Thank you!

Samy E.

★★★★★

3 months ago

I’ve been coming here since I bought my Tesla, and the service has been consistently outstanding. The team is friendly, professional, and truly goes above and beyond. I highly recommend them and will continue bringing my car here for service. Thank you to the entire staff and team!