Google Reviews
Cozette Ryan
★★★★★
3 months ago
We purchased our Apex Nano Off Grid from General RV 3 1/2 years ago. Today we are repeat customers upgrading to a 5th wheel from General RV. We can not say enough about how wonderful our experience has been. Tucker Raisch and Johnathan were outstanding! We felt like we got a great deal for our trade-in and are always treated like a VIP. I love the Keep You Camping Policy. General RV has many locations that make it easy to find service when we are traveling. Ashley in the finance department was wonderful in working out a better interest rate with the bank for us. Josue did a great job with our walk through. We are very happy with our new Alliance Avenue 5th wheel and we would highly recommend using General RV for next RV purchase.
Candy Ashurst
★★★★★
2 months ago
Our purchase began on a recent Saturday morning. We got on I-95 in PBG and headed north to the Fort Pierce General RV location when my husband remembered the one in WPB so we turned around at Hood Road. Don't be fooled, you must pull all the way through to see that there is a lot more than meets the eye from the Military Trail view. Check in at the desk and you will feel a warm welcome! Our Customer Experience is the only one I can attest to, but there is evidence that excellence is the norm at General RV WPB! We were assigned to Van as our salesperson and his approach was exactly what we needed, he got our information, but more than that he listened to how we ended up at General RV WPB to "look" after much deliberation. I knew Van had listened to us because he showed us 6-7 different units that gave us great examples to choose what we liked and even changing my mind about a few features that I thought I wanted until I saw the options. We found the perfect design, but Van's knowledge of the products and his keen sense of our wishes, led him to tell us about the 5th wheel version of that unit. We ended up meeting Andrew, a Sales Manager, who gave us a price and he didn't pressure us with the sales tactics that we've become used to over the years. We decided we would sleep on it overnight. But, I called back shortly after we left to give them a deposit on the 5th wheel version that was located at the Fort Pierce location. Andrew and Van arranged for us to see the unit and we drove to Fort Pierce that afternoon. We knew it was the one we wanted! Our VIP treatment continued into a Customer Experience that is beyond words! The next day we met with Ashley about Finance and again a truly pleasant experience, not any of the pressure you dread about the financing part. We got a call from a different Andrew about insurance and again no pressure, but we ended up taking that insurance over our agent's as it was a little more money, but better coverage. Between Andrew @ General, Van, and Ashley; they arranged to get the unit to WPB from Fort Pierce for us and get it prepared for delivery yesterday. In that week, we got a call from Robert to tell us what to expect on delivery! We received several calls from Van & Ashley during the week to update us on the progress as well. Robert told us we could come early, so we took him up on it! We arrived yesterday to all the same friendly people at the welcome desk and were greeted by everyone, whether they had been part of our experience yet or not, they became part of it! Andrew, Van, and Ashley made sure to let us know that Josue was ready for us. Josue arrived promptly, even though our appointment was at 1:00 p.m. and we arrived around 11:00 a.m. Josue had VIP lanyards with ID for us to wear as we made our way back to our new RV! Robert popped in on us several time during our delivery to give us a few pointers and answer questions as well and again, so friendly and personable to enhance our experience! One last paragraph...George in Parts was a pleasure too and it was closing time, but no one pressured us to leave yet. In fact, Josue helped adjust our 5th wheel after we finished in the Finance office with Ashley. Andrew stopped on his way out to congratulate us again, while Josue was working on one of the cameras. Van stopped on his way out to assist Josue with the camera! As they say, every picture tells a story, so I'll share a few! Look at those smiles! I recommend General RV in WPB to anyone that wants a great experience in their search and purchase of an RV! Someone has paid great attention to the Customer Experience details, but it's the people that have to back it up and they do a great job of it!
Amy Knowles
★★★★★
2 months ago
Thank you to the team at General RV Ft. Pierce for helping me find my dream travel trailer! 1st trip is in the books and I am excited for more. Special thanks to these crew members for helping from start to finish - Raul, Tyson, Toi and Raul from service! You all are the best!!
Adria Stone
★★★★★
Edited 3 months ago
I just bought my new RV from General RV in West Palm Beach. Their website was easy to navigate and allowed smooth searching for exactly what I wanted. My visit to their store went just as smoothly. Everyone I met was kind, genunine and professional. Danie Arias was wonderful. He found the RV I wanted, worked on a good price and made my sale work. Sal took care of the paperwork I needed to complete my purchase. Josue did a fantastic job with my walk through and delivery. The red carpet was special and every detail was taken care of. Robert and Justin have been helping me add some extras I requested, and Robert gave me some great RV advice from his own experiences. I recommend General RV to anyone looking for an RV. They are Top notch!
Roberto Rodriguez
★★★★★
3 months ago
We purchased an RV and had an excellent experience thanks to two outstanding salespeople Daniel and Juan, and the fantastic finance manager Jack. From start to finish, the process was smooth, professional, and genuinely enjoyable. Both salespeople were knowledgeable, patient, and never pushy. They took the time to understand exactly what we were looking for, answered all of our questions clearly, and made sure we felt confident in our decision. Their teamwork and attention to detail really stood out, and they went above and beyond to ensure the RV was the right fit for our needs. The finance manager was equally impressive. He explained all financing options thoroughly, made the paperwork process easy to understand. There were no surprises—everything was transparent and handled efficiently. Overall, this team made what can be a stressful purchase feel easy and exciting. We truly appreciated their honesty, professionalism, and dedication to customer satisfaction. We highly recommend this dealership and would gladly work with them again in the future.
Travel With Rolando
★★★★★
3 months ago
Unfortunately, the location I went to no longer has a store that sells daily maintenance and upkeep products for RVs. Itself quite a bit of aftermarket products, which is good, but it looks like for everything else you will have to order from Amazon or go to Walmart.
Delmis Velazquez
★★★★★
Edited 3 months ago
Super atentos y juan me atendio,,, 💯 The customer service provided by Lucy Montano Garth was simply exceptional. From the very first moment, she demonstrated a kind, professional attitude and paid close attention to every detail. She listened patiently, answered all my questions clearly, and made sure I had exactly the information and assistance I needed. It’s clear that she loves what she does and truly cares about delivering high-quality service. Her respectful demeanor, quick problem-solving, and willingness to help make a real difference. I was extremely satisfied with her service. People like her elevate the customer experience and leave a truly positive impression. She definitely deserves recognition for her outstanding performance. Yosvany "Excellent delivery service. My order arrived quickly, in perfect condition, and exactly as requested. The delivery driver was very polite and professional. I will definitely use this service again. Highly recommended!"
Ashley Lassetter
★★★★★
6 months ago
Amazing staff, amazing experience! I can honestly say this is the first “dealer” experience that we didn’t feel rushed or pushed. From the moment you walk in, the warm smiles and hellos from the friendly front desk ladies all the way to ensuring you have a cold water in your hands in this Florida heat, everyone there is fantastic. They even answered my husband’s relentless texts and questions at all hours for days before we signed paperwork! (Don’t be him lol) By the time we came back to pickup our 2026 Alliance Fifth Wheel, Neeka, Keith, Ashley and Robert made us feel like family. Seriously. The knowledge and travel advice we left with has made us incredibly excited and confident for our new adventures! Thank you RV General for making this smooth and seamless! Highly, HIGHLY recommend doing business with them!
Durk Offringa
★★★★★
7 months ago
This is one of best RV dealerships in all of Florida . I am a prior owner of an RV and recently bought a Brinkley 275 from these guys about 4 weeks ago and promptly left on a 3,000 mile trip and am back home now! The sales team Marc & Dan & Keith the delivery team Josue & Amber the service dept run by Scott got this Brinkley dialed in fast and everyone was so friendly not pushy at all . Really impressed how well run this place is and how I was treated through out the whole process. They made a great deal for me on this TT and then a great delivery. These are some really cool people hanging out over on Military Trail!
Luis Alberto Rodriguez
★★★★★
a month ago
Van Haaster at General RV was fantastic to work with. He helped us understand the RV world much better and patiently showed us all the options we asked for, plus additional ones he felt could be a better fit. Those suggestions really helped us make our final decision. The whole process was smooth, well handled, and surprisingly fast. We truly appreciated his knowledge and guidance. Highly recommended!
Theresa Vaughn
★★★★★
a month ago
Yosvany successfully delivered our fifth-wheel trailer to us on Friday. His exceptional skills and expertise in maneuvering large rigs into confined spaces are commendable. He ensured that the trailer was securely positioned on our lot without causing any damage to our property or the surrounding area. We are highly impressed with his professionalism and attention to detail. Yosvany’s meticulous approach and commitment to customer satisfaction have made him our preferred choice for future trailer transportation needs.
David Livingston
★★★★★
3 weeks ago
Being new to the RV world I did not know what to expect with customer service. I’ve been to a RV center in Fort Myers with such a bad experience with their service personnel that I did not know what to expect when I transferred my business to General RV in West Palm Beach. Manny was my first contact and made such a great impression by asking all the right questions writing down my concerns and addressing them fully. Becky was super helpful. They got my RV to the right people on his team, Dan and Larry who were not only helpful but fixed the situation so we could use our truck camper. Thank you, General RV, Manny, Dan and Larry.
Ron Laganzon
★★★★★
5 months ago
Wow! What an awesome experience! A good first impression makes for a lasting impression which is exactly what our sales rep Van did. He was extremely personable, patient, and just overall a cool dude! He genuinely listens and follows through exceeding my expectations in customer service. Thanks for taking care of us Van! Sal in finance is the other cool dude and he took care of us too! Thanks Sal for a great deal. On delivery, Josue gave a thorough walkthrough and was even humble enough to ask his colleague R…? (sorry I forgot his name), when he was unsure of something regarding the RV, now that’s honest. Josue ensured we left confident. Even the receptionist and the overall atmosphere was very pleasant. Highly recommend General RV West Palm Beach.
Tamika Luciano (Blue Phoenix)
★★★★★
4 months ago
If you’re looking for amazing, personalized RV Purchasing experience - please make sure to see the Sales Representative Juan Enriquez. Thank you Juan for everything. We truly look forward in doing more business with you
Bonnie Markle
★★★★★
a month ago
West palm beach general RV service center. Had great experience. Came in late in day without an appointment wanting an oil change. Manuel was very helpful got us an appointment for the next morning. Even though the parking area is VERY small, they gave us permission to plug in overnight. Took care of my oil change, dumped, filled fresh water and propane all completed within few hours. Service departments are hit and miss out there but this one was refreshing.... If needed I will return.
Michael Conley
★★★★★
a year ago
New store for General RV. Great team. They helped me out with the purchase of my first Fifth Wheel. Super knowledgeable and patient with all my questions. Shout out to Van (my salesman), Seth (finance) and Justin (Service Advisor). The new Sales Manager Dan Gordsh & Keith Waits were great to work with. Very personal and experienced. Justin in parts and service helped install my fifth wheel hitch into my new 2024 truck. Great team. Thank you.
Jaclyn Stamos
★★★★★
2 months ago
Yosvany was extremely helpful. The delivery and set up was flawless. Super friendly. Could not ask for a better experience.
Micah Grigsby
★★★★★
Edited 5 months ago
We just purchased a new Alliance 5th wheel here. The entire experience was very smooth and seamless from the start. They make it an easy process and it was the best experience I've ever had at a dealership. We live in the keys where there are no rv dealerships so they handled most of it over the phone and had everything ready for us when we got there to do the walk through. The dreaded process of signing papers and whatnot was short and well managed. Robert was very helpful and kind. Josue did our walk through and was very thorough and made sure to note anything that needed addressed and made sure we were comfortable with everything in and outside of the unit. I can't say enough about General RV and would never buy anywhere else after this experience. Yosvany did am excellent job with deliver as well!
M Van
★★★★★
2 months ago
Nice showroom, friendly employees, and a plentiful RV selection! My sales rep Dee was knowledgeable and listened to my needs & we found the perfect RV for my family! Why can't it always be this easy? Other dealers could learn a lot from these guys (and I had been to a few)! Would strongly recommend!!
Darwin Abreu
★★★★★
3 months ago
I had an incredible experience working with Henry Ray at General RV in West Palm Beach. Henry is extremely knowledgeable and focused on building trust rather than just making a sale. As a first-time buyer, I was a bit overwhelmed, but Henry Ray made the entire process smooth and easy. He went above and beyond to answer all my questions and made sure I was comfortable with every detail of my new RV. He guided me through the different options with patience, ensuring I felt confident in my choice. If you want an stress-free experience, go see Henry!
