About Business
First Class Automotive is a highly-reputable Car Repair service provider based in Raleigh, NC. First Class Automotive covers all facets of the Car Repair industry, with a focus on Auto repair shop, Mechanic, Auto tune up service. With over 343 reviews and an average rating of 4.9/5, First Class Automotive is a trusted name in the industry. Their presence in Raleigh, NC ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Patricia Cotton
★★★★★
3 months ago
Initial warm welcome, everyone was very generous. They gave me an honest breakdown of the issue I was having with my vehicle. They did exactly what they said they would do. I went to pick up, satisfied with price, they washed my vehicle and pulled it to the front. Top service for sure and they treat you with respect. That was my first visit and I’ve already set a date to take my other vehicle in for service. HIGHLY RECOMMEND!!
Iliya Sokolovsky
★★★★★
3 months ago
I brought my BMW X5 to 1st Class Automotive for service and had a great experience from start to finish. They were quick, professional, and kept me updated the whole time. They even set me up with a loaner, which made everything much easier. I didn’t buy a car from them, but the service I received was top tier. I’ll be coming back for anything my BMW needs.
John Sherbin II
★★★★★
a month ago
When a problem won’t reoccur when you bring it in - that’s when you need an ongoing history with a great mechanic. They know your vehicle and its maintenance & repair history. They’ll find it and recommend “must” & “should” repairs. No pressure. They’ve NEVER let me down. They EARN the longtime relationship AND the accolades.
Kaile Gunter
★★★★★
4 months ago
I have always left as a satisfied customer after getting my car serviced here. Yesterday there was an issue I had with my method of pay and the manager Chelsea was extremely kind. She treated me as a human being and with respect. With her help and the two front desk teammates Shaggy and Tyler, we were able to take care of my car. I appreciate it and will continue to refer people here!!!
Andrew Williams
★★★★★
5 months ago
I recently brought my 2009 Nissan Maxima to First Class Automotive, and I couldn’t be more satisfied with the service. The team was professional, knowledgeable, and took the time to explain everything clearly. They diagnosed the issue quickly and had my car running smoothly again in no time. What really stood out was their honesty and attention to detail no unnecessary upsells, just genuine care for both the customer and the vehicle. My Maxima drives like new now, and I definitely plan to return for future maintenance. Highly recommend First Class Automotive to anyone who wants reliable, trustworthy service and great customer care!
Julia Zeigler
★★★★★
2 months ago
So thankful to have found 1st Class Automotive. They are the BEST and most TRUSTWORTHY repair shop I have ever used. Everyone there feels like working with family. I highly recommend them to anyone!
Allyssa Murray
★★★★★
4 months ago
First time at 1st Class Automotive and was very impressed! Everyone I talked to was friendly, attentive, and honest. The facility was clean. The prices were great. All around great experience and will be taking all of our cars here from now on!
Damien Jackson
★★★★★
a month ago
I'm highly pleased with the professionalism and communication. Staff is extremely knowledgeable and responsive to any questions immediately. I'll only take my car here for all services.
Tessa Uppstrom
★★★★★
6 months ago
I called and spoke with Chris. He was super pleasant and I let him know that this was the only day I had off and needed a quick oil change. He didn’t have anymore appointments for the day, but was able to fit me in. The customer service is impeccable and everyone is super nice and informative. They let me know a couple things they had seen that could be addressed later. They provided pictures and just did an overall great job. Thank you!
John Quinn
★★★★★
7 months ago
Not many times in my life have I said getting my car worked on was actually a pleasure—but this time it truly was! First Class Automotive went above and beyond. If I could give them a 10, I’d give them a 10 without hesitation. Every single person I spoke with was kind, helpful, and completely service-oriented. Highly, highly recommend them if you want your BMW (or any car) taken care of the right way! 🚘✨
tennisfan
★★★★★
7 months ago
Excellent job!! My beautiful, much loved classic car drives like new ... AND is simply gorgeous on the exterior too. I had forgotten what a smooth, powerful ride she had. Thank you for bringing life back to the old girl. 1st Class job by a 1st Class staff!!!
Scott Iden
★★★★★
a month ago
It really is a five star experience every time I need service or repairs. Honest folks doing a great job with customer service!
David and Kelly Eggebeen
★★★★★
9 months ago
We had a great experience here! From start to finish, communication was excellent—they kept us informed every step of the way. The shop itself was clean and welcoming, with a comfortable customer waiting area and complimentary drinks, which was a nice touch. The team really took the time to listen to the issues we were experiencing. After inspecting the car, they clearly explained what they found and gave thoughtful recommendations without any pressure.
Jack Tomlinson
★★★★★
a month ago
Found my new trusted mechanic! Excellent customer service and fair pricing. Highly recommend!
Nancy Marlowe
★★★★★
5 months ago
They let you know what the problem is and the price before any service is done.First Class Automotive is the best they make you feel welcomed and satisfied. Thanks you guys for repairing my car and making me feel special
Corkey Devlin
★★★★★
4 months ago
First Class Automotive lives up to their name! FCA has serviced my MINI Coopers for about ten years (maybe more). Stellar team on many levels!
Michael Gilbert
★★★★★
a month ago
Finally a trusted mechanic! We have taken our fleet vehicles to many mechanics over the past couple of years and this one is by far the best and what we were looking for.
Noell Hules
★★★★★
a year ago
I had a fantastic experience at this auto shop. Their service was prompt and honest. I felt confident in their recommendations and appreciated their transparency. I highly recommend them for anyone looking for reliable automotive service!
Gary Prager
★★★★★
7 months ago
Brought my 450GLE in for an oil change and have them check my AC. They serviced my car and told me my AC was fine. Probably could have charged me for the evaluation but they didn't. This company exemplifies quality customer service. Best in Raleigh
Kenneth Johnson
★★★★★
6 months ago
Great service straightforward with what my vehicle needed. Completed in a timely manner and drove me back to work. I am former auto technician and could not have scripted a better experience as consumer.
