Gary's Automotive

John VanSpronsen

★★★★★

6 years ago

Let me start by saying I have purchased 3 vehicles from Gary's Automotive in the last 3 years, and I bring every vehicle I own to him anytime I need repairs. I bought a 2008 VW rabbit, 4 door, 2.5 (black), a 2002 VW Passat fully loaded 1.8T (silver), and a 2005 VW GTI 1.8T (silver)... Pictures attached. Every single vehicle has been trustworthy, clean, and ran very smooth. You can tell he takes care of the vehicles he plans on selling! He has also done work on our vehicles and has footed the cost a number of times.. which is rare for mechanics! I've been a customer of Gary's for over 10 years.. so if you want to know what to expect from him, this review is for you! I love Gary. He's an genuine antique of a man, full of passion for European automobiles and a passion for keeping it real as ever. If you don't have thick skin.. you should consider buying a Honda. Gary will keep it very real with you. He will never rip you off. He will do everything he can to help, whether it's financing a new car, expensive repair work repayment plans, etc. At least he does for my wife and I because we've shown him that we are loyal valuable customers, who cherish European automobiles just as he does. You're my guy Gary!

Alvin Curtis

★★★★★

a year ago

Gary's is by far my favorite shop I've ever used for service. I usually do all of my own repairs as I have high expectations and want only the best for my cars. He recently worked on my Audi Q5 and I couldn't be happier with the results. Pricing was great and his timing was perfect. I'll never use any other shop for anything, including lesser jobs like oil changes, wipers .... And both Gary and his staff are super nice people and make you feel welcome. Thanks Gary!

linda

★★★★★

a month ago

Nice Place...Great affordable service on my rear brakes . Thank you Gary's Automotive.

Tim Kuzma

★★★★★

7 years ago

Great place to get VW work done. Gary and other guys are nice. I usually call ahead and they get me in quick. Sometimes I just show up and they can often help me out. It's always good to be able to to leave my car there for auto work. Luckily, I work one mile away. Thx, Tim.

Roxy Vernon

★☆☆☆☆

4 years ago

Gary tried to charge me $300 for a part that is $150 straight from VW. He then told me he disabled the window unit so it wouldn’t get stuck in a rolled down position. 20 dollars later, I found out the real cause, a faulty switch. This guy is a careless liar, and I would avoid him at all costs.

Alison S

★★★★★

11 months ago

Have come here many times for an oil change. Reasonable pricing for synthetic oil change. Very kind group and answers questions I have with patience. Always going the extra mile to keep my car in shape as well by fixing my splash shield and replacing lights. Thank you!

Christopher Williams

★★★★★

a year ago

We had some larger 'routine maintenance' on our Alltrack and tdi JSW come up and, after shopping around, decided to give Gary's a try. Super impressed. Easy to communicate with, very reasonably priced, and done well. We'll be back for sure.

Alexandria de boer

★★★★★

5 months ago

Best prices and got my car fixed super fast!

Camilo Delarosa

★☆☆☆☆

2 years ago

Used to really like the spot, but after confronting Gary about an inaccurate labor estimate he wanted to call me “silly” for wanting a legitimate one. While Gary’s might have the cheaper labor rates in the area, there’s shops with labor rates just under $100 not too far out of the way. I had been going to Gary’s for repairs and oil changes for just over 2 1/2 years and I’m more than happy to have found a new shop with an HONEST owner. Good bye and good riddance, sir. 🙂

Blixx

★★★★★

2 years ago

Gary's is awesome. Never let down. I've been coming to Gary's for years for my VW and they get you in fast as well as do a great job with very fair prices. Honest mechanics.

Bob Beals

★★★★★

4 months ago

Friendly folks that do great work at affordable prices.

Phillip waugh

★★★★★

3 years ago

I can’t give Gary and his staff enough of a positive review. I brought my vehicle in today for front/rear brakes and an oil change. They competed all before the deadline they had set, and we’re super helpful. 10/10 would recommend and I’ll tell anyone with a VW/Audi to bring their vehicles to Gary Automotive

John Vande Vusse

★★★★★

5 years ago

Great place, very knowledgeable and they treat me like I'm one of their own . Gary' has alot of insight and helps his customers decide what needs to be fixed rt away and what items you can safely let go for the time being. Gary's a legend around west Michigan for VW maintenance and quality work.

Bryan Stutzman

★★★★★

9 years ago

Love this place! Gary is the friendliest guy you will ever meet. They honestly care about there customers there. I had my break light on, so I took it into them and instead of lying and saying that the breaks needed changing they told me that they are not sure why the break light is on, but my breaks are still good for a while. I definitely trust Gary's Automotive over any other mechanic.

Aaron Johnson

★★★★★

Edited 2 years ago

My parents and i have been going to him for years, with multiple vws. Never had a problem after leave his shop, very straight forward with me, and I wouldn't drive from G.R. just to have him/them work on my car. I trust their work very much.

Dave Kraak

★☆☆☆☆

2 years ago

Brought my lowered VW here 3 times for oil changes. Made an appointment, drove all the way out to the shop, and now they are saying that they can't lift the car to do the oil change. They've done it multiple times and know the vehicle. Would have been nice to have been told this before driving to the shop. Never going here again and I would recommend others avoid the shop also. Very poor customer service

Gin Licker

★★★★★

7 years ago

Gary and his mechanics are amazingly knowledgeable about all things Volkswagen, have been bringing my Jetta here for 12 years and she's still on the road! These guys are always friendly and always fairly priced. I love my Volkswagen and my mechanics.