About Business
For professional Car Repair care in Richmond, VA, Richmond, look no further than General Auto & Tire. Their team excels at delivering top-tier results for Auto repair shop and related Car Repair needs. Their customer-centric approach has earned them a 5.0/5 rating based on 128 pieces of feedback. They have become an integral part of the Richmond, VA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Richmond, General Auto & Tire is ready to assist with your next project or repair.
Google Reviews
tina truong

★★★★★
2 years ago
I had a leak in my coolant tank and they fixed it for me. They got my car back to me pretty fast and service was great. They didn’t try to upsell me anything and they just fixed what I wanted. Will definitely be coming back!
Elizabeth Bateera

★★★★★
2 months ago
the best in town! very friendly & honest
Benny Mouton

★★★★★
5 years ago
This crew has been working on my cars for a couple of years. Yesterday, I came in for an inspection. Even though my brakes passed, I asked about a vibration I was having. Without hesitation, Chris and Mike found room in the schedule and were able to "turn" my rotors. The price was incredibly reasonable. It was cheaper than new rotors and much more reliable. Mike personally saw to making this happen in a reasonable timeframe with respect. It's not often you find a car shop that doesn't overcharge and delivers every time! If you aren't using these guys, well ... You're paying way too much!
Heather Gibson

★★★★★
2 years ago
I meant to write this reviewer sooner, but about a week ago I had a tire that kept going flat, even after taking it to a different auto place. These guys were kind, honest, and quick. The problem was fixed within an hour and has not been a problem since. And they charged me 10x less than what NTB charged. So glad I finally found an honest auto shop and will definitely come to them again for any other issues.
pro entertainment2

★★★★★
6 years ago
Mike and Chris are great guys to work with. I’ve been bringing my two vehicles to them for a few years now and I always get a fair price. Always honest with the job, they fix what needs to be fixed. They take the time to get the right part at the right price.
Britt Altizer

★★★★★
a year ago
These guys rock. I can’t say enough good things about Chris and Mike. They employ great mechanics and maintain my fleet of 4 vehicles. I recommend them without hesitation
Stephanie heard

★★★★★
5 years ago
My family has been taking our vehicles there for so many years and the service has been exceptional. Chris, Mike, and the other employees are very nice and are extremely helpful. I rather take my car to them before going to the dealership because they will let me know if it is under warranty. They are upfront with you and what needs to be done!
Jeneé Murphy

★★★★★
5 years ago
I recently started working down the street from General Auto & Tire and a colleague recommended them for my inspection. It was so convenient to be able to take my car here and leave it there while I went on to work. Usually I wait with my vehicle because I don't have someone to drop me off and pick me up but this time I did. Chris and Mike inspected my car and the recommendations they made weren't costly at all. They fixed the issue pretty quickly and my car was ready by lunchtime. They were very kind and generous to pull my car up to me since it was pouring down rain and their sense of humor made me feel really comfortable being there.
MeMe Mays

★★★★★
2 years ago
The best place with an honest crew! I have been taking my car here for everything from oil changes to muffler replacement and am always given a fair price, transparent communications, and timely repairs/maintenance. I HIGHLY recommend this place to everyone and anyone who wants great service and peace of mind!
Steve B

★★★★★
2 years ago
This is one of the best auto mechanic shops around. Mike and Chris are easy to work with, knowledgeable and they are reasonable priced. If you need auto repair or new tires I highly recommend you give them a try because I do not think you will be disappointed. One thing is if you have to wait for your vehicle the waiting area is not the coziest place but the great customer service and prices make up for it.
Eric Oladiji

★★★★★
3 years ago
Great service. Great price on quality tires. Will come again. Good place to come to.
Meredith Deegan

★★★★★
10 months ago
This is the only place I take a vehicle and the only place I recommend to others. These guys are transparent and fair with pricing, give good guidance and advice if repairs are needed, and are welcoming all around. Highly recommend!
Diana Voronina

★★★★★
a year ago
My GO TO mechanics! Any issue I had with my car has been solved, or explained to me why there is a delay or more costs/parts needed in a clear and timely manner. I absolutely trust them with anything and they are affordable and appreciate customer loyalty. Highly recommend and 5 stars all around.
G CP

★★★★★
2 years ago
Chris ad Mike were absolutely wonderful to work with. I came into town to purchase a used vehicle in the area. These guys conducted and used car sale inspection and pointed out areas of concern. It gives you piece of mind to know that you're not buying a complete lemon. Also super kudos for the restroom. It was the cleanest, most well-stocked auto shop restroom that I've seen. Thank you fornthe great experience. Would definitely recommend!
Nalani Starcher

★★★★★
2 years ago
Mike and Chris always do a great job! My car has been serviced twice and they are always quick, efficient, reliable, and clean! I have never had such an honest and welcoming experience at an Autoshop! They are super professional and just fantastic. 10/10 recommend!
Tim Bajkiewicz

★★★★★
a year ago
The best garage I've ever done business with, hands down. Chris and Mike are experienced, straightforward, and fair. They just want to fix your car and have you spend the least you have to, with standard rates for parts and labor. Their techs are solid. Can't say enough good things about this shop.
Peggy Carnegie

★★★★★
8 months ago
A friend referred me here. My experience was top notch. There were friendly. Dealt with Chris & Mike. They listened to my concern. I didn't feel small or unheard. I left my vehicle and waited for my diagnostic. Later the same day I got a call telling me to come pick up my vehicle, No diagnostic fee. Didnt need brakes or rotors which was what I was told by another shop. The news was great but disappointing to know that I was about to be taken advantage of by another autoshop. Thank you Chris for your honesty. You have my loyalty. I wont be taking my vehicles any where else.
cara fisher

★★★★★
7 months ago
Can I give 10 stars? 20? 100? Man, these guys took such great care of me. My AC was acting up, right before a move to another state during a heat stroke. I was really in a pinch, and not only did they fix it and get it back to me within a day, they were extremely patient and kind. They also charged me fairly and only did the work that was required. Mike and Chris are the best! Thank you! My cat and I made it to Nashville because of you! I am forever grateful.
Nina Vivadelli

★★★★★
4 months ago
google reviews led me here, and i'm so glad they did. i was told i needed a new power steering pump for $650-$1k (quotes from various shops). chris told me it'd be better if they took a look before doing all of that--this shop doesn't just throw repairs at you. i had an appointment set & showed up but could not leave my car because of a family emergency. they checked my car to make sure i could drive it another week & sent me off. that's integrity right there. i took it back & they did a fluid flush to try to treat the issue without the unnecessary cost of a new pump & charged 1/3 of the price. the truck is running flawlessly. trust these guys. they're honest, and they're more than fairly priced. thanks y'all.
Todd Funk

★★★★★
3 weeks ago
My out-of-town college daughter woke up to a flat tire. She was able to get the tire plugged quickly and professionally. Some shops might see a young girl walk through the door and try to sell her two tires but instead they took the stress out of the experience and did right by her on a day when she needed the car to get her home safely for the weekend. Trustworthy guys. Highly recommend.