About Business
Fix Auto Columbus is a highly-reputable Car Repair service provider based in Columbus, OH. Fix Auto Columbus covers all facets of the Car Repair industry, with a focus on Auto body shop, Auto dent removal service, Auto restoration service. With over 250 reviews and an average rating of 4.8/5, Fix Auto Columbus is a trusted name in the industry. Their presence in Columbus, OH ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Tori Farrell
★★★★★
Edited 2 months ago
Quoted 1 week for full bumper repair and was completed on time with outstanding results! Highly recommend fix auto columbus for great communication and beautiful work!
Danielle Folwell
★★
☆☆☆
5 months ago
Fix Auto was helpful in coordinating with my insurance company following my vehicle being declared a total loss, and I appreciated their communication throughout the process. However, during my first inspection of the vehicle—approximately two months after it had been in their possession—I discovered a medical marijuana container under the front passenger seat, and the interior had a very strong odor of marijuana. This was extremely disappointing and concerning, as I expected my vehicle to be treated with professionalism and respect, even though it was totaled. While their assistance with the insurance process was satisfactory, the condition in which I found my vehicle significantly diminished my confidence in their standards of care.
Barb Norris
★★★★★
3 weeks ago
Fix Auto is top notch! The service, communication, and support was outstanding. I’ve never had such a positive experience with auto repair. They made my baby beautiful again - inside and out!
Mary Tanksley
★★★★★
a month ago
Fix Auto Columbus fixed my car and I can't express how fantastic they are! They got my car in earlier thank expected and finished in a reasonable amount of time.They exceeded five star service.They were warm and welcoming...professional and very kind.I recommend this shop if you want exceptional service. THANK YOU FIX AUTO FOR OUTSTANDING SERVICE!
KeSeana Perrin (Seana)
★★★★★
2 months ago
My experience with Fix Auto was amazing! Hopefully, I don’t have to see them again but if another unforeseen circumstance was to happen, I’d be back in a heartbeat. They made the back of my car look like new! I appreciate them going above and beyond and cleaning the outside of my vehicle. The customer service was a bonus, everyone I came into contact with was a light!
Jennifer Kelley
★★
☆☆☆
2 weeks ago
Here's the thing I took my truck. to flex auto. After I got into my accident, I picked my truck up. I realized that the door was offline i took the truck back to be fixed. They did try to fix it. When I took my truck to go wash it. I realize that the door was still offline, and it started leaking water in my truck, then when it rained outside. It was still licking water that just goes to show that they kept the same door from the accident. They didn't change it out. I am unsatisfied.
Scott S
★★★★★
Edited a year ago
Fix Auto Columbus has a staff full of consumate professionals. They kept me posted with regard to every step of the Progress of the repair. Fix staff is polite, professional and courteous, Most importantly the finished product is impeccable and comes with a lifetime warranty for as long as I own the vehicle.
Ken Rhinehart
★★★★★
4 months ago
Went in for some damage of a side mirror, hood, bumper and they were great. The pointed out damage that I didn’t notice. They worked great with my insurance company. They went above and beyond to get it fixed right. They treated my truck like it was the own. I would highly recommend them to anyone. Ken Rhinehart
Lu
★★★★★
a month ago
Took my vehicle here during a claim. It was quick and easy and they fixed my vehicle way earlier than expected. Would recommend them.
Erik G
★★★★★
5 months ago
Listen, I was in a construction zone and got a bucket dropped off a truck and I hit it 60 mph. They got my car in right away, parts ordered, in and out in a week. Once I dropped my car off less than 3 days. They took care of me and I highly suggest using this auto body shop. I'd say it's very clean, organized, welcoming, and best of all super fast. Thank you Fix Auto
daryl reynolds
★★★★★
4 months ago
Everyone was helpful and they knew their job. My car looked great. It was a good experience as good as it could be when your car is getting repaired.
Alan & Susanne Spinney
★★★★★
a year ago
A great experience with Fix Auto for such a bummer event as a car accident. Lisa, Jamie and others were very professional and explained the process and costs clearly, and are super nice people! And the body shop technicians did a fantastic job. The 10-year-old car looks like new!
Renee Mitchell
★★★★★
2 years ago
I was recently involved in an accident. Someone turned in front of me. I've never been in an accident so this was all new to me. I'm beyond happy with the service I received. I got updates the whole time about my car. When I picked it up I was extremely pleased with how my car looked. It was fixed like it was brand new I couldn't even tell where it happened at. My car was all shiny and cleaned. I got in my car and it was cleaned and smelled brand new!! Many thanks for the AWESOME JOB!!! Amazing service 👏 🙌
Alice Gardner
★★★★★
4 months ago
This, unfortunately, is the 2nd time I've used them for repairs on my vehicle. They do great work, keep you apprised of what's going on and clean and shine your vehicle before they return it to you. Looking better than new.
Mary Ann Poirier
★★★★★
4 months ago
They did a great job and even cleaned up my car! They cleaned the outside, and wiped down my dash, and interior windshield. That was a great surprise!
Greg White
★★★★★
5 months ago
I appreciated receiving regular text message updates with the status of the vehicle. It was also good that it was completed on the day promised. I would definitely recommend this shop to others.
Jacqueline Thorpe
★★★★★
8 months ago
Fix Auto is awesome. After a minor incident with my car, they coordinated with my insurance to get my car fixed ASAP and even helped coordinate with Enterprise to get me a rental. They kept me informed every step of the way. The quality of work was excellent and should, heaven forbid, I ever had another incident, they would be my go-to to fix it. The staff is extremely friendly and responsive, too. If I could rate them higher than 5 stars I would. Highly recommended!
Jorge Padilla
★★★★★
8 months ago
Repairs was professional and services excellent. They were fast and informative throughout the process of the repair .
Tamara Whitlow
★★★★★
a year ago
My car was damaged by hail a couple weeks ago and my insurance company suggested Fix Auto and I so glad they did. They were professional, friendly and fast. They had my car for only 4 days and I had so much damage but it looks brand new. They took the time to explain all they had worked on and answered all questions that I had with no hesitation. I would definitely recommend this body shop to anyone. Side note: Lisa in the office made me believe in customer service again. Kudos to her too.
m smith
★★★★★
8 months ago
This place ROCKS! They are professional and do great work. Lisa will tell you when your car will be ready and it is. I had to follow up due to a part issue. Not their fault and they were like, we'll stand by our work. No doubt they are highly recommended.
