Google Reviews
Joe Mo
★★★★★
6 years ago
First rate shop. Rebuilt my TJ transmission and both rear axle shafts. Had it done in only a couple days. Super nice people, great rates, and quick turn around time, great communication... I have found my new mechanic shop. I recommend them to everyone.
Howard Glaberson
★★★★★
6 years ago
I brought my Honda CRV to the shop as a first time customer. I was greeted by the owners of the shop who were friendly and listened to me regarding my vehicle complaint. I was not sure if it was a tire or a transmission issue. The owner took my vehicle for a ride and diagnosed my problem. They were very honest and were reasonable regarding my fee. I highly recommend First Gear for your automotive needs if you want a business owner with integrity and who is a professional at their trade.
Kevin Glonek
★★★★★
6 years ago
We received quotes from multiple transmission shops in the area and First Gear's quote was significantly lower than all of the others. Because of our unique make and model, it took two weeks for them to ship in all of the necessary parts to complete the repair. After we picked up our vehicle the first time, there was still an issue. The owners of First gear towed our vehicle back to their shop and fixed it, true to their warranty, free of cost. Our transmission now works flawlessly and we couldn't be more happy with the service we received. Thank you Pete and Dawn!
Russ Nuckolls
★★★★★
2 years ago
Replaced manual transmission, clutch, pressure plate, clutch slave, master cylinder, changed front & rear gear ratio’s, upgraded exhaust & cooling fan unit. EXCELLENT Work. FAST Service. Pete, the Owner, and his entire staff are the BEST. They are Jeep People that drive Jeeps, that CARE about You & Your Jeep. The EXPERTS You want working on Your vehicle, especially Jeeps! FIVE STARS PLUS!!!
Paul Davis
★★★★★
6 years ago
I took Toyota FJ Cruiser with 167K miles to 1st Gear Transmission to get the rear differential rebuilt, axle bearings replaced and front CV axles replaced. They did a phenomenal job. It is whisper quiet now, they turned it around very quickly and I couldn't be happier. In just one experience, they've gained my trust and repeat business. They are family owned, very personable, honest and experts in this work. I highly recommend this auto shop.
Andrew Kamekona
★★★★★
5 years ago
Overall good experience. They were able to diagnose and repair issues with my transmission in a timely manner. They were honest and the repairs were necessary, but the mark-up costs appear to be significantly higher than usual. However, they did inform me of the price prior to completing the job. Thus, I was afforded the opportunity to conduct due diligence and chose not to. I would definitely return in the future and highly recommend their expertise.
T.J. Couch
★★★★★
5 years ago
I delivered my vehicle, on a tow truck, without a scheduled appointment, and yet, 3 hours later they called me with a list of repairs, a timeline, and a n estimate of cost. After giving the "OK" to do the repairs, they were completed. They called me to let me know when ordered parts would arrive and let me know how the shipping schedule would change the completion date. Which is to say, I was fully informed and "kept in the loop." This quality goes a long way in my book. After receiving my vehicle back, and immediately flogging it on the Interstate, it ran like a Swiss watch. Their pricing is honest and fair. The vehicle they worked on was a highly modified Jeep. When I picked it up, I dropped of a '67 Jeep that also needs some love without hesitation. I highly recommend this business.
W
★★★★★
11 months ago
The most honest and upfront. They kept me involved and explained everything I asked about. I was referred here and I will be referring others. Lisa and Pete are excellent at what they do and their mechanics care about their work. Thank you to everyone involved!!
Patrick Schippers
★★★★★
7 months ago
Always amazing service and fair prices, I always love bringing my jeep here and they always deliver great work and service
John
★★★★★
2 years ago
This shop is awesome! Mrs. Lisa is a sweetheart and they have always been honest with me. In fact, my first time visiting here I came in from another shop who swore my 2011 Jeep Grand Cherokee transmission was done for. I basically came in telling them what I was told and expecting the worst. Transmission ended up being just fine but appreciate their honesty very much. Excellent shop and even better people.
Carl Clime
★★★★★
5 years ago
These are good people. They know what they're doing. The Owners are great and it's a family business. The guys in the shop are top notch mechanics. I had my Jeep re-geared with a full master-rebuild kit from Yukon Gear and the shop, threw in the Yukon, Nodular Iron Differential covers; for the SAME price, another shop wanted, without them. After the 500 mile break-in of the new gears, I changed the gear oil and there was only the normal amount of metal in the oil, that is always associated with new gears. With a fresh batch of oil, the gears are still nice and quiet after another 1,000 miles! It's nice to spend your money, with people who know what they're doing!!! I asked them to look things over with the Jeep and give me an estimate of what they felt were important issues to address, in the future. They did, and the estimate is very reasonable! Larry, (owner) showed me around the shop and walked me through their normal, transmission rebuild procedure and I think, it's as good, if not better, than anyone else in the business. I'm an industrial mechanic with 35 years of experience, and I can tell when people are guessing and when they are knowledgeable about their trade. These are good people. They know their business. Larry, his wife Dawn and daughter Melissa, were a pleasure to meet and do business with! I'm very happy with my experience!
Tom
★★
☆☆☆
Edited 5 years ago
Expect To Come Back (Not In A Good Way) I asked a local Jeep group who was a good mechanic in the area and numerous people told me about Firstgear. I gave them a call to get both our differentials serviced & both leaking pinion seals replaced. Everyone was friendly, the price was good, the work performed looked great, & they had it done in half a day.. which was all fine and dandy. Unfortunately however the seals started leaking after a little over 3 months. When I gave them a call they said that was normal wear and tear for off roading, so I just decided to go elsewhere. Especially when I knew I hadn't been off road after the work other than some dirt / gravel national forest roads. I had to have the work redone at another shop and those seals were still good when I regeared almost a year later. Not only did I have problems, but unfortunately before our seals went out I recommended them to two of my buddies. Both of which had to go back several times to get things corrected after they did the work. One was a whole transmission rebuild.. not like it was a cheap bill. I would NEVER recommend this shop. I decided to come edit my original review after those experiences and it pains me to do so as they were friendly and a small shop, hence why I left 2 stars still.
ben evans
★★★★★
6 years ago
Did my 2010 Chevrolet Suburban transmission install. Awesome work had my truck up and running in less then a week. Great prices, Great work, Dawn in the offices is awesome and they have military Discount. Quickly becoming my favorite shop for my suburban.
Torie Rene
★★★★★
2 years ago
They did a great job installing my bumper guard! Fast and friendly service. We are repeat customers, they treat you right! I’ll be back in a few weeks for the back bumper install!
Lannie Myers
★★★★★
2 months ago
Great work! Mark and the team are wonderful folks! We brought both of our Jeeps in and had work done on them. Fair prices and quality work!
Mark Moclair
★★★★★
6 months ago
Pete and Dawn were great at First Gear. They took on a big job with my '99 4Runner. The car runs great and they had it done in a timely fashion with the estimate. Pricing was more than fair for the quality of work they did. I would highly recommend First Gear for any car troubles that come your way.
Nicholas Clisby
★★★★★
6 months ago
First Gear has given nothing but superior service to me and my 2015 Jeep Wrangler. Everything from replacing brake pads to a new engine when mine blew. They’re fast and honest with all their work. From showing you what’s wrong to giving the best prices possible. I have been dealing with them for about three years now and drive all the way from Davenport just for their service. I have referred several people to this shop and have never heard a complaint from any of them, only compliments.
Ashley
★★★★★
6 months ago
Big shoutout to First Gear Transmission & Auto Repair! They did an amazing job on my vehicle professional, honest, and fast. From the moment I walked in, the staff treated me with respect and kept me updated every step of the way. My car runs smoother than ever, and I couldn’t be happier with the results. If you’re looking for a shop that truly cares about their customers and takes pride in their work, I highly recommend First Gear. Reliable service, fair prices, and top quality work what more could you ask for. Thank you again to the whole team for getting me back on the road with confidence.
Marie Hope
★★★★★
a month ago
Very pleased with the service I received at First Gear I just moved to Brandon and had three other repair shops look at my car and give me either overpriced estimates or provide shoddy work before I found First Gear Transmission. From the first phone call Mark was helpful and efficient. I thought I had a problem with my transmission but they tested it and told me it was fine. Replaced 2 filters and fixed my brake light. The service was super quick and very reasonably priced. I feel good that I have found a mechanic that I can trust to be skilled and honest, very hard to find these days
