Google Reviews
Las Vegas Dudley
★★★★★
2 months ago
Best Jeep service department in the greater Denver area. New to the area and they made me comfortable! That is all because of the team there to assist you. Gavin is amazing and has taken care of me (and my Jeep) wonderfully! Give him a call...he will answer and get it done!
Carla Correa G
★
☆☆☆☆
4 months ago
Our experience with this service department has been extremely disappointing and frustrating. We took our Jeep in for repairs, and the vehicle ended up staying there for an entire month. At the beginning, they did not offer a rental because they “didn’t know how long the repair would take.” My husband handled most of the communication, but the few times I called, I felt dismissed, ignored, or spoken to with sarcastic responses—such as, “That’s why we gave you a rental car,” even though the rental was only offered after our Jeep had already been there for three weeks with no clear explanation for the delay. When we finally got the car back, within a day or two new issues appeared: a burning smell and a major leak. We returned it, and although they did assume responsibility and agreed to repair it again without charging us, the results were still unacceptable. After the second repair, the same issues continued. Once more, they kept the vehicle, repaired it, and returned it to us—yet the Jeep continues to show problems and is leaking again. So now, after three attempts, we are still dealing with unresolved issues. We have spent money on the original repair, on transportation during the long delays, and we have had to cancel daily activities due to not having a reliable vehicle. More importantly, we have been driving in fear, hoping the car was safe after each repair—only to discover that it was not. At this point, this situation is not just inconvenient—it is dangerous. Our safety and our family’s safety are directly involved. Releasing a vehicle multiple times with ongoing mechanical failures is unacceptable, and it raises serious liability concerns. A situation like this could easily justify a legal action or lawsuit, especially if the repeated negligence results in an accident or further damages. The first repair tested our patience. The second repair tested our good faith. The third repair is completely unacceptable. Even though they did assume responsibility and did not charge us again, the repeated failure to properly fix our vehicle has forced us to seek another repair shop—meaning we will now have to pay again for a repair that should have been done correctly the first time. This entire experience has cost us time, money, inconvenience, and peace of mind.
Leo
★★★★★
2 months ago
Gavin squeezed in an oil change, filter replacements, and tire rotation on short notice with a friendly manner. We were heading out for a mountain trip in our Gladiator and realized at the last minute we were due for maintenance. We love the friendly and honest service at Fowler of Boulder and we are happy to drive there from Denver.
Justin Van Houten
★★★
☆☆
4 months ago
I purchased a 2024 Wrangler from them last year. The drop in oil changes have been great. I had a warranty issue with the rear seat cover, which was quickly resolved. I now have another warranty issue with an O2 sensor alert, which has been difficult to schedule. I am disappointed at the lack of communication. I did not receive any notice(email or text) of my first two appointments. I had to skip the first appointment since I did not get back in town in time.. For my second appointment, I must have put the wrong date in my calendar, since when I showed up, the appointment was for the following week, when I wasn't available. My last two cars were with GM, and they had much better communications with alerts, appointment reminders, and such. Maybe I'm not signed up, but when I ask at the dealership, they don't give me much advice.
Sara Wissner
★★★★★
4 months ago
Amazing experience! The team at Jeep Fowler was incredibly friendly and made the whole process stress-free. They listened to what I wanted, walked me through every option, and never made me feel rushed. I left with a vehicle I love and genuinely felt taken care of. Highly recommend!
Bubbles
★★★★★
Edited a month ago
Great experience buying the new whip! Happened to be a Lexus from a trade in. It was a vehicle I had been in the lookout for, and one happened to pop up at Fowler. Connor and Brayden thank you for selling the car to a girl dressed like Adam Sandler (and for the honorary Jeep duck 🖤)
Kevin
★★★★★
a month ago
I think that Matt was very knowledgable and honest. He did a great job getting us into our new Jeep. Very nice buying experience. The vehicle has exceeded our expectations (in the couple of days that we have owned it). Thanks Matt.
Derek Leslie
★
☆☆☆☆
2 months ago
Avoid This Service Dept. / Dealership — Not Worth the Hassle Bottom line: poor communication, long delays, staffing issues, and a lack of confidence in the service team. There are far better options—save yourself the time, frustration, and risk and go somewhere else. I would strongly recommend avoiding this dealership for service. From start to finish, the experience was frustrating and unprofessional. Their phone system simply doesn’t work. I spent over a week trying to get a service appointment—calling repeatedly, leaving messages that were never returned, reaching out to sales, and even contacting a manager. No follow-up. No accountability. When I finally showed up in person, it took over 30 minutes just to attempt to check my vehicle in. I was told to “bear with them” because they can’t hire enough people, but by that point my oil change should have already been completed based on the quoted 45–60 minute window. Instead, nothing had even started. The service bay itself was chaotic—multiple customers waiting, wrong parts ordered, people standing around with no clear direction. It honestly looked like there’s been significant turnover for a long time, and the technicians working on vehicles appeared extremely inexperienced. That alone made me uncomfortable trusting them with my car. I ultimately left without service and went elsewhere, where I was taken immediately, paid significantly less, and had the work done quickly and professionally.
Callen Sapien
★★
☆☆☆
2 months ago
We thought we had a great deal and a great experience, but it was not. Was sold a premium vehicle and we understand buyer beware but if there were not covered up my mechanic says it was boarder line. He thinks it was covered up though. A couple months later I have about $4,000 in work that was needed. Including an oil leak that the mechanic said had a band-aid, bad shocks, and a bad battery. Definitely took the shine off and I will go from recommending to telling people to avoid this place
Cesar Carreno
★
☆☆☆☆
a month ago
Be very careful when purchasing a vehicle at this dealership. I purchased a truck 9/3/2025. It took almost 5 month to register it. They were full of excuses. Now today I’m finding out that the contracts I purchased (windshield, extended warranty and gap) were never purchased by this dealership. I called the number on the contract and insurance company doesn’t have any record of me purchasing any contracts. Spent my over 5k in contracts. I keep getting the run around from them. Please think twice before buying here. SCAMMERS!! I highly recommend you double check to make sure any contracts you purchased at this dealership are actually valid. I still can’t get any answers from the GM Phill Piefer hasn’t responded.
Annette Stelmack
★★★★★
7 months ago
Bill & the service department team are outstanding! Providing high level expertise, technical proficiency, clear communication and thoroughness with a friendly, kind approach to customer service. We have been clients for decades and only take our Jeeps to Fowler!! Thank you for being in our community!!
Laura Landon
★★★★★
3 weeks ago
New to the area and spent some time searching for a good Jeep service department. I drove an extra distance to try this one. Service was friendly and quick. Exceeded my expectations. Not too many places do that anymore. Thanks for everything.
Mike Schmidt (schmidy)
★★★★★
Edited 2 months ago
This was the best service experience I’ve ever had with my Jeep Wrangler. Gavin was great—he checked in my Jeep promptly at our scheduled appointment and kept me updated throughout the entire process. The Jeep was in for a recall and a check engine light, and I also had a brake line flush done. Everything was diagnosed, repaired, and completed the same day. I couldn’t have asked for a better experience. Thank you!
Harvey Wells
★★★★★
a month ago
This was the easiest experience we have ever had, Sam was honest, extremely knowledgeable and kind. Rick was the best sales manager i have ever Delta with . We did not feel pressured in thr slightest. Rick, sam and Erik took such great care of us! I highly recommend these 3 if you are looking for a need car!
Deb Thomas
★★★★★
3 months ago
I’ve purchased a lot of vehicles over the years, and my experience at Fowler Jeep was by far the best. Brooke and Conner did an absolutely amazing job! Their professionalism, clear communication, and friendly approach made everything effortless. The buying process was quick and smooth—no hassle, no pressure. If you’re looking for a top-notch dealership with people who truly care, I highly recommend Fowler Jeep. Ask for Brooke and Conner—you won’t be disappointed! Jeff Thomas
Chadd Watson
★★★★★
2 months ago
I had a great experience today at Fowler Jeep in Boulder. I stopped in around 4 PM looking to order a touch-up paint pen, and Brittany was fantastic to work with. When I mentioned that I was really hoping to have the paint pen by tomorrow, she went out of her way to check availability at other dealerships and found one for me. She even offered to pick it up on her way to work so I could have it in time, which was truly above and beyond. She was friendly, professional, and genuinely committed to helping — the kind of customer service that really stands out. Huge thanks to Brittany and the team at Fowler Jeep. I highly recommend them.
John Seaborn
★★★★★
a month ago
Bill at the service desk is a great guy, knows what he is doing and best of all likes dogs. My Lab apprenticed the attention and my Jeep is back on the road, trouble free as always.
Aurelia
★★★★★
2 months ago
The service department here is top-notch. After being told by a few other Jeep dealerships near Denver that they were backed up on service work and would need to hold my vehicle for 1-2 weeks, I started calling around to other dealerships and jeep repair shops. Fowler parts department and service team are great. Their prices are pretty competitive for large repairs. They helped me order my necessary parts and didn’t try to upsell me anything. Their waiting area is also very nice. I’ve been to a few of the dealerships around the Denver metro area and Fowler’s waiting area is top-tier compared to other Jeep Service waiting areas. It was clean, had coffee, snacks, and overall had a pleasant feel. I was also able to get my jeep fixed in one day, right before the new year! I am now going to use them for all my Jeep services.
Sam Quattro
★★★★★
a month ago
We just drove off with a 2026 Willys electric blue! Brayden and Connor were great to working with our numbers and getting out of the previous lease. Relaxed laid back environment, no pushy at all. Traditional only Jeep dealer. We test drove three and they were willing to have us drive more if we wanted. Cool people. Highly recommend if you are on the market for a Wrangler.
Gene Robert Bayardo
★★★★★
a month ago
I had an outstanding experience at Fowler Jeep Boulder and cannot recommend them enough. From start to finish, the entire team made the process smooth, transparent, and genuinely enjoyable. Matt and Brooke were incredible throughout my vehicle purchase. They were knowledgeable, patient, and truly listened to what I was looking for. There was no pressure, just honest guidance and clear communication. They walked me through every detail, answered all my questions, and made sure I felt confident in my decision. Paul, the General Manager, went above and beyond to ensure I was completely satisfied. It’s rare to see that level of hands on leadership. He personally checked in, made sure every detail was handled properly, and created an experience that felt professional and customer focused from beginning to end. I also had the opportunity to work with Gavin in the service department, and the experience continued to exceed expectations. He was thorough, responsive, and made scheduling and follow up easy. It’s clear that Fowler Jeep Boulder values long term relationships, not just transactions. If you’re searching for a Jeep dealership in Boulder that offers exceptional customer service, a seamless buying experience, and a team that genuinely cares, Fowler Jeep Boulder is the place to go. I will absolutely return for future purchases and service needs.
