Gary's Auto Repair and More

Christopher LaRace

★☆☆☆☆

a year ago

DONT GO HERE! My wife recently had her rear breaks and routers replaced, they left part of the old router on, leaving my wifes car to make a rattle noise. They told her on the phone it was probably the suspension.....Oh and we were going to get a inspection done during that visit, but they called and said that the check engine light was on due to the O2 sensor which is brand new, then they said it was probably due to resetting the light wrong, after a year of no issues or light and we had pictures of the dashboard on that morning....We went right to the dealership where it passed, which reveals yet another lie since didnt even drive the 100 miles after them supposedly resetting it....To top it off one of their associates starting yelling at me when I questioned all of these issues, the other 2 associates had to tell him to calm down and go outside, when I returned to my car which had small children he came up to us to continue yelling then slammed the front door....This place is slimmy liars, dont bring your car here....Go to Roys in Ludlow where honesty still means something...

Gary Schnaper

★★★★★

Edited 3 months ago

Knowledgeable people and top notch work makes for a great experience!

Alex Armitage

★★★☆☆

a year ago

Brought a F150 in for a inspection. Told me it would need a new brake light to pass. $5 I'm like fine do it. I guess it still failed and he told me to get a electrical diagnostic at Ford ($200) . Ford told me the brake light was broken and instantly fixed it. I'ma give Gary's the benefit of the doubt (maybe their bulb was broken outta the box) but I'm just taking my cars to ford from now on for inspections.

Martina Marrone

★★★★★

3 years ago

I used to go to jiffy lube and they charged me an arm and a leg for an oil change. My dad recommended Gary's and I couldn't be happier. They even top of my fluids for me and put in in all my tires. There prices are reasonable and they don't try to get you to buy what you don't need. Would recommend them to anyone. I call and make an appointment and it couldn't be easier. Thanks Gary's

AmyT 9280

★★★★☆

6 months ago

I would have given 5 stars but the cashier was rude! We can all hear your comments that you were mumbling!!

L. Baker

★★★★★

3 years ago

Friendly staff, reasonable prices and honest service assessments. When I called on a Sunday afternoon to let them know my truck was being towed in, I was told that they may not be able to look at it for 36 hours. They had the courtesy to take a quick look the next morning and managed to fit the repair in the same day. I was prepared to replace the alternator, but they said it was just a loose wire. I definitely recommend this station.

Teresa

★★☆☆☆

a year ago

While Gary's is good for repairs, their MA inspection process has a lot to be desired. Twice I've shown up before 8am and their guy has been late, and not just by a few minutes...over 30-45 minutes late. If you don't have reliable people, don't offer inspections!

Unclev Unclev

★★★★★

a year ago

I wish I could give this business 10 Stars. Took my car there today for the first time for a Massachusetts state inspection. The person doing the inspection was kind, courteous and helpful. I will be a repeat customer and probably take my car there for auto work and maintenance.

Chris Murphy

★☆☆☆☆

a year ago

Had a tire plugged (very small nail ) only needed 1 plug... the person that did the 1st plug pulled half the plug out when he did it and didn't trim it. Woke up the next day to a flat tire... went in the next day to have taken care of and appreciated the help from the YOUNG staff but he didn't do any better.... now I'm not to confident in their patching skills so at a lose and have to pay to have a repair made that was a simple 1 plug repair. I've been in the auto business for 20 plus years so i know what i was looking at since i pulled the nail out slightly to see how big or smal it was and 100% 1 plug should have been sufficient.

Sierra Doughty

★★★★★

a year ago

This place is the best!!! Everyone is friendly & always helpful. We have been bringing all of our family’s cars here for minor repairs & all of our inspections. Joel is always friendly, professional & kind. Great local neighborhood service station.

Grace Mitchell

★★★★★

2 years ago

Gary's Auto Repair is the best around. I have used them for car inspections for all of my cars for the last couple of years and have received friendly and quick service every time. This morning they bailed me out of a tough situation when my car battery died and I needed a jump. I was across the street at 7-Eleven and my car battery died. I had been waiting for AAA for over an hour and on a whim called over to Gary's. A gentleman showed up about 3 minutes later and jumped my car. He was super kind and didn't charge me a penny. I appreciate Gary's auto shop for helping me out when I needed it most and I highly recommend them to anyone who needs their car repaired or inspected.

E4L

★☆☆☆☆

4 months ago

tried this place, sat in their inspection line for about an hour, only 3 cars ahead of me. the slowest place to get an inspection done at, will never come back here for an inspection ever again. move too slow.

Andrew Kingston

★★★★★

a year ago

Gary and the crew are the best. I brought my car to them for 5+ years before I moved out of the area. They saved me large sums of money on multiple occasions. Their service is efficient and high-quality. Would recommend them to anyone driving a gas-powered vehicle.

Mali D

★★★★★

7 months ago

I took my car to Gary’s for a second opinion. Because the first opinion was very expensive and it turns out the first Autobody shop lied and was going to charge me for things that didn’t need to be repaired. Gary’s was quick and truthful and took great care of or me and my car

William Servos

★★★★★

4 months ago

Super friendly staff, reasonable prices, and honest recommendations about the work that needed to be done. Definitely recommend these folks and will be back again. Always good to find a local mechanic who does good work and doesn't try to take you for all you're worth!

Theresa G

★★★★★

a month ago

I was at Gary's Auto Repair 2/16/26 for an inspection sticker. The young man who came out was so nice and friendly. There were 3 cars ahead of us so it took about 15min per car which is normal. I would recommend visiting this station if you need a sticker. That young man was so nice I had to leave this review.

Lady E

★★★★★

a year ago

We found them because of a recommendation from AAA. We needed a place to get some stripped lug nuts removed and a tire replaced. Then we needed a broken brake line fixed. They were fast friendly courteous and accommodating. They were able to get us in right away and out the door quickly. If you are in the area or even a ways away, I highly recommend them. They would be our mechanic if we lived in the area.