Franklin Automotive

Sandy Fincher

★★★★★

8 months ago

What blessing Mr. Franklin is to our family! He went beyond any expectations I had in our time of need, and he did it with a Good Samaritan's heart! And, the air conditioner repair is spectacular!! I can recommend these good folks at the highest level.

Micah

★★★★★

a year ago

These guys know what they’re doing and they will tell you your options and explain the situation with your vehicle so that you can make the best decision. Their business model is truly Christian, in every sense of the word. My vehicle is quite old, and I’m pretty sure they’ve made an effort to work me into their schedule when I’m in need. They don’t charge you for, or even recommend extra work that you don’t need. They’re friendly, fair, and honest. I’ve been coming to them for years, and I highly recommend them as professionals. I certainly don’t hope for people to have issues with their vehicles, but I hope everyone goes to Franklin Auto!

Deborah Hoffman

★★★★★

4 months ago

Wasn't able to repair the problem but referred me to another mechanic shop he said he trusted. Did not charge for checking it out.

Michaela Stewart

★★★★★

10 months ago

We took our car to these lovely people and they fixed our car fast and didn’t talk us in circles we had our car back within two days after giving it to them back in driving condition very satisfied and would recommend to anyone who needs help getting there car back on the road and there prices are reasonable!!

Gregory H

★★★★★

3 years ago

Highly Recommended! Friendly, Competent, and Honest. We took our vehicle for a check engine light that wouldn't turn off after some basic diagnostics. They were already very highly recommended from some local websites and word of mouth from our neighbors, and we're certainly glad we went to them. They handled the issue in no time flat, and even recommended other businesses if they couldn't handle the problem up front. Who does that? Franklin Automotive does! Fantastic service.

Erin Vaughn

★★★★★

5 months ago

Reliable and honest business. When we have problems with vehicles, this is where we go.

Jack Scarbrough

★★★★★

a year ago

My mechanic retired and I'm so happy to find Franklin automotive. Honest, friendly, and dependable! Highly recommend. Glad to say I've found a new spot!

Preston Minton

★★★★★

2 years ago

I recently had an exceptional experience with Franklin Automotive. When my car developed a fault with the fuel pump - a situation every car owner dreads - Franklin Automotive turned what could have been a stressful situation into a seamless experience. From my initial phone call, the team was professional and clearly communicated every step of the process. Their mechanics are not just excellent in their technical abilities, but also in customer service, keeping me well-informed throughout the repair. The repair was completed promptly, an efficiency that I deeply appreciated, and I was back on the road quicker than anticipated. Moreover, the cost of the repair was fair and transparent, a clear indication of their integrity. It’s comforting to find an auto repair service that values honesty and customer satisfaction as much as Franklin Automotive does. For anyone needing car repairs, I highly recommend Franklin Automotive. Their superior service, highly skilled mechanics, and excellent communication skills make for a standout experience in the auto repair industry. Five stars are well deserved!

Jack Vanhuss

★★★★★

a year ago

Car broken on Saturday. Towed to Franklin Automotive on Monday and expected it to take several days. Diagnosed the problem, repaired problem and got the car back to me same day. I was told it would take a couple of days but got lucky. Second time I have used them and they are great.

Leanne Wilson

★★★★★

a year ago

Professional service, family-owned and operated, community oriented, convenient location, timely and affordable. Recommended by another family-owned and operated business, Airport Tire & Salvage. Thanks for getting my Ford Edge taken care of so quickly!

Pat McDowell

★★★★★

2 years ago

There real nice and have great mechanics they know there stuff I would recommend them to anyone. The price varies depending on what needs to be done. Real dependable service. Will always use them for all my vehicles thanks chase.

Benjamin Robertson

★★★★★

4 years ago

I have lived in Mobile for 12 years and Franklin's has worked everyone of our cars. They do great work at a really good price. We have never had to take anything back because it was not done correctly. I highly recommend Franklin's for anything you need done.

Jana Stupavsky

★★★★★

3 years ago

Super competent, transparent. As honest and helpful as you can imagine. They even drove my car to a nearby tire shop for new tires after they did maintenance on it and I just picked it up at the shop again and paid all together right there. Thankful to have such trusted mechanic.

S

★★★★★

a year ago

This is the only autoshop that my husband will take our cars too. They are honest with their work and have reasonable prices. They put alot of time and care into each car to ensure the issues are fixed.

Josh Harkins

★★★★★

5 years ago

There's a stigma about mechanics. That they'll nickel and dime you for unneeded repairs. Well that's not the case at Franklin Automotive. Just friendly, professional and affordable service. I can't recommend them enough. Chase was awesome. He worked with me to diagnose and repair my vehicle, was extremely transparent and made sure I understood exactly what he was telling me. If you're looking for honest and reliable service, Franklin Automotive is where you'll find it.

Amber O'Rourke

★★★★★

2 years ago

This was my second time using Franklin, and will never look any further when it comes to a mechanic. These guys are awesome at what they do. And it's hard to find an honest mechanic these days and these gentleman are that and more. Plus their prices can't be beat!!

James J

★★★★★

2 years ago

Absolutely the best. We had a 100k mile 2015 Chrysler T&C with symptoms of a misfire shortly after the engine warmed up. After a diagnosis Andersons Auto reported the engine was bad and had a hole in one of the cylinders. The repair was estimated @ $9k which included a new engine. They suggested I call around or go with a used engine but confirmed the engine block would need to be replaced. Before condemning the engine I had another repair shop (Franklin Automotive) recheck without giving them any history. They reported an injector was bad and could repair it for approx $800. Needless to say I reconfirmed with them and they assured me that is the issue. I approved the repair and I still drive the Town and Country to this day 28k miles later, same original engine - new injector. I bring all my vehicles to these fine folks now. I completely trust them. The only thing I wish they did that they dont do is train others shops to be more like them. Its like how you want all other fast food to be more like chic-fil-a. It wouldn't be as special then though. Job well done on everything I bring you guys. Thanks again!!!!