First Choice Automotive Repair

alejandra barraza

★★★★★

6 months ago

I recently visited Brake Plus on W Stan Schlueter loop for help with my brakes, and I couldn’t be more satisfied with the service I received. From start to finish, the team was professional, honest, and incredibly helpful. Charles, the store manager, truly stood out. He showed exceptional integrity and went out of his way to make sure I understood exactly what was going on with my vehicle. There was no pressure, no upselling just honest, clear communication and top-notch customer service. It’s rare these days to find a place where you feel genuinely comfortable and taken care of, but that’s exactly how I felt here. Charles and his team earned my trust, and I’ll definitely be coming back for any future maintenance needs. Highly recommend this shop to anyone looking for quality work and real customer

Greg Bradle

★★★★★

8 months ago

Service advisor Alex Munoz and Eric were both great to work with. They are very good with communication, and did an excellent thorough inspection of the van I had just purchased.

Markeith Persons

★☆☆☆☆

3 months ago

Went in for a tune-up and and an A/C diagnostic. Parts from this place are extremely high. Quote for an A/C compressor was over 800 for the part and they also charged me almost 400 for 4 spark plugs . That’s not even the kicker, after picking my car up the check engine light was on. It definitely was not on when I dropped it off.

Keegan Jackson

★★☆☆☆

2 months ago

Charged my wife $600 for a new battery lol obviously we said no and changed it at home. The issue with my car was an AV control module & an accessory relay. They wanted the quick cash. 2023 Nissan Rogue.

Billy Stillson

★★★★★

3 months ago

These guys are awesome! They got me in quickly with no appointment and fixed my car same day. They even have financing available and gave a 5 year warranty! Thank you Eric!

True Texan

★★★★★

7 years ago

If you're looking for a high quality professional automotive repairs, and upgrades, then you're in the right place. Every one who works here are very courteous and helpful. They treat your vehicle like it was there own. Matt Davis the service advisor is extremely knowledgeable and professional. If you have any questions about your vehicle, he can answer any questions or concerns, and help you any way he can. Best of all he doesn't b.s. you like so many other so called service centers do. Steve Potier in my opinion is a mechanical genius. He not only did an excellent job on the repairs I needed, but quickly spotted, and diagnosed some issues that I have been having with my vehicle , and helped me out with maintenance tips. Does this business stand behind there work? ,, well let's put it this way. They guarantee all their repairs for five years.... yeah you heard it,,,, FIVE YEARS!!!!! Amazing. I highly recommend Excessive performance to anyone who wants the job done right the first time, at reasonable prices, and in a timely manner. I know that I will never take my vehicles to any other place. Just wish I had found them sooner.

Mario Rotgers

★★★★★

a year ago

I brought my 2004 Ford Sport to here for some issues, and I couldn't be happier with the experience. I needed new tires, a wheel balance, an alignment, and to top it all off, I had a pesky coolant leak that needed diagnosing and fixing. From the moment I walked in, the staff was incredibly friendly and professional. Eric at the front desk was super helpful. He listened to my concerns and thoroughly explained the work that needed to be done. The pricing was fair and transparent, with no hidden fees or surprises. I truly appreciated their honesty and commitment to quality work. My car with 275k miles now drives like a dream! The alignment is spot-on, the tires are smooth and quiet, and the coolant leak is completely resolved. I have complete confidence in the work that was done. I highly recommend them to anyone looking for reliable and trustworthy auto service. They've earned a customer for life!

DavidClark

★★★★★

a month ago

Very good and quality work. Work is done quicker and better than 99% of the shops around. Definitely suggest using First Choice Auto and ask for Eric.

Dominick Isaac

★★★★★

a month ago

Alex took great care of me! Got my car back up and running quick and backed the repairs with a 5 year warranty!

Kandice Bush

★★★★★

9 months ago

I recently had the pleasure of taking my car in for AC repairs, and I couldn't be more satisfied with the experience. From start to finish, Eric demonstrated exceptional professionalism and expertise. He took the time to thoroughly assess the issue and explained the recommended repairs clearly, ensuring I understood every aspect of the process. What stood out the most was the fair pricing. I was pleasantly surprised at how competitive their rates were, especially considering the quality of service provided. The AC was fixed promptly, and I can now enjoy a comfortable driving experience without any issues. I highly recommend this service for anyone in need of car maintenance. Eric's dedication to customer satisfaction and high-quality workmanship truly sets this place apart. Thank you for a job well done!

Jesse Thomson

★★★★★

11 months ago

First choice Automotive Repair was amazing. I needed an oil change, tire rotation, and coolent flush for my Ford Fusion. Right away Eric was super helpful in figuring out a time that worked and I was able to get my car to them same day within 30 minutes of making the call. I had to be at work in less than 2 hours and they made it a priority it was done in an hour and they did not disappoint. Really easy with good prices and super convenient. Five stars no doubt. Thanks Eric!

Dustin Coleman

★★★★★

2 months ago

This is the 3rd vehicle ive brought to them. They have been helpful from first speaking with Eric up front to the technician that did the work. Thank yall for taking care of my vehicles.

Paul Intifo

★★★★★

4 months ago

So i honestly loved how i was welcomed even though i was mad when my car broke down. And also love how my car was repaired within just 24 hours. Thank you first choice automotive repair.

Keisha Williams

★★★★★

a year ago

My experience at 1st Cho🔧ce Auto was amazining. Eric took care of me like I was apart of his family. He took the time to explain every detail that was going on with my car. I abosultly love the fact that mothing is hidden in the cost! They send you the diagnosis and give you a chance to decide what work you want done. Eric is an awesome representative for the company! I can not leave without saying! When I went to pick up my car the rest of the team was just how I imagined them, warm and friendly. I can see why this team would be my 1st choice in taking car of my cars. I will recommend them to all my friends and family or anyone that I see in the need for repairs. Oh! And did I say they got my car done in 24 hours! Yes I did not miss a beat on driving in my car, compared to other shops that told me minimum two weeks or more. Thank you Eric and team you guys are the best!

Sky Brawley

★★★★★

3 weeks ago

Eric took care of my car in such a timely manner, couldn’t ask for better, place to take my car fast and kept me informed all the way!

Ashley Doyle

★★★★★

9 months ago

I was initially stressed about my car's moderate coolant leak, but First Choice Auto Repair exceeded my expectations. After checking reviews for top-rated places in Killeen, I gave them a shot — and I’m so glad I did. Eric clearly explained the repair and patiently answered all my questions. The entire team was helpful, knowledgeable, and professional. Everyone took the time to make sure I felt informed and at ease. They resolved the issue and offered a great warranty, which gave me real peace of mind. My only regret is not finding them sooner!

Ernie Ratliff

★★★★★

a year ago

I've been coming to first choice for about 6years now and they never let me down.they are the only shop I will deal with.the people there are very nice and professional. I highly recommend to anyone one this is the place to bring your vehicle to get work done. Thank you Billy and eric..