For professional Car Repair care in Richmond, VA, Richmond, look no further than Mason's Windshield & Glass Rpr. Their team excels at delivering top-tier results for Auto glass shop and related Car Repair needs. Their customer-centric approach has earned them a 4.4/5 rating based on 19 pieces of feedback. They have become an integral part of the Richmond, VA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Richmond, Mason's Windshield & Glass Rpr is ready to assist with your next project or repair.
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Bad customer service . Save you time and you money !!!
S Rogers
★★★★★
8 years ago
Fast and courteous and affordable service. Thank you!
Ronnie Ferguson
★★★★★
5 years ago
Great price perfect work polite owners
J J
★★★★★
6 years ago
Excellent work, Fast response time, and Very professional.
Ashley Thomas
★★★★★
7 years ago
Professional & affordable! I highly recommend! Thanks for your service!
Don Hall
★★★★★
5 years ago
They showed a great attitude when they had to drive a couple hours to exchange the windshield after I had given them the wrong car model. Thanks, gentlemen!
Chanice Jones
★★★★★
5 years ago
Anytime I need a window replaced I call Mason's Windshield and Glass repair, they are very respectful, professional, and affordable.
Nathan Templeman
★★★★★
6 years ago
Great value. Troy provided a level of workmanship and customer service that is rare these days. Couldn't be happier.
Sharon Ramey
★★★★★
2 years ago
I have an SUV with a hatch. The window opens with the hatch or on its own. It is not glued, but held with hardware. It has a wiper, washer and lift...tricky. The guys had never seen one quite like it. They took their time, figured it out and did a great job! everything works as it should.
Joy S
★★★★★
6 years ago
Fast, easy, and affordable. My family has had 3 windshields on 3 different cars installed by Mason's. I hope I don't have to call them again. But if I happen to need another one..I will be calling them again!
Chris Houlihan
★★★★★
2 years ago
Professional, quick, and friendly. Helped to bail me out of a difficult situation when someone smashed a car door window. While I hope I don’t need their services again anytime soon, I would call Mason’s again without hesitation.
Melissa Moore
★☆☆☆☆
Edited 3 years ago
When they first came out to work on my car I was stuck in the house with a broken ankle so I couldn't be out there to see the work being done. But I had to have them come twice because my hatch on my car no longer worked after they fixed my window. They didn't clean the glass out before installing the new window. Now it looks like I'm going to have to spend more money because I am going to have to take it to the dealership to fix my hatch because they couldn't do there work correctly the first time. And on top of all of it when they came back the second time they tried to blame everything but there work for the reason my hatch is not working even though it worked fine until they put the new window in.
Timothy Leonard
★★★★★
4 years ago
Called at the end of the day about a crack in my windshield. Technicians arrived at my house early the next morning. Entire process took them less than 25 minutes. Both gentleman were professional and knew their stuff. Will definitely use them again, but here's hoping I don't have to, haha.
Rob Diaz
★★★★★
8 months ago
Of course it happens when I’m out of town. My insurance’s preferred vendor couldn’t see me for a week. They gave me other vendors to call, and Chris Mason set me up for the next morning. When called to give him my location, he was there within 15 minutes. 45 minutes later, I’m on my way. I was impressed with Chris’s professionalism from the start. His service is great!
Janet From Virginia
★☆☆☆☆
2 years ago
Masons installed my windshield and I had to call them back because molding was not staying in place. They returned and attempted to repair. Did not solve the problem. They told me I needed to buy new molding. This is practically a new car. They also left black greasy handprints on the gray interior of my vehicle. Now I am dealing with the insurance company directly
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