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About Business
For professional Car Repair care in Kingsport, TN, Kingsport, look no further than Freedom Collision of Kingsport. Their team excels at delivering top-tier results for Auto body shop, Auto dent removal service, Auto restoration service and related Car Repair needs. Their customer-centric approach has earned them a 4.5/5 rating based on 53 pieces of feedback. They have become an integral part of the Kingsport, TN community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Kingsport, Freedom Collision of Kingsport is ready to assist with your next project or repair.
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Google Reviews
Linda Carlton Wynn
★★★★★ Randy and his team have always done a great job repairing our SUV. They are communicative and professional, and the price is competitive.
Melissa Ferguson
★★★★★ Such friendly staff. Great work and there was no wait time. I travel for work quite often and they let me call and let them know when I could drop the car off and had me come in and I didn’t have to wait all day. They took care of it right away!! I will refer them to anyone I know that needs their services
Emily Hatley
★☆☆☆☆ I got into a wreck and it wasn't my fault and the insurance company said it was totaled. It def wasn't. It was drivable. If add a pic if I could cause I'm very confident that it's not totalled. I took it to one body shop and they lied and added a bunch of random stuff to the quote. So I took it to freedom thinking okay I'll get another opinion and if they also say it's totalled then whatever. Well they told me it would be the beginning of the next week so like 4 or 5 days. Then two weeks ago by then another week and they told insurance they were 75% done with it and would be done within the next couple days. Another week goes by. This whole time I've drove by every day and my car hadn't moved at all. It's backed up with the bumper facing the wall and the back bumper is where the damage is. They never even took the bumper off like they would need to do to do a quote. They never moved the car. Not at all. I came to get my stuff out of it today and it's not been moved at all. No way they did a quote. They probably just didn't have time and said oh it's totalled. If they would have actually done it and communicated or told me they didn't have the time then I would have went somewhere else. If they actually did the quote and said it was totalled then okay I would have accepted that but I can say for 100 percent certainty my car has not moved once since the day after I brought it here. I even told the dude I don't want any extra shit just the bare minimum. I never even got the quote no one sent it to me. I only had the car for 4 months it's perfectly fixable just needs a rest quarter panel, trunk, bumper, and the whole tail light part. Possibly a muffler don't think that's close to 13k worth of damage. Not mad at the girl inside she was nice. Hell I thought they'd be honest the dude seemed like he would be. I think they just were too busy and they should have told me that. Or body shops just like to do whatever insurance says.
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